They will walk me through anything. There are a few troubling spots in the customer interface.

Trust me when I say I scout out all the time and have yet to find something as good as or better. These guys are the best in the business and we have been very happy with them every step of the way.

Training takes too long. Customers complaint that class list is difficult to read as they are not alphabetical.

I like the interface and how clean it is to get to where you need to go. I also really enjoy the kiosk features.

We are super happy that we decided to switch to I Classpro. Great customer service and very open to suggestions on changes to help streamline functions.

So far the experience has been very positive. Again, it's easy to use and is a great asset to class organization, taking roll, recording future absences and utilizing notes.

I love that this product is constantly coming up with different updates and changes to make the software better and more user friendly.

What I like most is how effective it is to manage the records, content, among others, in a simple way. The appearance is very clean and attractive.

The cost is high for a small business like mine. The customer service is very good and that means a lot.

The lack of customization is frustrating. We have unique needs as an organization because we are a nonprofit serving underrepresented groups.

We have had great customer service. They always help out in a timely manner and are very friendly.

We love how easy it is to use. And when we do come across a difficulty or question, Iclass answers very quickly to help us solve it.

Missing some key features. It also has a lot of functions that no one knows how to use or what they are for.

Automation and comprehensive package for my school. The software is designed specifically for the needs of an education program, so it’s a perfect fit.

The online enrolment system is visually appealing, easy to navigate and smart in the way it seamlessly integrates selecting a class with creating a new customer account.

The ability to keep parents in the loop while sending certificates and track the children progress is awesome. Having the time clock, calendar, management tools for users is a huge plus.

Very easy to use for both employees and our customers. Love the ability for parents to change classes on their own.

It is user-friendly, and if there are any uncertainties, the customer service is great and very helpful.

To me  iClassPro is perfect for Great for class management. I also like how it is improving and adding features which is great.

It's fairly simple and clean to use. Mostly good customer interaction and they do a great job of communicating new features.

I hate that you have to use a keyword all the time to process reports. Should be able to have a selection during registration on how they heard about the program, excel spreadsheet for all reports.

I like the way it is integrated with the coaches roll sheets and skill charts. I also love that it is a live system that parents can enroll through from home.

The software is visually appealing, integrates nicely with my own website, and is easy to use.

We have loved all that it has to offer. We have been with 3 other companies in the past and this is by far the best priced, and has the greatest features.

I love that this database is online, and easily integrated into all my customers busy lives.

A real person will answer the phone and walk you through any issues quickly and as frequently as you need. This is super helpful as a new business.

It allows me to run efficiently and professionally. The cost is reasonable and the processing fees are good.

Their customer service was awful. I canceled with them because I found a better system and they refused a refund.

It seems to be something that they do not actively work on, which seems crazy to me.

I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.

With the restrictions lifting we are now allowed to do private parties at a reduced capacity. I needed a booking software that was easy to use and at a good price.

Responsive, clear, friendly, Knowledgeable and live support has been quick.

If you encounter issue in payment stage during a booking,  no entry point  for customer to get back to their unpay booking within system, you must work it out offline.

It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.

Not quite perfect but amazing customer support more than makes the difference.

Sometimes clients don't read the reminder email properly which says it's from a no reply address; and reply to it to cancel appointments.

A few things have been really frustrating for me. There is no option to select that they have paid a deposit in person, only online payments.

Support was great, all questions were answered effectively and promptly.

If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW.

I love the fact that there is a video guide to help guide you through every single portion of setting up the site. It is easy to use and I love it so far.

The design and the configuration are elaborated and easy to use. The helpdesk is reponsive, what a good thing when you begin.

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high.

I really enjoy working with this company. They have amazing customer support love it.

I can't think of a problem that hasn't been quickly addressed, most of the time it's been user error and a little education and I'm back online.

The customer service from SimplyBook have been more than helpful as well. It has made this new venture for our company pretty seamless.

Overall super simple and easy to use. Being an entrepreneur you need something that doesn't take all your free time to add in something simple to your site.

Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and  always resolve problem efficiently.

As a massage therapist and naturopath, I've been using the free version of SimplyBook.me as I have under 50 bookings per month. It suits my purposes very well, and I'm very happy with it.

Suddenly the customer service does not answer me. I can not make up my mind if I have to worry that I gonna miss customers because I can not get into my account again.

It is easy to use and set up, if I do run into an issue the support is amazing. My client's think is super easy and professional.

I had a lot of trouble doing my bookings. Now the system does it all for me and I can easily set preferences.

I like that it’s my very own Receptionist I like that it takes appointments and deposits without me having to stop what I’m doing to physically do it myself I greatly appreciate it.

I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features.

Simplebook.me is an absolutely amazing accomplishment and has the flexibility to do everything we need.

US Dollar

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments.


iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications.


The solution features website integration which allows users to add pre-formatted buttons to patent websites by pasting the HTML code in the website code. iClassPro is available on a monthly subscription basis that includes support via email and through online knowledge base and FAQs. Support via phone is available during business hours on weekdays.



LongDescription

Employee Management

Leave Tracking

Parent Portal

Enrollments/Onboarding

Electronic Payments

Payment Processing

Mobile Alerts

Time Tracking

Activity Tracking

Progress Tracking

Online Registration

Credit Card Processing

Skills Assessment

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Refund Management

Registration Management

Class Scheduling

Calendar Management

Activity Management

Attendee Tracking

Workstation Tracking

Scheduling

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Mobile Access

Online Payments

Skills Tracking

Membership Management

Marketing Automation

Client Portal

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Class Management

Push Notifications

Event Management

Event Registration

Team Management

Billing & Invoicing

Event Calendar

Customizable Branding

Facility Scheduling

Reporting/Analytics

Online Punch Card

Contact Database

Progress Reports

Employee Scheduling

Online Time Clock

Payroll Management

Client Management

Staff Management

Point of Sale (POS)

Member Management

Multiple User Accounts

Inventory Management

Data Security

Customizable Reports

Booking Management

Website Integration

Real Time Reporting

SMS Messaging

Time Clock

Multi-Location

Appointment Management

Event Scheduling

Student Portal

Parent/Student Portal

ACH Payment Processing

Enrollment Confirmation

Mobile Booking

Customer Database

Web browser (OS agnostic)

iClassPro offers a free trial for 30 days, after which the software is available at $129 per month per location.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iClassPro

In Person

Live Online

Webinars

Documentation

Videos

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as enterprises with many locations. SMBs get a beautiful customisable booking website or they can insert a booking widget to their website. We offer a full range of different booking website templates that you can choose from (see here: https://simplybook.me/en/booking-page-themes) and then you can customize each one so that it fits your brand colors as well as add images of your logo, service providers and company locations.

What differentiates SimplyBook.me from other booking systems is that it is based on custom features.  So you can pick the custom features that you would like to include in your booking system and then pay accordingly. Today we have over 60 custom features including features such as to accept payments, enable Intake forms, offer Instagram bookings, sell gift cards, offer loyalty points, implement waiting lists or more. 

The clients, the ones booking the service, will always get sent booking reminders either by email or sms, which will reduce no-shows. With the system, users can also connect with Facebook, Instagram or Google and thereby add a “Book Now” button there to allow clients to book an appointment from those channels.

It is super easy to manage all bookings and clients. Users can download the admin app, and be notified every time a new booking comes in. You can see the calendar for the day, access clients and of course add, change or delete a booking if needed.

By using SimplyBook.me you can also easily nurture the relationship with your clients.  You will have a list of all clients who have booked your services and you can send them automatic book soon notifications, send them emails to let them know about your latest offerings or send them promotions and discounts f.x. when you are less busy. You can also offer your clients a branded client app to enable them to easily rebook your services and make you look super pro at the same time! 

SimplyBook.me also offers a specific enterprise solution to enable larger companies to easily manage all appointments within different locations.



Patient Records Management

Customer Surveys

Surveys & Feedback

Faculty/Staff Management

Barcode/Ticket Scanning

Recurring/Subscription Billing

Real-time Scheduling

Booth Rental Management

Rescheduling

Document Storage

Access Controls/Permissions

HIPAA Compliant

For Salons and Spas

Customer Mobile App

SSL Security

Before & After Pictures

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Calendar/Reminder System

On Call Scheduling

Invoice Management

SMS Reminders

Team Calendars

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Gift Card Management

Customizable Fields

Room Booking

Template Management

Data Import/Export

Payment Reminders

Promotions Management

Customer Support

Two-Way Communication

Booking Notes

Self Check-In/Check-Out

Treatment Packages

Free: $0 (50 bookings + 1 custom feature)

Basic $ 8.25/month (100 bookings + custom features)

Standard: $ 24.90/month (500 bookings + 8 custom features)

Premium: $ 49.90/month (2000 bookings + unlimited custom features)

All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

iClassPro vs SimplyBook.me

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