About NovaPACS

NovaPACS is a cloud-based PACS solution, which helps radiologists visualize, evaluate and compare images through hanging protocols, built-in mammography, 3D, 4D, and several other capabilities.

The workstation offers a centralized view of MRI, X-Ray, ultrasound and PET studies. It includes a digital image enhancement feature, which assists with local contrast enhancement, cubic spine interpolation, denoising and auto histogram equalization. NovaPACS offers automated cine, check out, review, segmentation and image sizing. Its NovaPRO module allows physicians to visualize cases from various locations simultaneously. Additionally, it lets administrators use a personalized console to set up workstations according to requirements.

Pricing is available on req...


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33 Reviews of NovaPACS

Average User Ratings

Overall

4.12 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(12)

12

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

May 2021

james from Watts Healthcare Corporation

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Happy NovaPACS User

We have solved our problem with image storage and access. Customer service and tech support are excellent. They are timely in their response to technical issues.

Pros

Image management, Patient portal, Diagnostic tools, Support is great.

Cons

Additional cost for add-ons. at the time of purchase, there was no mobile access

Reasons for Choosing NovaPACS

The sales team is great and it was the right choice for our organization.

Response from Novarad

Replied May 2021

Thanks for taking the time to write a review. We're glad you're having a great experience! We've got a lot of mobile capabilities these days, so I'll make sure your sales person touches base with you. Thanks again for your support!

May 2021

Todd from Nevada Rural Hospital Partners

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

NRHP

Support is top notch

Pros

Integration into existing PACS solutions, we utilize this software as a multi tenant archive to onsite PACS.

Cons

Separate PACS/RIS modules not tightly integrated

Reasons for Switching to NovaPACS

Functionality and ability to run in a VM environment

Response from Novarad

Replied May 2021

Thanks so much for taking the time to leave a review for NovaPACS! We're glad you're having a great experience! Please know that even tighter integration between NovaPACS and Nova RIS is on our roadmap. Watch for updates in our monthly customer newsletter. Please let us know if there's anything we can do to be of further assistance!

May 2021

David from California Medical Imaging

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

May 2021

consistently disappointing

Meh.

Pros

Easy enough to use. Overall less costly than most PACs systems.

Cons

PACs / RIS updates come with more downgrades with each update. Novarad doesn't seem to test or collaborate with anyone outside of Dr Gibbys center. Novarad as a company is worrying about too many things outside of their main product ie 3d goggles, xray panels, qr code readers. The pacs is subpar. The ris is generations behind everyone else at this point, all while costs increase and our reimbursement decreases. This company doesn't listen to feedback so why I am writing a review I don't know. Also, we can't accurately track data. Looking forward to implementing a new pacs/ris by 2022.

Response from Novarad

Replied May 2021

Thanks for taking the time to share your feedback! It really is important to us and I will be having our Director of Product and VP of customer success reach out to you ASAP.

May 2021

Philip from Premier Medical

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Has come a long way

Novapacs has come a long way. While I think they have a ways to go before I could give them a perfect score they are definitely on track to that. Amazing improvement. They have really turned things around and should be proud of their hard work. I have gone from calling support daily to not being able to remember the last time I spoke to my support team. The support engineers are terrific. Definite improvement and I sincerely hope they know that their work is appreciated

Pros

Look, layouts, previously observed functionality The support engineers are great!!

Cons

In the beginning the service / connectivity was not reliable. Communication about system wide issues was non existent, explanations were non existent, obvious lack of input from people with clinical experience / obviously only spoke to the doctors and not the technologists

Reasons for Choosing NovaPACS

Recommended by a local colleague

Reasons for Switching to NovaPACS

More features

Response from Novarad

Replied May 2021

Thanks for the great feedback, Phil! We're glad you're seeing the improvements and appreciate your business! Please do not hesitate to reach out if you need anything!

May 2021

John from Jackson Hospital

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Better than ImageLink PACS system

Overall, I'm happy with the system as a PACS Admin( I have only used one other system), but I'm constantly reminded by the radiologists that it's not as good as other systems they've used.

Pros

As a PACS admin, I'm able to do more of my own corrections than our previous PACS system.

Cons

The number one complaint, of the 8 radiologists that have used our NovaPACS system is that they can't seem to get the hanging protocols they way they want them; even after having the applications specialist onsite multiple times. The CD images are burned in a format that isn't compatible with a lot of other PACS systems and I get to hear those complaints regularly from other facilities.

Reasons for Choosing NovaPACS

I'm assuming the lower price, but that decision was made by our administration(CEO, CFO).

Reasons for Switching to NovaPACS

The contracted radiologists were very unhappy with ImageLink PACS and demanded we find a different system.

Response from Novarad

Replied May 2021

Hi John and thanks for giving us this great feedback. Someone from our customer success team will be reaching out to you (if they haven't already) to see what we can do about fixing that #1 complaint! WE appreciate you taking the time to share your feedback!