Zoho Mail

RATING:

4.5

(967)

About Zoho Mail

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch collaboration and communication features, Zoho Mail offers much more than your usual inbox. Unique and custom email address Increase your brand visibility and credibility with a custom email address using your domain name. With Zoho Mail, you can add multiple domains, users, and alias addresses for a single user, all under the same organization. Make sure your emails always look their professional best. An inbox with a suite of apps Zoho Mail provides you with an integrated calendar to manage all your events, contacts to manage your personal and official acquaintances, tasks to manage your workload, notes to jot down everything on your mind, and bookmark...

Zoho Mail Pricing

Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually.

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

Zoho Mail - All-in-one view
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Zoho Mail Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Mail

1 - 5 of 920 Reviews

Anthony

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Mail Made Easy

User Profile

Ngala Emmanuel

Verified reviewer

Graphic Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

An incredible email management system with amazing features

It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.

PROS

We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.

CONS

I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.

Reasons for switching to Zoho Mail

Google Workspace is not bad, however, it lacks some advanced features that I will require from an email marketing tool and also it's expensive.

User Profile

Nabila

Verified reviewer

Investment Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

My Zoho Mail review

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.

PROS

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

CONS

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.

Reasons for switching to Zoho Mail

SpamTitan is too advance and difficult to use for me.

User Profile

Yasith

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed February 2023

Good for Startups trying to keep the cost low but there are issues

Zoho is definitely okay to use to start with for companies and also if you use emails lightly. But you will feel the difference if you move on to a pro software like Google Workspace. The overall experience needs to be improved in Zoho.

PROS

The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.

CONS

The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.

Reason for choosing Zoho Mail

It was way cheaper than them

Reasons for switching to Zoho Mail

Yandex was unreliable.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Uses of Zoho Mail

very exciting experience. Especially on Security

PROS

Ease of use is the best character of the system

CONS

It is generally good in every sense. We use only few services.

Reason for choosing Zoho Mail

we never used any alternative products with zoho

Reasons for switching to Zoho Mail

Need to have a unique emai as an organization