AccuPoint Software

4.50 / 5 (10)

About AccuPoint


AccuPoint is a cloud-based medical software solution offering electronic medical record (EMR), medical billing, patient scheduling and picture archiving as key features.

AccuPoint’s content and document management module lets users store their records electronically. The platform will alert users when documents or records are missing or about to expire. AccuPoint can be used on mobile devices, allowing users to record start and end times of shifts and services provided. This solution also includes an auto-attendant that notifies users if staff are late or do not show up to shifts.

AccuPoint also includes modules for medical billing and payroll. The system’s compliance and scheduling module integrate with the billing module, so users know that each bill they send out is in compliance with the appropriate regulations, and all data is verified. In the payroll module, employee pay rates are determined by the services rendered by each employee. AccuPoint allows for up to 255 pay rates per employee.

AccuPoint is priced either per user per month or on a perpetual license basis.



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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of AccuPoint

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

4 stars

(1)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-10 of 10 reviews

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April 2018

Shelly Lynn from Trinity ABA LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Exceptional Platform & Extraordinary Customer Service

Pros

Edricis is amazing. Your staff is on-the-ball in a way I have not seen since many years gone by when customer service was actually a thing that existed in the marketplace.

Edricis literally made changes to the Trinity ABA, LLC site while we were on the phone. That is excellent. Not only his technical competence but he is fun to talk with and is truly understanding about how chaotic our world of ABA can be and is kind and supportive. Where so many would be critical if you missed an appointment, all I get from Edricis and your staff is understanding.

When I spoke with Jameson initially, I was so impressed with the offering he presented I walked away with the sense that what you company is "different". In this short duration, it is apparent that your priorities are about people first and customer support in a days-gone-by way that I have rarely seen in recent years. What a relief. phew

The visual meeting schedule with the various trainings is exceptional. More importantly, the order and organization and the almost immediate responsiveness of your staff is incredible.

If this beginning is any indicator of our future relationship together, we are truly blessed to have met you all and to work with you.

We appreciate all your hard work and will do our best to be positive collaborative partners.

Cons

We have no concerns or issues at this time and having utilized other companies - this process is exceedingly better!

August 2018

Becca from Del Mar Center for Behavioral Health

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2018

Best investment for my practice

Having all of our electronic needs and services in one place is invaluable. My staff (and I!) only have to learn one system instead of multiple which allows for quicker learning resulting in more fluent and efficient care for our clients. Any question or request has been addressed by the AccuPoint team quickly which helps decrease my stress and that is invaluable! Thank you, AccuPoint team!

Pros

The customer service is second to none. Help tickets are responded to very quickly and any questions or concerns are answered thoroughly and quickly. This helps my practice to run smoothly for both clients and employees

Cons

Not being able to take a true "demo" before signing up. It made it challenging to truly picture what we'd be getting before investing the money into the product

February 2016

Michele from HMEA


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2016

Easy Set-up, Easy to Use, Great Customer Service

Pros

We have been using AccuPoint for more than two years to manage a diverse practice inclusive of applied behavior analysis and state VR services. As the rules surrounding contract authorizations and submitting claims on time becomes more complex, it is critical to have a system that tracks all the necessary data and is available to users in an easily accessible format. AccuPoint succeeds in doing just that!

Cons

I have nothing negative to say about this product or this vendor.

February 2016

Joseph from RES TBI Services


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2016

Flexible, Efficient, and EASY TO USE

Pros

We have been using AccuPoint since its inception in 2011 and it is the only software that is able to accommodate all of the diverse requirements in running a Home and Community Based Medicaid Waiver and Home Care agency.

AccuPoint ensures we are in compliance at all times and completely manages our schedule, billing, and payroll.

AccuPoint has increased cash flow and decreased expenses dramatically since we have begun using it.

Cons

I have no complaints. The AccuPoint team is extremely responsive to our needs.

August 2018

Nicole from Virginia Autism and Behavior Consulting

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Customer Service is Awesome!

Accupoint has been amazing, their staff are incredibly helpful and kind, they understand the unique issues facing ABA claims, the company offers to develop any feature that you might need if it is not already available, and they are willing to provide extra help to clients transitioning to their service. I highly recommend them to ABA companies.

Pros

The Accupoint Team has been amazing. They have been quick to fix any issues we have had, or to walk us through anything we don't understand or have entered incorrectly. We are just getting started with Accupoint, but from a customer service stand point, I am already impressed and you have far exceeded the service we were previously receiving with our other billing software. Not to mention, the site is easily navigable.

Cons

It definitely takes some time to set up, but I think that is in part due to the fact that we are switching from other software and have a sizable amount of clients.

May 2018

Elizabeth from Heritage Christian Services

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

May 2018

We use AccuPoint for CDPAP services at a non for profit. We used to use it for home health care.

I did not really get any benefits.

Pros

The reports are fairly easy to run. I do think that the customer service is pretty fast with responding to issues.

Cons

The software is not that user friendly as far as being able to maintain staff scheduling or using it to bill for services. It seems like there is a lot of behind the scenes issues we have no control over.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Accupoint for ABA practice

Pros

It is easy to use. I am able to complete my timesheet and session notes all through this website. Before, I was writing session notes and typing them. This is much easier. It has helped me to be more organized. It is also more effective for scheduling.

Cons

Not good for mobile use on cell phones. They need an app for iOS that easy to use and navigate.

January 2019

Nicole from Little Stars Therapy Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Excellent Program and Customer Service

An excellent customer and client focused program!

Pros

You can tell that this program was designed by clinicians with client and parents in mind! A super program!

Cons

It's complex, but worth the learning curve!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

December 2018

Used for Scheduling Sessions- Makes Things More Difficult

Pros

I like that it is HIPAA compliant so we can do things online with clients, but the overall ease of use is pretty limited.

Cons

Having to check the box that you agree to terms and conditions EVERY time you sign in, and the random errors that it seems to give all the time.

September 2018

Catherine from Unlocking The Spectrum.com

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

September 2018

AccuPoint - for medical office management

Pros

I am new to this software but it appears to be organized to assist in billing processes that are quite complex in our industry

Cons

The least is how the software seems to be a bit disconnected in its requirement of entering information.