The support team have always been courteous and professional. I am happy that AdvancedMD was chosen and it has proven to be a wonderful system for both practice management and EHR.

It was a good product, easy to use and I wish we would have had a chance to use it for more than just PM/billing. Several colleagues have in their offices and like it.

The tutorial software is educational and helpful.

AdvancedMD came out on the top due to the ability to customize documents for the chart and also text documents.

Once your actually trained the product is great.

Understand what it will and won't do before you make a decision. We were unaware that we would have to have reports built...at a cost.

AdvancedMD has been a pleasure to work with, from the user friendly system to the great staff helping. It is a quick way to bill daily, and get your return cash/checks back in a timely manner.

Overall, AdvancedMD provides everything you need in an integrated software package. The data analytic tools are great and highly recommended given the changing climate of medical practice.

Occasionally we will get a decent support person but overall this isn't really a very functional EHR and it does NOT work for Mac users no matter what their advertising says.

We have been very pleased with AdvancedMD. The support contacts are easily accessible and provide assistance until the issue is resolved.

The dashboard was a bit difficult to navigate at first, but now I have the hang of it.

Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field). Not a very intuitive interface and lots of features are hard to find.

Larger issues have been somewhat difficult to get answers from customer service.

I can't say that I love AdvancedBilling. For how much it costs I feel like the interface needs to be easier and my questions should be answered by customer service much faster.

Much needed upgrades are nice and software overall user friendly.

As we try to transition to a more paperless and integrated future there are some missing features.

Does a good job of scrubbing claims before submission to check for errors. Has a robust number of features and reports.

I liked that you could evenly distribute money over multiple dates of service.

Difficult sometimes to get into the portal. The patient has to have the exact name, email, and date of birth as the EHE system has.

Customer service can help answer routine questions fairly quickly.

Even in instances where something was already taught they took care of covering the information quickly and effectively.

I absolutely love using this software for medical billing.

Great Product with One stop Solution ( EMR/PM/Reports/Interfaces/Integration/Open Edge).

The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

US Dollar

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company.


AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically.


The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.



LongDescription

EHR/EMR Integration

User Management

Electronic Payments

Invoice History

Payment Processing

Practice Management

Document Storage

Mobile Payments

Credit Card Processing

For Healthcare

Code & Charge Entry

Online Payments

Online Invoicing

Dunning Management

Claims Scrubbing

Billing Portal

Payment Collection

Invoice Creation

Medical Billing

Billing & Invoicing

Compliance Tracking

Claims Management

Batch Processing

Accounts Receivable

Patient Scheduling

Purchasing & Receiving

Insurance Eligibility Verification

Remittance Advice

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AdvancedMD Billing Services

In Person

Live Online

Webinars

Documentation

Videos

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


AdvancedMD Billing Services vs AdvancedMD EHR

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