Mercury Medical software

Nearly unlimited customization and the ability to account for everything with an audit trail that is ultimately detailed yet without superfluous data. The ability to expand without excessive costs related to fees for everything as so many software companies do. Customer service is top notch and extremely fast as well as friendly. Once they know you have an issue they seeming stop their world to get your back in order. In such and ever changing and dynamic environment it keeps things in perspective and allows efficiency where it can and accommodated all the customizations that are required that literally kill lesser equipped software. Finally, the software does render what few others actually do the ability to simply work and work well. Once the design, configuration and support data is processed onto the system it will allow the processes to simply run and run work and continue to work, and albeit incapable of self-healing it does allow with the support team the ability to resolve the growing pains forced upon it via regulations and users needs. It is truly dynamic in its approach of solving problems and being a solution juxtaposed to just another problem to be dealt with. May you have as good an experience with your software as I have had with Mercury Medical and the CrisSoft Solution. Thanks

I learned a lot from my trainers and I was lucky enough to work with Paul and Ginger to learn new things regarding the program and willing to give feedback on what I though the program should add. Learning new software is always a plus for my job title.

Software transitions are ugly no matter what software you use. While the time to fully learn the software must be taken, Mercury's support group is always available to help you along.

Sales staff: Knows the product well and promptly responds to all queries. They provide detailed responses to queries to ensure the client query is fully addressed. The product demonstration was comprehensive and flawless. It was the best prepared and carried out demonstration of all the products we looked at. Software product: Well constructed, intuitive and easy to use Technical expertise: The technical team is very knowledgeable and knows their product very well. Support team: The support team was very good, however, appeared to be short-staffed

I have been using Mercury Medical for over 20 years. We are a multi-discipline clinic with different providers billing for several different types of services. Mercury makes it so to seperate these on all of the reports. This makes our stat keeping and end of months very easy. The support team is great! If you are having an issue with any of the processes they listen to you and will adapt it to your clinic needs. The software itself is very advanced over most of what is out there have used many others and love the fact that these can be financial type driven. This really helps with AR management. The collection reports are very advanced in allowing you to narrow down all phone calls to check status and collections. I highly recommend this software.