Chiro QuickCharts vs DrChrono

RATING:

4.8

(99)

Chiro QuickCharts has 99 reviews and a rating of 4.78 / 5 stars vs DrChrono which has 481 reviews and a rating of 3.99 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (99)
4.0 (481)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 28, 2022
April 19, 2024
Pros/Cons
  • Pros

  • I like the amount of features chiro quick charts complete system offers. Everything is integrated together and I do have to pay extra for text reminders or email reminders.
  • The support staff have been wonderful in getting these issues resolved, in fact they are corrected in one phone call for the most part.
  • Cons

  • That the same passcode is used for QC and PM. In billing you want no one else to have the passcode but with QC the Dr.s and pt must have it.
  • Wish we could scan forms, etc directly into the PM software without having to open the QuickCharts. Other than that, I can't think of anything negative about the program.
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  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos