Eyefinity EHR vs Eaglesoft

RATING:

3.8

(26)

Eyefinity EHR has 26 reviews and a rating of 3.75 / 5 stars vs Eaglesoft which has 148 reviews and a rating of 4.11 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (26)
4.1 (148)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 1, 2024
June 4, 2024
Pros/Cons
  • Pros

  • Protocols allow for increased speed and efficiency.
  • For a medically oriented practice like ours I love the high levels of documentation possible. Routine or wellness eye exams are very quick and efficient.
  • Cons

  • Very difficult to navigate. It almost feels that the software is still in development.
  • Can not see previous cd or iop when you are entering current data, have to back out two screens then go back in (terrible for glaucoma or medical patients).
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  • Pros

  • My favorite dental software is eaglesoft because of the ease of use, the dental chart is very straight forward, and it is easy to communicate back and forth with the front desk/other clinicians.
  • Very easy to use and figure out all the possibilities with reports and features. Also very easy to connect with customer support or easily google question to figure out a fix.
  • Cons

  • A lot of the features are disguised by icons that don't make sense. This sometimes makes it hard when I'm in a pinch to schedule someone.
  • The problem with this is that this doesn't happen all the time. Odd, can a fix help with this.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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3 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos