OpenEMR is a cloud-based solution providing electronic medical records (EMR), medical billing and patient scheduling. 

The EMR functionality offers customizable forms, patient reports based on demographics, notetaking capabilities and digital document management. Voice recognition capability is available for practices using a Windows operating system.

OpenEMR's billing capabilities support both electronic medical billing and traditional paper claims and offer a claim management interface.

The software's scheduling system helps users find available appointment times, sort appointments into different categories, track repeating appointments and manage appointment restrictions based on their type.

All calendar functions are also available on OpenEMR's mobile app, enabling physicians and office staff to keep track of appointments from anywhere on their smartphone.

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



12 Reviews of OpenEMR

Overall rating

3.5 / 5 stars

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Rodney from Practice

Specialty:  Surgery

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Fully functional open-source EMR

Pros

Many people commented that the PROs is that it is free. I agree but only second to the fact that it is very customizable beyond most EMRs on the market. Some knowledge of set up and maintenance is necessary but I find our customer service rep and his crew to be very responsive and knowledgeable.

Cons

Only real con is the need for either knowledge or IT support. As mentioned above, working with a team of openEMR experts makes this part much easier.

Kevin from UCLA

Specialty:  Hospital

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

OpenEMR

Pros

The concept of an open source electronic health records brings a world of opportunities to this company and if they continue executing they may able to chip away at the available market share.

Cons

this product could use a considerable investment in cybersecurity and has considerable competition from other cloud providers such as athenahealth.

Jake from USBChiro

Specialty:  Chiropractic

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

You need patience and computing skills

Overall, it can do a lot and has a high amount customization potential. It's in the best price range. It takes a lot of time and know-how to get it to work... in the end it just wasn't for me.

Pros

Well the biggest pro is it's free, which is why spent extra nights and weekends trying to set it up and make it work. It is very vast and has the potential to do just about anything.

Cons

It is geared more towards a standard medical model and not alternative options. Customer support isn't that great but you can pay for a better one. I felt as if I needed an IT/computer background in order understand and get the most out of it. I was using the latest which I think was a downgrade from an older version a colleague of mine has.

Crissa from RMG

Specialty:  Family medicine

Number of employees:  2-10 employees

Ease-of-use

Functionality

June 2017

EMR Review

Pros

The program is easy to use and navigate. Check in of patients is quick and easy to do. Easy to document notes.

Cons

There are some issues when trying to verify insurance which can delay a patient's check in. Overall, easily resolved.

Nicole from Regenerative Medical Group

Specialty:  Family medicine

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Great system, it's a keeper

Overall a great system, with great reps!

Pros

You can verify insurance through the system. Easy to navigate. Good representatives when help is needed.

Cons

Sometimes we are not able to verify insurances or the system goes completely down. Has several unnecessary categories on patient demographics.

David from David R. Hantke, M.D., Inc.

Specialty:  Otolaryngology (ENT)

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

June 2017

Excellent product. Should have done this years ago.

I like to be self-sufficient. I have used OpenEMR for over two years and find that it suits my needs perfectly. That having been said, I am a specialist and have had to develop many of my own forms and other customizations before the product was directly useful to me. I have tended to view that more as a hobby than an impediment but for those who are not so inclined it appears that there are vendors about who would be happy to do this work for you, presumably for a price. Alternatively, the help forums are active and helpful, although one must know how to define and ask the question before the answer will be of benefit.

Pros

The price is wonderful! The product works, although not necessarily right out of the box if you have special needs. Flexibility is great. Freedom from support costs is gratifying (although it does require one to become proficient to the desired level if you wish to avoid all support costs). Fancy equipment not required. Works on multiple platforms.

Cons

There is a learning curve, especially if customizations are in order. My suspicion is that this would be relatively quick for primary care practices. Specialists might require additional customization that will either need to be done in-house or contracted out. This is not as much a con as simply a fact. I'd much rather have an open source product that I can customize myself than a proprietary one-size-fits-all product for which I can't access the code and have to keep running back to the mother company every time I want to make a minor (or major) change.

Seth from Regenerative Medical Group

Specialty:  Family medicine

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Great Cloud Based System with Great Support Staff

Pros

Great product and easy to use. Cloud based. Loved the support staff. Enjoyed the customization. Enjoyed the billing team.

Sergey from SCS

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

OpenEMR Best Features.

C Open EMR have experience for more than 1.5 years. This EMR was very simple, fade understandable The main advantages: - Set up new and existing patients with demographics - Scheduling calendar - Bill patients - Make notes - Upload charts and x-rays - Keep track of conditions and prescriptions - Work with multiple doctors - Work with multiple facilities - Demographics - Insurance tracking - E-prescribing and much more! Best Features: - Details EMR Data: Demographics, Clinical - eRx - Code Diagonjstics: ICD9, ICD10 - Details Reports - Billing - Import/Export: CCD/CCR - Compliant HIPPA - ONC Sertification

Pros

Simplicity. Convenience. Openness. The calendar.

Cons

Open Source. Calendar Appointemts. Vitals.

Nicole from RMG

Specialty:  Family medicine

Ease-of-use

Customer support

Functionality

May 2016

Slow and Unorganized

Pros

It is easy to navigate and that's about the only good thing about it

Cons

Super slow and it doesn't check insurance eligibility

Robert from RMG

Specialty:  Billing services

Ease-of-use

Customer support

Functionality

May 2016

A little difficult to use from a medication stand point.

Pros

someone usually available to talk with about issues

Cons

Not user friendly. Doesn't flow well and needs better medication record

Carole from Regenerative Medical Group

Specialty:  General practitioner

Ease-of-use

Customer support

Functionality

May 2016

The Good and the Bad

Pros

Software's strength is in the medical record. Medical records are detailed and organized.

Cons

Vendor is weak in account management, such as insurance follow up, posting payments and adjustments to correct dates of service. Not much reviewing and reporting outliers such as underpaymentsand producing Receivables aging reports,

Seth from Regenerative Medical Group

Specialty:  Family medicine

Ease-of-use

Functionality

May 2016

Decent product

Pros

Charting and customer support. Able to tailor templates to needs.

Cons

A/R assistance, timeliness of postings, timeliness of submitting claims.


Displaying 1 - 12 of 12 reviews