This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

Too much is going on on the screens at once, and your eyes have trouble adjusting.

A year and a half later they almost unanimously agree that it saves time has improved work flow on many fronts. The simplicity of the software aided in the ease of training for our staff.

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.

Plus, the inability of the implementation team to export/import our data was a major blow.

The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.

Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.

Lost my practice $53,000 in 18 months due to timely filing denials and not paying attention to claim denials.

The doctor and techs like the usability of the software.

My only complaint would be the interface issues that we sometimes have with our practice manager software.

The encounters are organized as a traditional history and physical or SOAP note (the way the medical record SHOULD BE). The messaging system seems awkward.

User friendly, quick, easy to use, overall I like the system. Easy to access to pt info, makes my job easier to do.

Innovation has been consistent, and the product is faster and more capable today than yesterday. The product is intuitive and easy to use.

This software is got to be one of the best that I have used. It is very user friendly.

Customer service is great and very helpful. They are always able to help with any problems that come up.

We have stuck with Chartlogic through many changes in personnel, strategies, product development processes. We were early adopters attracted to the voice recognition feature that is outstanding.

The only con I have about this product is that it is sometimes hard to navigate between the screens.

Their customer service people are fantastic. The product gets the job done and has most features I like.

This means you are months behind known issues which means months of dealing with angry staff and surgeons.

Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents.

Our relationship with Chart Logic has been positive.

Sometimes, patients do receive reminders of cancelled appointments , but that is only when cancelled a few days prior.

Very easy to do business with, and very efficient and satisfactory customer service. We have been completely happy with them.

Another customer service rep was the sweetest and our employees can always count on her to assist with any questions. And of course, they are the best.

Don’t have any personal complaints, sometimes tracking the things I do as a Therapist are hard as it does not seem to be built for therapy services.

So thankful for the convenience factor of the software.

When I signed up to use their services I knew I found a great vendor who would automate all of our communication and paperwork needs.

The text message reminders are a huge asset and help keep our patients informed.

Tends to be hard on elderly population from a time perspective.

The product is great, easy to use, and the team is easy to work with.

Integration has been more difficult than expected mainly due to our somewhat archaic EMR.

Very good quality product with excellent customer support.

Patients love being able to fill their paperwork out at home, it just sets up the patients experience for success. I also love the feedback we get via the survey at the end.

I had been looking for a solution for several years but they were the first to offer both out of the box systems along with the customization we needed.

What I didn't know was I actually would find a partner to help us champion our successes together. I highly recommend them and I'm confident you'll be glad to partner with them as well.

I cannot say enough about the amazing staff and support at Simple Interact. Their customer service is better than most companies I have ever worked with.

SimpleInteract is an excellent very easy to use product and the team is constantly looking for opportunities to provide more ways to improve the patient - physician - practice experience.

Quick, efficient means to get customer's/patient's opinion about their experience.

The ease of use for us and for the patient. The simple survey allows the patient to answer key customer/patient services questions easily and quickly from their phone or PC.

Improvement in collecting necessary demographics and medical information.

Integration with the EHR format cutting down registration time at the front desk has been substantially helpful at the front desk.

US Dollar

ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex areas of medicine.


ChartLogic EMR (electronic medical record) is designed to understand user workflow, specialty and personal preferences. The solution offers electronic charting capabilities that allow medical practitioners to view patient notes, medical history, referral letters and diagnosis codes on a single screen.


ChartLogic PM (practice management) helps in managing the administrative activities which include registration and scheduling, eligibility and verification, claims, billings and collections, user dashboards and reports. The module also integrates with ChartLogic EMR.


ChartLogic RCM (revenue cycle management) enables users to optimize financial performance. The solution manages the payer mix, case volumes and denials and disputes on a regular basis. ChartLogic also takes care of the claims continuum and provides practice staff access to detailed financial data.



LongDescription

Patient Records Management

Meaningful Use Certified

Electronic Payments

Invoice History

Practice Management

Drug Reference Database

Prescription Cancellation

Access Controls/Permissions

HIPAA Compliant

EPCS Compliant

Charting

Referral Tracking

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Patient Intake

Electronic Prior Authorization

Registration Management

Medication Alerts/Warnings

ONC-ATCB Certified

Multi-Physician

Multi-Location

Self Service Portal

Medication History

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

Outcome Assessment Tools

Role-Based Permissions

Client Portal

Workflow Management

Voice Recognition

Activity Dashboard

Reminders

Medical Billing

Physician Scheduling

Coding Assistance

Billing & Invoicing

Prescription Renewal

Patient Management

Compliance Tracking

SOAP notes

Claims Management

Appointment Management

Records Management

Healthcare Compliance

Patient Scheduling

Appointment Scheduling

Insurance Eligibility Verification

Remittance Advice

Calendar Management

Reporting & Statistics

Customizable Templates

Patient Portal

Third-Party Integrations

Online Intake Forms

For Podiatrists

For Family Medicine

Therapy Notes

Medication Management

For Psychiatrists

For Cardiologists

For Ophthalmologists

For Mental/Behavioral Health

For Primary Care

For Orthopedics

Progress Notes

Notes Management

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Web browser (OS agnostic)

Windows 8

Windows 10

Contact ChartLogic for price information or a quote

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

ChartLogic EHR

In Person

Live Online

Webinars

Documentation

Videos

Simple Interact is a cloud-based medical solution that caters to medical practices, specialty groups, and hospitals. It offers a comprehensive suite of HIPAA-compliant services that address front office concerns such as: Online Reputation, Patient Intake Forms, Marketing of ancillary services, and Patient Engagement, including Automated Reminders.


Healthcare providers can automate their survey process to collect patient feedback, track patient satisfaction metrics, and also acquire online reviews from their satisfied patients. Simple Interact can assist with Local Search Engine Optimization to help improve local search results when patients search for related medical issues.


Simple Interact enables medical facilities to use electronic patient intake forms which patients can fill offsite or onsite. Simple Interact can push captured intake data, discrete medical history data, and PDFs of signed legal forms into several popular Practice Management and Electronic Health Record systems. 


The solution can automate Appointment reminders, Appointment confirmations, as well as pre- or post-encounter messages. On Demand Communication can be used to broadcast messages to impacted patients when unexpected schedule changes occur. Waitlist Automation can be used to fill cancelled appointments in an automated fashion.


Simple Interact provides services on a monthly subscription basis and customer support is available via phone.



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