I like the ability to find useful templates that easily meet my needs. When there have been no templates available, I have been able to have forms made for my practice.

There are also times our billing gets stuck by the clearinghouse and we do not catch it.

Software continually progresses / improves / is enhanced. Records are easily downloaded  for care coordination  with other providers.

Good value for the money, not pretty, but functional and secure.

The insurance entry process is tedious and time consuming. The scheduling component is difficult to maneuver as well.

We have several clinicians using carepaths, and we have been pleased with the ease of use.

The simple interface appealed to us as well. I think this EMR would be fine for any clinician who is NOT sending claims to insurance or paying other clinicians on a fee split.

Poor customer service, features that staff claim as working do not work and fixing features is irregular and random. System is slow at certain times throughout the day.

Disappointed that Carepaths stopped having rates for part time therapists.

Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent.

Sometimes hard to get assistance (other times I barely wait an hour). When regulations change, for example icd 10, updates were not timely.

Carepaths is satisfactory, but not exactly ideal.

This one works the best of any I've seen and the price has been a blessing, I can actually afford it.

Our customers are having problems reading their bills.

The customer service is fantastic, they always respond to help tickets very quickly. It usually is pretty snappy and quick to respond, and is easy to learn to navigate for first time users.

It is difficult to use and difficult to maneuver.

Online medical record keeping is much more convenient and secure compared to paper charts. It saves me a great deal of time compared to when I used to do everything manually.

When we identify what ERAs are missing, we then need to MANUALLY post those ERAs into the system. I am paying for double the clerical staff that other practices my size utlilize.

I enjoy the ease of use, the speed with which anyone can pick up the essentials of the software, and the speed of reimbursement. I really like the system and the help I've received from the vender.

We're still learning the software, but we haven't found anything we don't like yet.

Anytime we have a new employee, training them on the system is quick and easy. MDConnection listens to their customers and continually makes updates to improve the quality of the system.

The ladies in my office are very happy with it and tell me it is very complete and easy to navigate around.

We are very new to this software but so far we find it very user friendly. Automatic eligibility check makes the office staff very happy and efficient.

This is a great company and we are very pleased with the service. Hope to have them around for many years.

I am glad that I changed to MD Connection years ago as it has been a great asset to my business.

I feel we pay too much money for the service/support we receive.

Our previous system was not very flexible with their appointment scheduling templates, had hard to read reports, long printouts etc.

I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.

It also had long procedures to file electronic claims and was much higher priced. Most importantly it was not web-based and when your server goes down due to storms, you were dead in the water.

It is really hard to find something to dislike, but if I had to complain about something, it would be that MDConnection does not yet have an EHR module.

Their pricing means that I can support my small business. They were interested in me even when I said there may be times that I have only one doctor; other companies would not even speak to me.

Will be doing claims online soon and I am sure that we will love that just as much as the scheduling.

Software was easy to understand and use. Customer support was wonderful.

When they have called customer service, they have been treated with respect, and their questions are resolved promptly.

The customer support is wonderful at MDConnection.

Todd and Justin have been an absolute pleasure to do business with. My staff also has been very pleased with the ease of billing and scheduling.

Clearinghouse was not familiar with NYS insurance companies. Find the auto posting and remittance process to be very confusing.

So nice now to be able to see what is coming up. Working on using the billing now.

US Dollar

HIPAA-Compliant & ONC-Certified Cloud-Based Electronic Health Records & Practice Management. Solo-practitioners or groups of all sizes can grow and manage their practice for an affordable price.

Get telehealth, claims, and eligibility checks for FREE! Includes e-statements, online scheduling, appointment reminders, ready-to-use clinical documentation, customizable forms, secure messaging, outcomes monitoring, and much more!

With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments.

The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Meaningful Use Certified

Surveys & Feedback

Electronic Payments

Patient Engagement

Payment Processing

Practice Management

Drug Reference Database

Mobile Alerts

Online Forms

Prescription Cancellation

Patient Questionnaires

Customizable Reports

Document Storage

HIPAA Compliant

EPCS Compliant

Charting

Progress Tracking

Mobile Payments

Referral Tracking

Secure Messaging

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Virtual Waiting Room

Invoice Management

Communication Management

Patient Intake

Electronic Prior Authorization

Registration Management

Care Plan Management

Medication Alerts/Warnings

Calendar Management

ONC-ATCB Certified

Multi-Physician

Clinic Interoperability

Template Management

Scheduling

Data Import/Export

Care Summaries

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Medication History

EMR/EHR

Mobile Access

Bill Payment

Claims Scrubbing

Historical Reporting

E-Prescribing

Single Provider Practice

Role-Based Permissions

Client Portal

Forms Management

Email Reminders

Revenue Management

Initial Assessments

File Sharing

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Formulary Management

Medical Billing

Physician Scheduling

Chat/Messaging

Customizable Templates

Remote Treatment Planning

Coding Assistance

Billing & Invoicing

Dashboard

For Mental/Behavioral Health

Real Time Reporting

Prescription Renewal

Compliance Tracking

Reporting/Analytics

Progress Reports

Monitoring

Claims Management

Video Consultations

Virtual Visits

Intake Management

Customizable Forms

Health Record Access

Appointment Management

Video Conferencing

Records Management

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Live Chat

Document Management

Insurance Eligibility Verification

For Medical Purposes

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

Non-clinical users: FREE
First 30 Days: FREE
Measurement Based Care: FREE

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

CarePaths EHR

Live Online

Webinars

Documentation

Videos

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing, code scrubbing, patient management and reporting.


MDConnection solution can be customized to support different users and preferences. MDConnection also integrates with PatientConnection for online patient registration, insurance verification, and other helpful processes for patients.


MDConnection can also be used to create detailed reports that keep medical finances in order. These sensitive financial data, along with patient records and other data types are kept secure with frequent off-site backups that ensure both data integrity and protection. MDConnection is available in three different series: Scheduler, Elite, and Billing.


MDConnection offers customer support through email, web conference and phone. Users can also go through training videos and documentations available on the website to get familiar with the features of the solution.



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