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MEDITECH Expanse vs myAvatar

MEDITECH Expanse vs myAvatar

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Overall Rating
3.0 (38)
1.7 (27)
Ease-of-Use
2.9 / 5
1.7 / 5
Value for Money
2.6 / 5
1.4 / 5
Customer Support
2.9 / 5
1.6 / 5
Functionality
2.9 / 5
1.7 / 5
Last Review Written
August 17, 2024
July 11, 2024
Pros/Cons
  • Pros

  • Meditech easily allows for better communication between providers to improve patient care and allow for decreased lengths of hospital stays over all.
  • Great product overall and get compliments that it's better than some othe EHR competitors.
  • Used this EHR in medium sized hospital for rounding and care of orthopedic patients. Mostly was good at allowing access to information both within and outside of the hospital.
  • Cons

  • We were forced to use the system in my department, but some staff Dr's refused to use it. I used this software at 2 different hospitals and both were bad.
  • It is extremely troubling and in our litigious society I am not sure how they justify the lack of descriptors.
  • I have worked with numerous other EHR's and Meditech is by far the worst.
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  • Pros

  • Netsmart is constantly improving their product and has made it possible for us to move forward and successfully receive "Meaningful Use" stimulus dollars to help pay for our EHR initiatives.
  • I have used other systems and all are better. I cannot even say it is reliable.
  • The home viewing screen is use friendly, When the user sees the screen for the first time, It it makes you comfortable for training, simplistic as opening up a paper chart.
  • Cons

  • To give you an idea of how bad it is, the software would often crash while in the middle of using it with a client/patient.
  • Daily despair, progressing more recently to potentially life-threatening arrhythmias. Seeing patients while documenting and looking for data concurrently is a torturous burden.
  • The upgrade from MyAvatar to MyAvatarNX was actually worse. The software is so bad that it demoralized me to the point of looking for different employment after 7 years.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos