Tech support is fast to respond. We like the ability to customize our exams to suit our needs.

Patient scheduling was good, but they seem to make it worse with updates. Spectacle POS better than original set-up.

Overall, my biggest complaint with Compulink is that the salesperson lied to me repeatedly. I asked specific questions and was given answers that were 180 degrees different than than the truth.

I like that you can auto populated 'positives' and that you can forward exam findings from last visit.

I am very pleased with the customer support teams they are very knowledgeable, courteous, and answer all questions in a very timely manner.

We have been with Compulink for over ten years. We have learned a lot from the friendly trainers and have always had excellent customer support.

Poor integration with DICOM devices and systems.

Integration with Frames Data. Built in help to achieve Meaningful Use.

My overall experience has been fantastic. Everyone is so easy to help and so friendly.

The ridiculous thing about this software is that it's extremely complex, yet you can still only do one thing at a time.

First of all the price is one of the best and most affordable. The program can be easily customized to meet the needs of an individual user.

The customer service of Compulink is outstanding. There is a help icon that you click and submit a question or problems.

The biggest problem that compulink has is that lots of their software doesnt work.

Overall, this is a good product and would recommend it. Does have some issues off and on but is usually handled in an upgrade pretty quickly.

Additionally, it is inconvenient that for the text messaging Practice Watch, we can only have so many characters before it gets cut off and leaves our patients asking more questions.

Customer support has always been prompt and caring. Has been my best employee.

The ability to communicate with instruments and the quick way of populating fields on subsequent visits when nothing has changed is great. The fact that it prompts you for missing info is helpful.

We have used Compulink since 1994. The product is easy to use, covers all aspects of our optometry practice and their customer support is outstanding.

Their eprescribe function is woefully out of date, and their ICD 10 codes are incomplete. They are putting almost no money into keeping the system up to date and it really shows.

The flexibility and the functionality of the software is excellent.

Also the updates usually go very bad. One time all of our calendars went missing and we lost all our appointments.

My current struggle is with check out/ posting with discounts on packages.

I am uncomfortable with the form design as it is very technical.

Have to get out to correct error when billing.

We have been very happy with the ease of use and ability to customize. The support throughout the years has been top notch.

I love how I was able to work with my trainer to customize the software for my preferences. I love the email and text options as well as the patient portal.

This software is decent and affordable for those who don't have a large budget. I think there are better options out there but at a higher cost.

The cost of the product is probably higher than others on the market but in this arena I think you get what you pay for.

The integration of the EHR, PM, and optical was the biggest draw to the software. It is easy for our staff to learn, and integrates with most software we want it to integrate with.

Sometimes crashes for no reason, system can sometimes run slowly, cannot upload pictures directly into the software from ipad or other devices, must pay for other systems to integrate with software.

We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.

I have loved working with the software... it is easy to use, easy to train folks on, and easy to customize.

The customer service is useless and billing is a nightmare. The company is run incredibly poorly.

All systems have their glitches and technical difficulties which can be annoying at times.

The ability to customize Compulink combined with it's comprehensive functionality make this product the leader in Optometric EHR. Easy to use and easy to train.

Complicated, hard to understand, initial training is mimimal, & expensive to continue. Was so disappointed in the process of it.

Awesome software with every feature a psychologist would ever need, fully integrated.

Compulink is a very easy to learn and intuitive program.

Within weeks of running Innate you will know it like the back of your hand, and If you don't they have an amazing support team always willing to assist.

But I am three weeks in and I have no idea what I am doing. I have watched videos and even attended a demo.

Love Innate EHR and they are continuously making improvements every month to make it better and better.

Incredibly easy to use and really streamlines the entire office. Finish notes, send billing, and make appointments with just a couple clicks.

So far, I have had a positive experience with Innate. I would recommend it to all my friends and colleagues.

The software is super user friendly and Innate Support is always quick to answer/resolve any issues.

The software is intuitive, the support team is amazing. Very pleased with Innate.

Sometimes she gets confused when things are are different than the day before.

It is so easy to use and they keep making improvements on it. It has gotten only better over the course of this last year.

This software has allowed me to become a doctor again and I’m grateful for that. Highly recommend to anyone who wants great notes but not investing anymore time than necessary.

The list of features that I love the most about Innate truly keeps on growing. It has saved our office an endless amount of time, money and energy.

Lack of support/help unless I pay extra for it.

Overall I'm very happy with the software. It keeps getting better and better and I'd recommend it to anyone shopping for an EHR system.

On occasion the software will crash or freeze.

Innate has allowed for our office to save time and money, therefore allowing us to better serve our patients and help as many people as we can.

It is a great all-in-one software: notes, billing, accounting... it does it all. With regular updates the Innate software team continues to add features to make it even more user friendly.

Great product and recommend to any chiropractic/PT office.

This system allows me to make my own macros and build in the tests I want in addition to all the ones it comes with.

Functionality, Ease of Use, Customization, Reduces errors and Improved Functions for Staff to better allow for Patient Focus and Care.

Also the fact that we now will probably have to hard wire our tablets which defeats the purpose of having tablets.

The support team is knowledgeable and quick to respond: usually within a minute of opening a chat window with them.

This is a cloud based program and you will need as fast as possible connection to the internet to avoid lag time.

I can see the potential that the software has and I know when I get the hang of it I will thoroughly enjoy it.

Ease of use, robust features. Innate is simple, intuitive, efficient and creates amazing notes, simplifies billing, and accounting and scheduling are fantastic as well.

I love that I was able to transfer my existing patients into Innate. I also like that they are constantly updating the software with new features.

Integration and customization is outstanding. Throughout many insurance industry changes, Innate has helped us continue to see a higher volume with fewer personnel.

My staff loves the ease and functionality of this system. They save time and energy so they can focus on what matters most, our patients.

This has saved me a lot of time not having to manually enter EOBs. I love everything from recurrent payments and ability to save credit card info and all the integration.

US Dollar

Compulink Advantage is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart features to help speed documentation and streamline practice workflow. 

Features include specialty specific EHR, practice management, telehealth, patient portal, online scheduling, online bill pay, web registration, appointment reminders, eFax, EPCS, imaging/PACS, lab integration, inventory management, optical POS (for eyecare), analytics, MIPS dashboard, and e-commerce.

For surgical practices, an ASC module is available to pass information between clinic and surgery center. Revenue cycle management services are also available.  Support is provided by Compulink’s live US-based call center with an average response time of 38 seconds.




LongDescription

Treatment Planning

Meaningful Use Certified

Barcode / Ticket Scanning

Practice Management

Order Entry

Customizable Reports

HIPAA Compliant

Charting

Electronic Signature

Communication Management

Patient Intake

Scheduled/Automated Reports

ONC-ATCB Certified

Clinic Interoperability

Accounting

Self Service Portal

EMR/EHR

Claims Scrubbing

E-Prescribing

Handwriting Recognition

Activity Dashboard

Reminders

Decision Support

Medical Billing

Coding Assistance

Billing & Invoicing

Compliance Tracking

For Physical Therapy

Claims Management

Appointment Management

Video Conferencing

Patient Scheduling

Appointment Scheduling

Insurance Eligibility Verification

Patient Records Management

For Optometrists

Initial Assessments

Physician Scheduling

Remote Treatment Planning

For Mental/Behavioral Health

For Medical Purposes

For Healthcare

Physician Management

Patient Communications

Patient Management

Therapy Notes

Onsite Registration

Self Check-in/Check-out

Medication Management

For Dermatologists

For Ophthalmologists

For Podiatrists

For Primary Care

For Orthopedics

For Pain Management

For Urologists

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Compulink Healthcare Solutions

Videos

Innate is a cloud-based employee health record (EHR) software that enables medical organizations to manage scheduling, claims, payment processing, electronic billing, clinical documentation, accounting, and other operations via a unified portal. The platform enables users to simultaneously view multiple patient records and handle service lines, appointments and other daily activities.

Innate allows medical professionals to view patient details in room-specific dashboards, handle the patient flow and schedule future visits using a centralized dashboard. Users can view and update insurance claims data and digitally send an explanation of benefits (EOBs) statements to insurance providers. Additionally, the system automatically verifies patient IDs using the built-in facial recognition system.

Innate’s integrated calendar allows medical professionals to plan appointments and add notes for reference. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.


Electronic Payments

Voice Recognition

Automated Scheduling

For Chiropractors

As low as $89/mo-1st Year D.C.
Standard fee can be as low as $199/mo.

Compulink Healthcare Solutions vs Innate

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