NovaPACS

RATING:

4.33

(52)

About NovaPACS

NovaPACS is a cloud-based PACS solution, which helps radiologists visualize, evaluate and compare images through hanging protocols, built-in mammography, 3D, 4D, and several other capabilities. The workstation offers a centralized view of MRI, X-Ray, ultrasound and PET studies. It includes a digital image enhancement feature, which assists with local contrast enhancement, cubic spine interpolation, denoising and auto histogram equalization. NovaPACS offers automated cine, check out, review, segmentation and image sizing. Its NovaPRO module allows physicians to visualize cases from various locations simultaneously. Additionally, it lets administrators use a personalized console to set up workstations according to requirements. Pricing is available on request and supp...

NovaPACS Pricing

Like our solutions, Novarad’s pricing and financing options are easily customized to meet your needs. Customers are typically charged per study, monthly or annually based on their estimated usage, number of modalities, etc. Please talk to a Novarad Sales Representative for more information.

Free trial: 

Not Available

Free version: 

Not Available

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NovaPACS Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for NovaPACS

1 - 5 of 52 Reviews

Patrick

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Acadian

Not having wall motion on nuclear cardiac stress testOur hospital has been using this software for a long time. It is very user-friendly.

PROS

Very user friendly and good tech support

CONS

Not having wall motion on nuclear cardiac stress test

Reason for choosing NovaPACS

Easy to use great support. Middle of the road cost

Vendor Response

Patrick, thank you for the great review. We are very glad to hear that your facility has had a great experience with NovaPACS. We will send your notes along to our team. We are constantly striving to improve NovaPACS. Thank you for choosing Novarad.

Replied January 2023

Philip

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Has come a long way

Novapacs has come a long way. While I think they have a ways to go before I could give them a perfect score they are definitely on track to that. Amazing improvement. They have really turned things around and should be proud of their hard work. I have gone from calling support daily to not being able to remember the last time I spoke to my support team. The support engineers are terrific. Definite improvement and I sincerely hope they know that their work is appreciated

PROS

Look, layouts, previously observed functionality The support engineers are great!!

CONS

In the beginning the service / connectivity was not reliable. Communication about system wide issues was non existent, explanations were non existent, obvious lack of input from people with clinical experience / obviously only spoke to the doctors and not the technologists

Reason for choosing NovaPACS

Recommended by a local colleague

Reasons for switching to NovaPACS

More features

Vendor Response

Thanks for the great feedback, Phil! We're glad you're seeing the improvements and appreciate your business! Please do not hesitate to reach out if you need anything!

Replied May 2021

Jen

Hospital & Health Care, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed May 2021

Buyers remorse.....

PROS

Not much good to say.... I guess easy to verify a study as complete IF everything is correct.

CONS

Double the work to correct files. Have to fix on the back end and front end. Don’t understand why when an issue is resolved it doesn’t fix it on both ends. They want providers to use the light version but missing so many tools for providers. System is slow. Some images stack others don’t. Doesn’t pull priors for comparison correctly all the time.

Reason for choosing NovaPACS

I was forced to pick mainly from lesser price tag and Nova maintains they system versus our IT dept

Vendor Response

Hi Jen. Thanks for the feedback. I will be passing your info along to our VP of customer success and your sales rep so we can see what we can do ASAP to get you back on track. Your feedback is important and we take it seriously because in order for us to be successful, you have to be successful! We'll be in touch soon.

Replied May 2021

Karen

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Nova Pacs -- a Reliable Imaging Solution

Nova Pacs has met all our needs for image storage and viewing. We are not a hospital or large clinic but we are a large private practice of 25 providers that offers many modalities to our patients. We perform CT, Mammography, General Xray, Bone Densitomerty, 2 D echo , Vascular Doppler, and General Ultrasound.Images are always available to take care of our patients, and the ability to use Nova Web has allowed our physicians to go over images with patients in their exam room.

PROS

Nova Pacs is a user friendly solution for storage of imaging and reports. The Pacs has many viewer options that can be tailored to a specific user. Retrieval of images is fast and the display is very adequate. User tools such as zoom and changing contrast and density of the image enhance viewing images. We used Nova Pacs for 10 years and then added CT imaging to our storage system. The transition was made seamlessly. Support is wonderful and resolves most issues in a timely manner

CONS

We currently use TSP to view our mammography studies. This can be cumbersome at times. Pulling up tomographic images is slow and sometimes freezes the system. All other studies including CT come up effortlessly.

Vendor Response

Thank you for the amazing review, Karen. We are so glad that your facility has had such a positive experience with NovaPACS. Thank you for choosing Novarad!!

Replied January 2023

John

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Better than ImageLink PACS system

Overall, I'm happy with the system as a PACS Admin( I have only used one other system), but I'm constantly reminded by the radiologists that it's not as good as other systems they've used.

PROS

As a PACS admin, I'm able to do more of my own corrections than our previous PACS system.

CONS

The number one complaint, of the 8 radiologists that have used our NovaPACS system is that they can't seem to get the hanging protocols they way they want them; even after having the applications specialist onsite multiple times. The CD images are burned in a format that isn't compatible with a lot of other PACS systems and I get to hear those complaints regularly from other facilities.

Reason for choosing NovaPACS

I'm assuming the lower price, but that decision was made by our administration(CEO, CFO).

Reasons for switching to NovaPACS

The contracted radiologists were very unhappy with ImageLink PACS and demanded we find a different system.

Vendor Response

Hi John and thanks for giving us this great feedback. Someone from our customer success team will be reaching out to you (if they haven't already) to see what we can do about fixing that #1 complaint! WE appreciate you taking the time to share your feedback!

Replied May 2021

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