Acuity Scheduling vs Rethink

RATING:

4.8

(5594)

Acuity Scheduling has 5594 reviews and a rating of 4.78 / 5 stars vs Rethink which has 47 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5594)
4.5 (47)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 29, 2024
April 19, 2024
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • The program library allows you find other useful program to add for your client, the training videos are also very helpful for training parents, and is it very user friendly.
  • Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
  • Cons

  • There are also way too many drop downs and switching windows happening within the software just to see the information I need.
  • The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
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Pricing Range
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos