About OpenClinica

OpenClinica is a clinical data management and electronic data capture solution designed to help medical institutions capture electronic data and streamline clinical trials using electronic case report forms (eCRFs) and a drag-and-drop interface. For patient-reported outcomes, patients can respond to forms and surveys on any device of their choosing. Physicians can collect patients' information using responsive mobile forms and share operational reports with team members.

Organizations can create multiple treatment groups, label drug kits with randomization codes, and sort trial lists based on age, sex, test site or electronic case report forms (eCRF). Using OpenClinica, professionals can view operational data in the form of bar charts, graphs o...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

17 Reviews of OpenClinica

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

October 2020

Andrew from Owlstone Medical

Verified Reviewer

Company Size: 51-200 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Powerful form designs that compete with products ten times the price.

Pros

Having worked with OpenClinica and other EDC systems for several years, OpenClinica puts all the others to shame when it comes to customer service; their team bends over backward to help train, explain and fix. The software is continually improving based on user feedback. The forms are very powerful and have almost every feature you might need: conditional display, modern responsive interface, touch friendly, lots of question types, conditional requirement, programmable notes to users. The new version (OC4) is considerably easier to develop than OC3: no coding required, if you can write Excel functions then you can use even the moved advanced features. SDTM compatible examples of the most common OpenClinica eCRFs are readily available. It's much cheaper than alternatives and has some features that I have only seen on the most high end products: question libraries, one-click deployment, advanced user inputs (eg drawings, VAS), localisation features, customisable ID generation etc.

Cons

The older version (OC3) requires coding experience to make the nost of it. I recommend avoiding OC3 and using OC4 instead.

Reasons for Switching to OpenClinica

OpenClinica was much easier to use maintain and change that bespoke software.

Response from OpenClinica

Replied October 2020

Thank you for your review Andrew. It's great to hear from a seasoned data manager. We appreciate your acknowledgment of our team's diligent work toward greater usability and capability.

November 2020

Ranjan from Design Science Consulting

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

November 2020

Moving in the right direction

Overall switching to OpenClinica has brought numerous benefits to our data collection methods. The learning curve for some employees has been steep, however, a few months in I can claim that it was worth the effort. I look forward to whatever new features/updates OpenClinica team has planned in the future.

Pros

OpenClinica offers a wide array of features for electronic data collection. Specifically the customizability of the forms and events when designing a survey has benefitted us immensely. Additionally, the OpenClinica team members work hard to both understand what their users need and proactively update the software with new features.

Cons

Sometimes there are minor delays on some customer support requests.

Reasons for Choosing OpenClinica

We were impressed with features that OpenClinica had and that they were planning to roll out. Our quality folks were also very happy with steps taken by OpenClinica to maintain a high standard of quality.

Reasons for Switching to OpenClinica

Old software with limited features and an outdated UI. No GDPR compliance. Newer version was priced extremely high.

Response from OpenClinica

Replied November 2020

Thank you for your review and candor Ranjan. We remain steadfast in our mission and passion to reduce complexity while maintaining powerful capabilities.

February 2017

Paul from VUmc

Industry: Medical Practice

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

February 2017

Difficult to use for doctors (maybe easy for programmers)

This program is a difficult program, which I tried to use for my clinical trial. Building the case report form took ages, and a lot of frustration. Furthermore, using the CRF is not intuitive at all. I am quite disappointed.

Pros

nothing

Cons

the lack of ease of use

October 2017

Catherine from Sera Prognostics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

I used OpenClinica for ~3 years and found it a flexible and reliable system.

Pros

The study build is straightforward, validation/derivation procedures were a breeze to create, and data extractions easy to set up and quickly provide to my statistician. Mid-study updates/amendments were a simple process and the audit trail versioning was excellent and easy to track. There is a learning curve for the novice data manager when building CRFs. But after the first few CRFs build from scratch, it became very easy. Also the training program I took was very good (1 week face-to face-class). I was comfortable building studies on my own within a couple of weeks of taking the class. The online user community was extremely helpful and a great resource. As I was the only DM for some time, the site/user administration was easy to manage. As I performed all end user training, most CRAs & CRCs were pleased with the system's ease of use for the end user. I built ~13 production studies and these functioned well as traditional EDC as well as in-house double DE databases. I found the query email function was a very helpful tool. Customer support (using Enterprise Edition) was second to none. My questions were usually addressed within a few hours after submitting the ticket. Any unexpected issues were addressed and usually corrected that same day.

Cons

The data load process was a bit challenging. I would recommend an easier method for non-programmers to perform this task. For complex types of reports, additional tools are needed as the included extracts can be a bit cumbersome to join (depending on the report) however I was able to utilize Excel for the majority of the reporting tasks I performed.

December 2016

L from Data Manager

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2016

Good Research Study Database

Pros: Automated audit log tracking, structured subject matrix for visits for visualization of longitudinal follow-up, capability to link subject co-enrolled in two different studies, exportable datasets, Some metadata / information about study protocol incorporated into the database for documentation (helpful for new employees in future), Built in discrepancy tracking which can be linked to a specific variable Cons: Rigid user roles/privileges, Import of data into system can be challenging because of structure, Need IT background for initial setup/installation if you are setting up on own server and not using the cloud Wishlist for future improvements: Easier, built-in import mechanism of data into existing projects, Make cohort groups usable within system, Build in more scheduling features and functionality (for example, printable list of subjects expected to arrive on a particular day according to scheduled visit dates) or create reasonably priced product for this aspect which can be used as add-on, Make user roles more flexible/al a carte, Allow aliases for user roles as user role titles do not match structure of every organization In my experience, many are hesitant to adopt an open source product because they may have concerns about security, reliability or functionality. After using for around 3 years and for hundreds of participants, I have found this to be a very high-quality database and certainly worth considering for small academic research organizations.

Pros

Automated variable level audit log/change tracking

Cons

Difficult to import lists/data