InsightEMR vs TheraOffice

RATING:

4.4

(127)

InsightEMR has 127 reviews and a rating of 4.38 / 5 stars vs TheraOffice which has 25 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (127)
4.6 (25)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 2, 2024
November 11, 2022
Pros/Cons
  • Pros

  • I like the interface with Zirmed and the ease of billing and posting. I LOVE the folks behind the product and believe that they are working extremely hard to make this the BEST product on the market.
  • The software is easy to use and practical for PT's and OT's ONLY.
  • Cons

  • I became a full time billing liason because we utilized their services for both billing and EMR and Ive spent the last 3 years fixing their mistakes. Issues are not solved in a timely manner.
  • We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible.
Read all user reviews
  • Pros

  • Easy to use and intuitive interface. TheraOffice Support Team has the BEST customer service I have seen within any company in quite a long time.
  • The built in business reports are very helpful for knowing the health of the business.
  • Cons

  • I don't like how I can't put notes while I'm posting payments without getting out of payments and getting into the patients account to do it.
  • 10 To Generate an HEP you shouldn't have to have a DX or charges entered.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos