Ideal for the current specialist doctor

Pros

As a specialist in dermatology I needed a software that understood my needs and that of my patients, using Nextech I had the possibility to customize my work, Simplify patient records, Keep an eye on the practice management data and make strategic decisions with the analytics I could even enhance the patient experience, because of all of this i love this software.

Cons

I wish it would also give me the possibility to share my analytical data with my colleagues so that based on this data I could do research work, it would be ideal for the software to help me with that.

Excellent Patient Portal

Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter.

Pros

The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments.

Cons

There is not really anything we do not like about it. It is something that takes time to set up, but overall works great.

Best choice we made when switching from paper charts to electronic health record

Our overall experience with Nextech Intellechart Pro and Nextech Cloud PM has been very positive. Having seen the competitors in our field, we have not regretted our choice one day.

Pros

The software is always evolving and improving to lessen the burden on the doctors and staff.

Cons

When updates are made sometimes it causes other issues in the software that weren't there before the update. That being said they do try and address those issues promptly.

Nextech

Initial costs were managed with a no interest loan for three years and reduction in introductory costs. However, the details were so complicated and confusing for first time users of EHS that the unreasonable annual maintenance fees were obscured as we made our decision between Nextech and other systems. The sales person also did not emphasize these annual fees - he only emphasized the 3 years without interest and the lower introductory cost. We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not. In addition, should we not pay the annual $15,000 fee and need tech support or maintenance the next year, we are obligated to pay the $15,000 from the previous year in addition to the $15,000 for the current year. Last year, we needed no support and the upgrades did not affect us. Thus far this year, we have not needed maintenance or upgrades and so we are researching other EHS systems that have fees for support, upgrades and maintenance on an a la cart basis as needed. If we are not able to negotiate a reasonable relationship with NEXTECH regarding these fees, we will either convert to a new system and effectively lose more than $65,000 in software expenses or convert back to paper and take the penalty cuts until we retire. Fees for services are being constantly reduced and expenses are constantly rising, therefore, as a solo independent practice, we simply cannot afford to budget $15,000 for something we may not or do not need.

Pros

As any other EHS product, it eliminates the paper requirements and increases the legibility and service details documentation.

Cons

Entirely too expensive in ALL regards - $1200 licensing fees to even use the product on equipment we also had to purchase to run the software in addition to #15,000 annual maintenance fee and fees per doctor, etc.

The ONLY EMR & PM

Pros

so easy to learn, and implement every day, in all aspect. Been using this for over 20 years, and love the newest upgrades and products. My favorite was the iPad integration. SERVICE is 10 stars, always available to assist. Love that you get your own representative on your account. You know who to ask for, and they deliver.

Cons

not any to think of, when we added the EMR/iPad - honesty it was the only downspot - although support was there all the way.