The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

I really like the scheduling functionality, it's exceptionally intuitive and really helps me streamline organization.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

I love the ability to text patients, and have it documented what we tell them. It has dramatically decrease our no-show rate.

The daily use is simple and integrates well with EHR.

And Identify our office on calls patients don't like that it comes from a number with no name.

It has a huge number of beautiful e-mail templates, and they are all customizable. It interfaces with my practice management system (Open Dental) seamlessly.

The system is very easy to use with good customization. I like that I can easily access it from home or office.

Our favorite part of the software is the ability to take work load off of our staff and have a robot do it for us.

The navigation is not real intuitive and the texting functionality seems limited as we are not able to attach photos.

Fabulous customer service. Glad that you now  have coverage on Fridays and on Jewish holidays.

We have had great experience with them. Always very helpful when we need help.

Absolutely great experience from the software setup to the daily implementation. Easy to work with and great support staff.

The only problem I have ever had is the limit of characters on a text message, simply typing out the name of our office uses up a large portion of the limit.

We never realized how much time is spent calling patients and waiting to leave messages, its great being able to utilize that time for patient care instead.

It also integrated well with our EMR. Patients expect to have access 24/7 and this can provide automated responses and immediate access to appointment times available.

It can also be very frustrating when a patient wants to opt out of messages and it can’t be completed within practice director by unchecking the allow sms button.

It is Very easy to use and set up is seamless.

Does everything our practice needs and more. Support/customer service is outstanding.

Our patients really appreciate the ease and quick responses from us. The systems is very user friendly.

All communication history is saved and easy to access. You can send the same message to multiple patients at the same time.

The limitation of the number of characters able to type in a text message.

My support person, [SENSITIVE CONTENT HIDDEN], is always quick to respond with any issues I may reach out for help with.

Overall, we appreciate how quickly it updates with our Practice Management System and how quickly customer service responds to our requests.

Some aspects of the importing new patients can be awkward.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-In/Check-Out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real-Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Total Recall Solutions’ Patient Communicator is a cloud-based patient engagement solution that provides medical and healthcare facilities functionalities that help them to manage their interactions and engagements with the patients. The solution includes an automated messaging platform, a recall wizard, two-way texting compatibility and an online scheduler.


With the automated messaging system, practices can send appointment confirmations and reminders to patients via email, text messages or voicemails. Custom email templates are available for different practices such as dental, podiatry, chiropractic and more. The solution also provides a two-way texting platform, so that office can send personalized patient texts and patients can respond accordingly.


The online scheduling feature allows patients to log in and schedule their appointments based on their pre-defined search criteria. For patients who continuously log in, book appointments and cancel them, Patient Communicator allows practices to block and black-list them.


Support is available via phone, email and other online resources.



Mindbody vs Patient Communicator

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