Trouble transmitting of Microbiology result to EMR.

Can I give less than one star on customer service. Literally THE WORST company I have ever dealt with in business or anywhere else.

I liked how easy it was to navigate and our staff can use it with out difficulty.

I have had excellent conversations with  rep. She is helping me with the program and has assured me that she and others will help me all the way through this process.

My lack of training of all the tools, but I was not at my office when LabDaq was installed.

The gaps in between some panels, no continuity. A lot of added features that's needed is costly.

I have been pretty surprised at the capabilities of the software.

LabDaq is super user friendly and easy to learn and teach. My new techs picked up on very quickly.

Great growth potential for monitoring lab processes and generating increased revenue.

I like that it is easy to use and the tech support is helpful.

Clients are very happy with our report formats and are attracting more accounts.

At first I had trouble with trying to change rules or implement new rules.

User Friendly and Interfaces well with other products.

Helpful Support team once an engineer is available. Relatively easy to integrate with Labnexus and customer EMR's such at Point Click Care.

Cumulative Reports, ease of use extremely user friendly data managemnet and mining.

Moving to the US from another country this laboratory system is new for me, but with the easiness of use of CGM it helped me get comfortable and confident with work.

We find the software easy to use and customize. The support team is excellent.

Inactivated tests and panels cannot be hidden from ordering and other menus. Better customized reports, hate having to pay to get a report the we can read.

Some of the management report names are confusing as far as what the report will actually be.

Overall has been a good experience with a rocky start, but mostly due to short timeframe for implementation (4 months).

The customer support is what really won me over. I feel super blessed to have such a great team to count on when things go bad.

The software is easy to navigate, excellent support.

I came from supporting Cerner and Epic and was not expecting CGM to be as good as it is. Support has been very helpful in helping me understand the system.

LabDaq is straightforward and logical and has all of the features that our small business needs. And if we do have a need or issue, customer service has always been very helpful.

I love the fact that it is great to keep track of all orders, reordering, and sometimes you can get a discount if you order from them.

Abilities for specific inventories are nice, user friendly, customer service is great for all inquiries.

It also has a feature to suggest vendors for products if you don't know where to buy from and will  give you the best prices from vendors.

The search process is sometimes difficult if you aren't in the right section. The link to the products' page is sometimes not working.

Has been instrumental in streamlining the organization of the lab. Has been an outstanding instrument to bring the team together.

The most frustrating part of using Quartzy is the limited and clunky reporting.

Just want some more items to be in the store, and be able to change the shipping speed. Other than that, it's perfect.

The only complaint I have at this time is that the access/supply chain tabs are fixed.

Their customer service has been outstanding, thanks Quartzy.

Customer service is great and would definitely recommend this product.

I don't like that they quote items that'll cost MORE to get from Quartzy, and to a new user is can look misleading.

Having purchasing and inventory together is really great. Plus the Quartzy shop often has lots of good deals or better availability than the manufacturer.

Quartzy is easy to use by all. Helps keep my laboratory organized and makes it easy to track and order products.

I like that this software is easy to use and links to websites. Lots of communication and some history.

Sometimes send me invoices but my product got lost on it's way here.

It is very user friendly and it is easy to place a requisition for approval. We can put in projects and monitor project supplies.

The software is user-friendly and the customer service is great. The addition of the Quartzy Shop is helpful during the pandemic.

I like how there are features that we can utilize if we need to but aren't required (such as purchasing through Quartzy directly).

Frustrating to get a message of delay or backorder, order somewhere else and then find the information was wrong and we end up unable to cancel the erroneous order or the extra panic order.

It is a very useful software that has great customer support. It will eliminate the use of Excell which is a huge plus.

My favorite thing about Quartzy is how easy to use the software is, how quickly we got it set up, and the ability to save money by purchasing through quartzy.

The customer service is also excellent, they were very helpful in helping me find replacement products for backordered materials.

It makes inventory and the ordering process seamless, with easy integrated tracking and receiving options. Their customer service for returning or cancelling orders is reliable, fast, and friendly.

I usually have to use this when I am in lab and I have to add requests while I see things missing while working.

Having a request section and an inventory section that allows a seamless transition of what you ordered to putting it into inventory is amazing.

Lots of functions are great, like being able to attach quotes and POs, documenting expiry dates, etc. Also, the customer service has also been great with very rapid responses.

The ease of use is amazing and there is quite a bit of flexibility in its use.

It's much better than an excel sheet and multiple people can be in the system at once. I like the history feature and easily adding items from receipt into inventory.

I love how this easily keeps my different accounts organized. Helps me with budget and allow my students to help.

US Dollar

CGM LABDAQ is a laboratory information system (LIS) designed to help reference laboratories, hospitals, clinics, veterinary office and other healthcare organizations manage PCR testing, electronic medical records (EMR), and various administrative activities. The platform enables organizations to securely store confidential data, configure role-based permissions and maintain audit trails.

CGM LABDAQ's document management functionality allows users to review patient documents, track the approval process and store patient information in a centralized repository for future reference. It offers a host of features such as corrective action logs, inventory management, specimen storage, compliance management and more. Additionally, physicians can monitor billing and testing operations, establish workflows to automate analytic activities and conduct laboratory inspections.

CGM LABDAQ allows managers to gain insights into metrics related to lab productivity, trends, TAT analysis and more via reports and analytics. Pricing details are available on request and support is provided via phone, email and other online measures.  


LongDescription

Customizable Reports

Document Storage

Access Controls/Permissions

Approval Process Control

Sample Management

Data Import/Export

Test Panels

Audit Trail

Configurable Workflow

EMR/EHR

Data Security

Workflow Management

Instrument Management

Activity Dashboard

Reporting & Statistics

Fax Management

Audit Management

Compliance Tracking

Reporting/Analytics

Lab Instruments Integration

Records Management

Certification of Analysis

Secure Data Storage

Third-Party Integrations

Document Management

Inventory Management

Billing & Invoicing

Patient Records Management

Specimen Management

Contact CompuGroup Medical for pricing information

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

CGM LABDAQ

In Person

Live Online

Webinars

Documentation

Videos

Quartzy is a cloud-based lab management solution for research and development businesses to automate laboratory processes including communications between vendors and lab managers, ordering supplies, and purchasing and delivery of products. The platform involves features such as workflow and inventory management, database migration, order processing, shipment tracking and more.


Quartzy’s dashboard enables scientists, researchers and lab managers to access a consolidated workspace to gain insights and generate custom reports on lab supplies, reorders, out of stock goods, vendor updates, and more. The platform allows businesses to automate the process of identifying additional deals and suitable alternatives for products. Additionally, the software involves a database inventory manager that tracks sales requests and activities to automatically update the inventory. 


Quartzy is compatible with Excel, CSV and FileMaker databases to facilitate data exchange. Support is extended via documentation, video tutorials, online chat, phone, email, and FAQs. The product is available for free and on annual subscriptions.



Real Time Analytics

Cataloging/Categorization

Receiving/Putaway Management

Purchase Order Management

Activity Tracking

Real Time Monitoring

Order Management

Collaboration Tools

Inventory Tracking

Real Time Data

Budgeting/Forecasting

Invoice Processing

Alerts/Notifications

Real Time Reporting

Spend Management

Sourcing Management

Purchasing Reports

Supplier Management

Requisition Management

Order Tracking

Order Processing

Search/Filter

Lab Order Management

Web browser (OS agnostic)

Quartzy is available across 3 pricing tiers: Starter, Professional, and Enterprise.  Pricing and functionality - outlined below - scales with number of users. 

Starter: $159/month. Includes 5 users, each additional user is $29/month.

Professional: $299/month. Includes 10 users, each additional user is $49/month.

Enterprise: Please contact Quartzy for pricing details.

CGM LABDAQ vs Quartzy

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