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ClubWorx vs ABC Glofox

ClubWorx vs ABC Glofox

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Overall Rating
4.6 (79)
4.4 (345)
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
December 12, 2024
February 12, 2025
Pros/Cons
  • Pros

  • Im very happy with Clubworx its super easy and has everything we need. Prices are reasonable and the customer service is amazing, they are always there for us.
  • Fantastic communication and easy usability. I look forward to watching how clubworx will continue to develop their systems and improve the experience for staff, business owners and members.
  • I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date.
  • Cons

  • Lack of financial reports, used eg for forecasting.
  • It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software.
  • Not been able to let ezidebit collect the fees directly to our customers. I don't like the fact we have to absorb the fees and include into our club fees.
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  • Pros

  • It looked nice (branding etc) it appeared to encompass all aspects of a what a gym would need to operate. Onboarding people were very nice and helpful.
  • We have been really well supported during the COVID-19 challenges and very much appreciated Glofox seeing what customers needed and added some great features during this time.
  • The staff are excellent and extremely helpful and friendly. With my business recently expanding, I have been been offered very good clear guidance by my Account Manager.
  • Cons

  • Asides from the frustrating technical issues outlined above, the support is very poor.
  • I lost out on dozens of unpaid bookings and Glofox never let its customers know or removed the feature.
  • We really thought highly of Glofox until we started using it. Now, 2 months later, we are extremely disappointed.
Read all user reviews
Pricing Range
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$
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$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2025

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos