--- title: "Simple Interact Software Reviews, Demo & Pricing - 2026" description: "Review of Simple Interact Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/simple-interact-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / Simple Interact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/simple-interact-profile/reviews/) # Simple Interact Review From $150/month 1 plan Wondering if Simple Interact is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Simple Interact 4.8 [(24)](https://www.softwareadvice.com/medical/simple-interact-profile/reviews/) Pricing Starting at $150.00 per month ### About Simple Interact Simple Interact is a deeply-integrated highly-customizable front office automation platform that caters to physician groups, health centers (FQHCs), and hospitals. This solution helps healthcare facilities run more efficiently and profitably by boosting staff productivity, reducing provider burnout, and elevating the patient experience. Simple Interact offers a comprehensive set of services that customers can pick and choose from: - Digital Patient Forms to enable paperless workflows such as intake, check-in, screenings, and ad-hoc consents using mobile-friendly forms with multi-language support. - Digital Patient Engagement to enable Email/SMS/Phone communications such as reminders, confirmations, broadcast messages, 2-Way SMS chats, and outreach campaigns. - Digital Patient Feedback to handle negative feedback proactively while garnering positive reviews on online location and provider listings such as Google and Healthgrades. - Digital Patient Scheduling to manage online appointment requests and referral requests while also automating the filling of canceled appointment slots. Simple Interact differentiators: - Religious about the word "simple" and the platform's ease-of-use l... eads to higher patient participation and staff adoption, which in turn leads to better business results. - Foundational architectural principles prioritize flexibility and customizability enabling us to rapidly address customer-specific needs and evolving market demands. - Deep integration and ability to push discrete data into EHR systems (ex: athenahealth, NextGen, Veradigm, eClinicalWorks) significantly reduces burden on staff by eliminating manual data entry. - Phased roll out process ensures minimum disruption while delivering results right away. Staff training is short and quick. This leads to a faster learning curve and higher staff adoption. - Continuity of support and implementation personnel, and users receive a personalized service. - Relentless about continuously enhancing an already comprehensive platform. Simple Interact takes pride in listening to users and address their evolving needs. Business Impact: - Reduce material costs by going paperless - Streamline and speed up patient workflow - Increase staff productivity and provider utilization while reducing burnout - Save providers time by using HPI forms to automatically generate a human-readable physician note - Minimize lost revenue by reducing no-shows, appointment leakage, and referral leakage - Enhance patient convenience and experience by improving patient access and communication - Acquire and retain more patients by capturing patient feedback consistently and improving online reputation - Reduce MIPS penalty by automating data capture of quality measures - Increase revenue opportunities such as incentivized payments, funding, upselling, and payment capture Simple Interact built the software platform from the ground up to help healthcare providers address three constant challenges: rising costs, downward pressure on reimbursements, and ever-changing regulatory requirements. Do you work for Simple Interact? [Manage this product listing](https://www.g2.com/products/simple-interact/claim_requests/new?auto=true) Wondering if Simple Interact is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## Simple Interact User Interface ## Popular Simple Interact Alternatives Main Product Simple Interact 4.8 [(24)](https://www.softwareadvice.com/medical/simple-interact-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.84Value for money - 4.89Customer support - 4.52Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(915)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.56Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [DrChrono](https://www.softwareadvice.com/medical/drchrono-profile/) 3.9 [(493)](https://www.softwareadvice.com/medical/drchrono-profile/reviews/) Ratings Breakdown - 4.00Ease of use - 3.65Value for money - 3.63Customer support - 3.85Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(512)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.20Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Qualifacts Insync](https://www.softwareadvice.com/product/421013-InSync-EMR/) 4.5 [(393)](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/) Ratings Breakdown - 4.20Ease of use - 4.32Value for money - 4.56Customer support - 4.38Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Compulink](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/) 4.1 [(282)](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/reviews/) Ratings Breakdown - 3.88Ease of use - 3.95Value for money - 4.23Customer support - 4.01Functionality Pricing Available upon request Get Price ## Simple Interact Pricing and Plans Starting price: $150.00 per month Free Trial Free Version Basic $150.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Simple Interact Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of Simple Interact Alerts/Notifications API Automated Scheduling Booking Management Clinical Assessment Tool Communication Management Customizable Forms Customizable Reports Document Management Electronic Signature Live Chat Messaging Multi-Language Multi-Location Multi-Physician Onsite Registration Patient Engagement Patient Flow Management Patient Intake Patient Management Patient Scheduling Payment Processing Real-Time Notifications Referral Management Registration Management Reminders Reporting/Analytics Role-Based Permissions Scheduling Self Check-In/Check-Out Self Payment SMS Messaging Task Management Third-Party Integrations Wait List Management Workflow Management ## Simple Interact Integrations eClinicalWorks Integration rated undefined from -1 review NextGen Enterprise Integration rated undefined from -1 review ## Simple Interact User Reviews ## Simple Interact customer ratings - Overall rating: 4.8/5 - Total reviews: 24 ### Rating distribution - 5 stars: 19 reviews (79%) - 4 stars: 5 reviews (21%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.5/5 --- ### Highest of Recommendations! - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered When I signed up to use their services I knew I found a great vendor who would automate all of our communication and paperwork needs. What I didn't know was I actually would find a partner to help us champion our successes together. I highly recommend them and I'm confident you'll be glad to partner with them as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They were able to automate our communication and electronic form process. I had been looking for a solution for several years but they were the first to offer both out of the box systems along with the customization we needed. #### Cons So far I have found no negatives. They do a great job! --- ### Wonderful - Overall rating: 5/5 - Reviewer: Amanda T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Reduction in manual process completed by staff are now automated and this has freed up staff to take on other tasks. Reduction in no shows. Improvement in collecting necessary demographics and medical information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wow this company truly is a product that you want to implement today to streamline your front office automation! The sign-up to implementation has been just as the company name, Simple! The team at Simple Interact is knowledgeable in all areas of front desk. Simple interact will look at implementation from the patients perspective and what your current workflow is and design your forms to meet all expectations without disruption of clinic flow. I can not say enough positive things about this company, their product, and their team they are simply the best! #### Cons That our organization did not implement sooner! #### Reasons for choosing Simple Interact We choose Simple Interact due to their willingness to implement and get started right away. We also choose Simple interact due to cost of the other product. #### Vendor response Amanda, thank you for sharing your experience with the Simple Interact platform and team! We enjoy working with you and will strive to keep meeting your expectations. Replied July 2021 --- ### Good patient portal but could be better. - Overall rating: 4/5 - Reviewer: Bill K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The fact that it is electronic and patients have their own portal. #### Cons There have been a lot of crashes when patients fill out their paperwork. Also there needs to be an easier way for the providers to manually send patients information. Instead of it being computer/system based. #### Vendor response Thanks for your feedback. There seems to be a little bit of a misunderstanding. We are not a patient portal. We are a business solution that helps Healthcare facilities run more efficiently and profitably by automating several of their front office processes (ex: reminders, surveys, hipaa compliant intake forms, etc.). Replied March 2020 --- ### Amazing Team ! [SENSITIVE CONTENT HIDDEN] are top notch! - Overall rating: 5/5 - Reviewer: jody B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I cannot say enough about the amazing staff and support at Simple Interact. Their customer service is better than most companies I have ever worked with. They address any issues immediately and are so very friendly. [SENSITIVE CONTENT HIDDEN] are an amazing group of people who truly want to make your practices more successful. So thankful for the convenience factor of the software. Patients love being able to fill their paperwork out at home, it just sets up the patients experience for success. I also love the feedback we get via the survey at the end! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with the EHR format cutting down registration time at the front desk has been substantially helpful at the front desk. The text message reminders are a huge asset and help keep our patients informed. #### Cons Sometimes, patients do receive reminders of cancelled appointments , but that is only when cancelled a few days prior. #### Vendor response Thank you for your kind words Jody! You are a joy to work with and we are thrilled to be part of your practice's success. With regards to the occasional instances when a cancelled appointment gets a reminder, that only happens if staff forgot to cancel in time or if there was an integration connectivity outage. Replied June 2020 --- ### feedback review - Overall rating: 4/5 - Reviewer: Christie G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. generally good- still needs some work #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like that we have the capability to transfer all patient info into our emr I like that it sends the reminders to the patients, so that we may have more time to focus on checking in, checking out, and preparing for future patients #### Cons as much as i like the feature that you can transfer all info to our emr, we cant use it because it changes the areas that we have already filled out manually, causing bigger problems-- so we do not get to use that feature And, for some reason, when searching for a pt's forms, you have to look at the previous date on simple interact to find it-- there are just still a few kinks that make it a nuisance #### Vendor response Thank you for your feedback. We will reach out to you directly to understand the specific issue you are facing and see if there is a way to alleviate it. We are always looking to make patient and staff experience as seamless as possible. Replied June 2019 --- ### Very useful resource for medical practice - Overall rating: 5/5 - Reviewer: Ramona M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Great collaboration so far, the team is very professional, flexible to the needs of my practice, very easy to work with. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Streamlines the process of obtaining information prior to patient visit, reduces the time my office staff needs to acquire and at the information to the chart, flexible in terms of use with EMRs. #### Cons nothing to complain about so far, the system did require a few tests before going to live, but this is absolutely expected when integrating with a new system --- ### Best customer service and quality work - Overall rating: 5/5 - Reviewer: Brissa P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The reps are awesome. His tech is extremely knowledgeable and helpful. He always answers my questions, or finds the answer. He goes above and beyond. Another customer service rep was the sweetest and our employees can always count on her to assist with any questions. And of course, they are the best. We've been lucky enough to work with him since the beginning and are grateful for where he has taken the practice with Simple Interact. We look forward to continued relationship with SI! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We really appreciate how customizable the platform is. They really allowed the software to work WITH us, which was such a huge asset to us. We spent hours to create exactly what we needed, and SI didn't hesitate to get us what we needed. #### Cons At this point, we have everything we need for our practice. We do not have any cons. #### Vendor response Thank you for the wonderful review! It's always a pleasure working with you and your staff! Replied June 2019 --- ### Great Product - Overall rating: 5/5 - Reviewer: Bryan M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The product is great, easy to use, and the team is easy to work with. #### Cons We would really like to see a version that is mobile compatible. We receive a lot of feedback from people suggesting they would be more likely to fill out paperwork in advance if they were able to complete it on a smart phone. #### Vendor response Thank you for sharing your positive feedback and your concern. There is actually no technical constraint on allowing form filling on mobile devices. While we allow form filling on tablets, we intentionally have not allowed it on phones. We feel phones are great for data consumption but not ideal for data entry, especially when a lot of forms are involved. We want to avoid patient frustration by making them go through a non-ideal form filling experience. Having said that, if a form packet has very few forms, perhaps it makes sense to allow form filling on phones as well. We are looking into making this happen. Replied July 2019 --- ### Excellent product - Overall rating: 5/5 - Reviewer: Kevin G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great for helping us confirm patients appointments, get Medical History in to the EHR electronically directly from the patient instead of my staff spending hours laboring away each day entering this data. Lastly, patients can provide powerful feedback in a very simple discreet format and I can respond to that feedback immediately if needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SimpleInteract is an excellent very easy to use product and the team is constantly looking for opportunities to provide more ways to improve the patient - physician - practice experience. #### Cons Any issues we discovered were aggressively addressed by the SimpleInteract team and resolved or new options were created that hadn’t existed previously to solve problems. The Cons have always been turned in to Pros. --- ### Simple Interact is a Game Changer - Overall rating: 5/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We can never go without them now that we have worked with this program and company!!! It is a game changer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple Interact has completely revamped our day to day, and helped us streamline processes. Patients are more informed, can easily confirm appts, and have options for communicating with our office and leaving reviews. The options are endless with this software and the team at Simple Interact is always working to improve and expand their resources, and are always available to assist! #### Cons We do wish we could use it for ALL aspects of our technology needs, but this is due to our medical records system being complicated; not because Simple Interact isn't willing or able. --- Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/medical/simple-interact-profile/reviews/) ## Other Top Recommended Patient Engagement Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (512) Recently recommended **340** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (915) Recently recommended **273** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1388) Recently recommended **231** times [Practice Fusion](https://www.softwareadvice.com/medical/practice-fusion-profile/) **3.7** (441) Recently recommended **85** times Stuck Between Options? 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