--- title: "Eyefinity Encompass Software Reviews, Demo & Pricing - 2026" description: "Review of Eyefinity Encompass Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/eyefinity-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Eyefinity Encompass Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/eyefinity-profile/alternatives/) # Eyefinity Encompass Review From $340-$758/month 2 plans Wondering if Eyefinity Encompass is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Eyefinity Encompass 3.7 [(68)](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/) Pricing Starting at $340.00 per month ### About Eyefinity Encompass Eyefinity Encompass® is an AI-assisted, cloud-based platform that helps eye care practices streamline operations, improve efficiency, and scale with confidence. Designed for practices of any size, it combines practice management, EHR, patient engagement, analytics, and customizable add-on solutions in one platform. With Eyefinity Encompass, providers can manage patient records, scheduling, billing, claims, optical ordering, and communications with labs and insurers through streamlined workflows. Exclusive VSP® integration simplifies insurance verification, and built-in AI tools, including clinical documentation and an in-app AI assistant, help reduce administrative tasks so staff can focus on patient care. Encompass also holds SOC 2 Type 2 security certification. Whether you're an independent practice looking to grow or a multi-location organization, Eyefinity Encompass delivers the flexibility, scalability, and specialized eye care workflows needed to support your practice goals. Do you work for Eyefinity Encompass? [Manage this product listing](https://www.g2.com/products/eyefinity-encompass/claim_requests/new?auto=true) Wondering if Eyefinity Encompass is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Eyefinity Encompass User Interface ## Popular Eyefinity Encompass Alternatives Main Product Eyefinity Encompass 3.7 [(68)](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.27Value for money - 3.83Customer support - 3.63Functionality Pricing Starting at $340.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1383)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## Eyefinity Encompass Pricing and Plans Starting price: $340.00 per month Free Trial Free Version Eyefinity Encompass Essential $340.00 per month No plan information available Eyefinity Encompass Enhanced $758.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Eyefinity Encompass Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Eyefinity Encompass Activity Dashboard AI Copilot Alerts/Notifications API Appointment Management Audit Trail Calendar Management Charting Claims Scrubbing Client Management Client Portal Coding Assistance Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Documentation Management Document Management Document Storage Drug Reference Database Electronic Payments Email Reminders File Sharing Forms Management For Optometrists Generative AI HIPAA Compliant Imaging and X-rays Insurance Eligibility Verification Insurance Management Inventory Management Invoice Management Lab Integration Meaningful Use Certified Medication Database Medication Management Mobile Access Multi-Location ONC-ATCB Certified Order Entry Patient Records Management Recall Tracking Records Management Reminders Reporting & Statistics Revenue Management Scheduling Self Service Portal SMS Messaging SOAP notes Task Management Telemedicine Integration Third-Party Integrations Workflow Management ## Eyefinity Encompass Integrations Optify Integration rated undefined from -1 review Demandforce Integration rated undefined from -1 review Apptoto Integration rated undefined from -1 review Solutionreach Integration rated undefined from -1 review Abby Integration rated undefined from -1 review 4PatientCare Integration rated undefined from -1 review See all 7 integrations ## Eyefinity Encompass User Reviews ## Eyefinity Encompass customer ratings - Overall rating: 3.7/5 - Total reviews: 68 ### Rating distribution - 5 stars: 28 reviews (41%) - 4 stars: 14 reviews (21%) - 3 stars: 12 reviews (18%) - 2 stars: 5 reviews (7%) - 1 star: 9 reviews (13%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 3.3/5 - Customer support: 3.8/5 - Functionality: 3.6/5 --- ### Great PMS - Overall rating: 5/5 - Reviewer: Meg S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's cloud based and easily accessible. The appearance doesn't seem to be update too often so once you learn to use it, you should be fine. #### Cons Sometimes bulky to navigate from one section of the software to the other. #### Reasons for switching to Eyefinity Encompass It was time to update and enter the 21st century #### Vendor response Hi Meg, We're glad that your switch to Eyefinity Practice Management is going well and proving to be a great fit! Our team is committed to providing a solution that supports practices and their needs. If you'd like to share more and have any suggestions for the navigation or other enhancement ideas, we encourage you to join our Support Community (https://eyefinitycommunities.force.com/eyefinitysupport/s/login). Thanks again for your review! Replied November 2022 --- ### Eyefinity EPM/EHR is the BEST - Overall rating: 5/5 - Reviewer: PATRICIA E. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with EPM has been one that most everyone should have. I love EPM! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many features that this software has that most other PM systems do not. I would say that the program strives to be the best and the consistent updates and changes is a sure sign. #### Cons Not being able to ad insurance plans on our own. However, an email to support is a quick turnaround. #### Reasons for switching to Eyefinity Encompass It is the Best! Product integrations is a big one! #### Vendor response Hi Patricia, We’re happy to hear that you enjoy Eyefinity® Practice Management and Eyefinity® EHR. We’re dedicated to continuous improvement and are thrilled to hear that you’re able to see our commitment demonstrated through consistent updates. Thank you for sharing your experience! The Eyefinity Team Replied October 2024 --- ### Better than nothing - Overall rating: 3/5 - Reviewer: Paul N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The very simple eye exams are easy but people with multiple issues take forever to complete an exam. Poor ability to notify front desk about referrals, not easy to find glasses orders or contact orders without logging into a separate system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Auto fill capabilities make it helpful. Integrated with my autophoropter which is great. #### Cons Scrolling. More scrolling. If I’m using a 24 inch monitor I should not have to constantly scroll up and down to finish an exam element. Fit everything within the screen. Don’t take up half my work area on static information I don’t need when performing an exam. Inability to easily see what is in the practice management side. So much of what we do involves the front deck and opticians, who only use the pm side. There is no way to communicate to front desk or see if glasses or contacts were ordered without logging into a separate system. #### Vendor response Hi Dr. N, We’re happy to hear that you’ve enjoyed the autofill capabilities of Eyefinity EHR and appreciate you taking the time to leave an honest review. We’re sorry to hear that you’re having trouble viewing orders and that the current screen setup is challenging. You may be pleased to know our Eyefinity EHR team is working toward eliminating scrolls and clicks with each software update—we hope the incremental changes improve your experience! Please reach out to us at 800.942.5353 for additional support. Thank you, The Eyefinity Team Replied August 2024 --- ### Quick and efficient EHR - Overall rating: 5/5 - Reviewer: Hunter E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great. Reduced charting time by over 50% from exam writer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ipad app makes it so quick and easy to chart. #### Cons The software is still fairly new so there is a lot of room for improvement. They release updates ever 2 mos or so correcting these issues. #### Reasons for choosing Eyefinity Encompass The iPad app. The ui for an iPad app is way better than that of a web browser on an iPad. #### Reasons for switching to Eyefinity Encompass Wanted a cloud based solution and iPad app for charting. #### Vendor response Hi Dr. E, We’re happy to hear that the Eyefinity EHR® iPad App has reduced your charting time by 50% since switching from ExamWRITER®. We’re dedicated to continual improvement and appreciate your patience during updates. Thank you for your review, The Eyefinity Team Replied October 2024 --- ### Long term user to Eyefinity - Overall rating: 5/5 - Reviewer: Valerie B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall a positive experience. Couldn’t practice without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Easy to document exam findings. #### Cons Sometimes the updates can be difficult Missing features that you were used to using the day before #### Reasons for choosing Eyefinity Encompass Familiar with program from school. Ease of use #### Vendor response Hi Dr. B, We’re thrilled to hear that you’re enjoying Eyefinity EHR® and that our software is an essential part of your practice. We are always looking to make improvements and appreciate your patience during updates. Thank you for your review, The Eyefinity Team Replied October 2024 --- ### Pleased With Eyefinity EHR - Overall rating: 5/5 - Reviewer: Robert B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with EEHR is from the beginning. This EEHR continues to grow and develop month by month and year by year. I like it, my staff likes it and patients really think it is cool that all of their all exam information is captured on a small tablet. I use a mini iPad. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The iPad application. The mobility of having patient information at my fingers tips at any time or place. #### Cons The software works for me, so I have no complaints. #### Reasons for switching to Eyefinity Encompass I wanted the iPad application. I was tired of having my back or shoulder to my patients. #### Vendor response Hi Dr. Bass, We’re thrilled to hear that using Eyefinity EHR on the iPad helps you connect with your patients and that your staff is enjoying the platform. Thank you for taking the time to share your feedback! The Eyefinity Team Replied August 2024 --- ### Eyefinty PM solved my IT problems - Overall rating: 5/5 - Reviewer: Christopher R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered We have had a frustrating experience with three other software vendors and the continued need of IT support to keep the environment connected along with the hassle of updates. The cloud based Eyefinity software has made managing our practice more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cloud based product has decreased my IT costs and the software was easy for my staff to adopt. The product integrates with the EHR and all patient visits are coded and priced automatically. #### Cons The conversion of past billing records did not come over from my old software cleanly and required a bit of effort to clean up accounts receivable. #### Reasons for choosing Eyefinity Encompass the conversion of files from our old softwware and the seamless integration for billing. #### Reasons for switching to Eyefinity Encompass Wanted to move to cloud based software and have an easy conversion of our files. #### Vendor response Hi Christopher, We’re thrilled to hear that our Eyefinity® cloud-based software has made managing your practice more efficient and has reduced your need for IT support. We’re glad that Eyefinity® Practice Management has been easy for your staff to adopt. Thank you for your review, The Eyefinity Team Replied October 2024 --- ### Make the Change! - Overall rating: 5/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great support when we switched over from Exam Writer and continued support to this day after years of use! I absolutely love how intuitive the iPad is making it easy for new staff to learn. Overall my office flow is so much more efficient. One of the best decisions I ever made was switching to Eyefinity EHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the standardization with Eyefinity EHR. Nothing gets overlooked during an exam because the process is the same, no matter the patient. But my favorite feature is using the iPad. It allows me to show patients what I’m doing in real time and makes the exam more personal. #### Cons Not being able to see sticky notes outside of a visit #### Reasons for choosing Eyefinity Encompass Cloud based and portability with the iPad were the main features however I loved it was also easy to understand. #### Reasons for switching to Eyefinity Encompass Exam Writer was becoming outdated especially when compared to the cost/features ratio #### Vendor response Hi Dr. C, We’re so glad to hear you’re enjoying Eyefinity EHR and that it enables you to make exams more personal while streamlining the process. Thank you for taking the time to leave a review! The Eyefinity Team Replied August 2024 --- ### STAY WITH OFFICEMATE - Overall rating: 1/5 - Reviewer: Cathy N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It's basic and when it works it's fine, but it has too delicate of an equilibrium to be useful, especially with billing. Glasses orders literally are stressful to staff and take MUCH too long to do correctly. If a mistake is made, it is not easily fixable. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Ability to access remotely. #### Cons Frequent glitches or system not accessible during workday recently. Concerns and recommended updates disregarded. VSP Premier Edge advertised on home page- "Premier" misleads patients into thinking that a doctor who sells more VSP products and frames is better that a doctor who uses other products. #### Reasons for switching to Eyefinity Encompass they told me it was "upgrade" -- yrs later not as functional as OfficeMate #### Vendor response Hi Dr. N, Thank you for taking the time to share your honest review of Eyefinity Practice Management. We’d like to address your concerns, particularly about creating an eyeglass order. To connect with a Customer Success Manager, who will be able to help address your concerns, please reach us at customersuccessmanagers@eyefinity.com. You may find our no-cost, role-based training for opticians helpful as well: https://www.eyefinity.com/education-onboarding/role-based-training.html Thank you, The Eyefinity Team Replied August 2024 --- ### EPM Review - Overall rating: 4/5 - Reviewer: Eddie W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Improvements are slow to Develop and Launch #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Time Saving Integrations with VSP such as authorizations and ERA #### Cons Time Consuming and Confusing payments, credits and invoices/receipts Cannot easily see eyewear details/history. It would be nice to have summary on main page #### Reasons for switching to Eyefinity Encompass Web Based to allow for Easier Cloud Upgrades. Easier Order Processing #### Vendor response Hi Eddie, We’re happy to hear that Eyefinity Practice Management’s VSP integration has saved you time with bulk authorizations and electronic remittance advice. We are sorry to hear that you’re having trouble with other aspects of running your practice and would like to invite you to check out our no cost, on demand webinar (https://web.cvent.com/eventsplus/d11285c8-3275-4840-9da2-a30d60121e4a/registration) on best practices for performing daily transactions such as patient balance, credits, and payments. Thank you, The Eyefinity Team Replied September 2024 --- Showing 1 - 10 of 68 Reviews [See All Reviews](https://www.softwareadvice.com/medical/eyefinity-profile/reviews/) ## Eyefinity Encompass Popular Comparisons [Tebra vs Eyefinity Encompass](https://www.softwareadvice.com/medical/eyefinity-profile/vs/kareo/)[Fusion vs Eyefinity Encompass](https://www.softwareadvice.com/compare/5639-eyefinity/vs/395326-Pediatric-Therapy-EMR/)[athenaOne vs Eyefinity Encompass](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/eyefinity/)[RXNT vs Eyefinity Encompass](https://www.softwareadvice.com/medical/eyefinity-profile/vs/rxnt-emr/)[Carepatron vs Eyefinity Encompass](https://www.softwareadvice.com/medical/care-patron-profile/vs/eyefinity/)[AdvancedMD EHR vs Eyefinity Encompass](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/5639-eyefinity/)[AestheticsPro vs Eyefinity Encompass](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/eyefinity/)[ModMed vs Eyefinity Encompass](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/eyefinity/)[ChiroTouch vs Eyefinity Encompass](https://www.softwareadvice.com/medical/chirotouch-profile/vs/eyefinity/)[DrChrono vs Eyefinity Encompass](https://www.softwareadvice.com/medical/drchrono-profile/vs/eyefinity/)[Alleva vs Eyefinity Encompass](https://www.softwareadvice.com/medical/alleva-profile/vs/eyefinity/)[Elation vs Eyefinity Encompass](https://www.softwareadvice.com/medical/elation-emr-profile/vs/eyefinity/)[Jane vs Eyefinity Encompass](https://www.softwareadvice.com/compare/5639-eyefinity/vs/86099-Jane-App/)[PatientNow vs Eyefinity Encompass](https://www.softwareadvice.com/medical/eyefinity-profile/vs/patientnow/)[EHRYourWay vs Eyefinity Encompass](https://www.softwareadvice.com/medical/ehryourway-profile/vs/eyefinity/)[Epic vs Eyefinity Encompass](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/vs/eyefinity/)[CureMD vs Eyefinity Encompass](https://www.softwareadvice.com/mental-health/curemd-profile/vs/eyefinity/)[ClinicSense vs Eyefinity Encompass](https://www.softwareadvice.com/medical/clinicsense-profile/vs/eyefinity/) [Compare All Alternatives](https://www.softwareadvice.com/medical/eyefinity-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **239** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **218** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **211** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1383) Recently recommended **190** times Stuck Between Options? 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