In Touch EMR software


In Touch EMR is an integrated cloud-based electronic medical record and practice management solution. It offers real-time eligibility verification, appointment reminders, reporting, customizable note templates and medical billing functionalities. It is used by practices of any size that specialize in physical therapy, home health, speech therapy, mental and behavioral health and more.

Practices looking for a mobile solution can access In Touch EMR through an app designed specifically for iPads. The app allows patients to upload documents and manage self-intake paperwork. Front desk staff can add and edit this information as needed and can also use an eligibility verification function.

In Touch EMR is HIPAA compliant, ONC Certified and ICD-10 ready. The solution can be accessed from windows based computers or Mac. Users can access a video training program and customer support can be reached by phone, email or an online ticketing system.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

5 Reviews of In Touch EMR

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  • Tina from COPE Center for Colorectal and Pelvic Health

    Specialty: Physical therapy / rehab

    Number of employees: 1 employee

    July 2018

    Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and create your own templates, great schedule, very clean and efficient. Good tutorials at the beginning.

    Cons

    Lots of insurance requirements in the required documentation... too much for an out of network practice.. wish you could turn on/off the documentation requirements

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Richard from Fyzical of Central Illinois

    Specialty: Physical therapy / rehab

    Number of employees: 2-10 employees

    August 2017

    quick to use once learn but customization is difficult

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sister program of Biller Pro is not a functional as could be

    Pros

    quick to use menus make easy to move through note and edit so that each note is different in regards to daily treatment

    Cons

    Customization of objective categories is challenging to modify for specific disciplines and or diagnosis.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sammy from Macon Rehabilitation and Performance Center

    Specialty: Physical therapy / rehab

    Number of employees: 2-10 employees

    October 2016

    Affordable and powerful alternative to other overpriced EMRs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was looking for a Practice Management Software that combined both documentation and billing platform systems that work in unison. I had previously tried more complicated systems that made me exhausted at the end of the day. In Touch EMR is a united and unified package that helps the private practice clinician govern a practice.

    Pros

    It’s easy to use, it is concise, and it has a plenty of analysis variables to study.

    Cons

    They release a lot of new features and sometimes its hard to keep a track. All I need is a simple way to write a SOAP note so I am in and out of the system quickly.

  • Chad from Gindi Physical Therapy

    Specialty: Physical therapy / rehab

    September 2016

    Excellent EMR, billing software and customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a new practice owner, I spent a lot of time researching the best software for my standards and needs. I found In Touch EMR to be very organized and simplistic yet effective. Along the way, I got all the help I needed and then some. Their staff has been extremely helpful and proactive in helping us connect all the dots – offering valuable guidance on credentialing, payer enrollment, data transition, training and finally mastery of the product.
    They tried to go above and beyond every step of the way and have been professional and patient at all times. I was worried about getting myself and my staff trained as we got ready to open our doors. To their credit, they made this relatively stress free. I like the fact that I am able to talk to someone when I need to, and am able to document my way, with immediate billing.

    Cons

    I wish they had 24/7 support, but their support staff does work long hours and is always available..

  • Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC

    Specialty: Physical therapy / rehab

    Number of employees: 1 employee

    September 2016

    Good sales pitch

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product is very well laid out and fairly easy to use. The set up wasn't too difficult and the contact person for our account was top-notch - always willing to help, returned calls promptly, notified customers when she was out, etc. The company always asked for assistance in how they could make the product better - and at times, implemented ideas that were suggested.

    Cons

    Whenever there were issues with the software - we were always given a 'work around' because updates took forever. The company has good features available but they charge for every little add on, making it challenging for small businesses to get exactly what they need. When technical issues arose (which they did often) the company would make us feel as if it were something we did or a problem on our end.

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