PatientClick Suite software


7 reviews(3.5/5)
7 reviews(3.5/5)

PatientClick is a cloud-based medical suite that offers users solutions that help them manage both patient care and administrative workflows. The solutions include electronic health record (EHR), ePrescription, practice management, telemedicine and behavioral health EHR.

PatientClick can be tailored to suit multiple practice specialties of varying sizes that include cardiology, family medicine, oncology, pediatrics and more. PatientClick's Encounter Notes let physicians create custom notes while offering a one-click replication of patient's last visit notes and prescription information. The solution's ePrescription module features automatic drug and allergy interaction checks.

PatientClick also gives physicians access to a lab integration module, document and image management, standard transcription/dictation and medical billing. Patients are provided with a patient portal, which can be used to schedule appointments or request a prescription refill.

PatienClick offers services on a monthly subscription basis that includes support via phone, email and other online resources.

 

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

7 Reviews of PatientClick Suite

Showing 1 - 7 of 7

Start your review of PatientClick Suite

Click to start
  • Donnalee from Success Insite

    Specialty: Mental & behavioral health

    Number of employees: 11-50 employees

    July 2018

    Help for the hurdles of electronic records!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Patient Click model and staff are direct and on point. We primarily dealt with the dedicated team who drilled down until they got to the real cause of our difficulty and then walked us through to a solution. We are individuals who are comfortable with basic operations but we learn something more expedient every day.

    Pros

    The administrative data that can be gathered without hopping from screen or report to screen or report. The quickness and responsiveness of the support staff. They are always helpful and never seemed impatient. Even if there were other persons needing help, they always made our staff feel what we were asking was important.

    Cons

    I would prefer a hard copy of how to use the software. The training was excellent but I still needed to refresh my self as I mined the information I wanted as a semi-literate computer user.

    This review was submitted organically. No incentive was offered
    Review Source
  • Michelle from Hospital

    Specialty: Psychiatry

    Number of employees: 11-50 employees

    July 2018

    Overall Experience has been positive

    Ease-of-use
    Functionality
    Quality
    Support

    Customer service has been great! The PatientClick team has worked with the facility to make necessary software changes, when feasible.

    Pros

    Reminder System is a great tool and is working well for the facility.
    Telehealth is also working well for the facility.

    Cons

    Reporting - There are some challenges with the reporting system. We are continuing with work though these challenges with PatientClick.

    This review was submitted organically. No incentive was offered
    Review Source
  • kristie from The Counseling Center at TTUHSC

    Specialty: Mental & behavioral health

    Number of employees: 1,001-5,000 employees

    July 2018

    This software is affordable and easy to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I appreciate the flexibility and adaptability of the program and the company. They are usually able to help with any request I have.

    Cons

    No major complaints. Minor complaints: the cost of text messages being a separate charge and it would be nice to put in available slots for each therapist instead of available time periods.

    This review was submitted organically. No incentive was offered
    Review Source
  • Jahnavi from Geriatric Psychiatry Consultants,llc

    Specialty: Psychiatry

    Number of employees: 1 employee

    June 2018

    Most user friendly with awesome 24/7 one to one support immediately

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would not switch to any other EHR- using it since 2013! Tech support is of the highest quality with extremely polite and professional team who are ready to help you right away and are always available on phone!

    Pros

    Very user friendly, customised to my work flow, best tech support and comprehensive EHR, any additions required are accomodated promptly if feasible

    Cons

    Mobile app still needs further work to use at rounds.
    MIPS reporting - audit logs not yet available

    This review was submitted organically. No incentive was offered
    Review Source
  • Mary from Angelo Dialysis

    Specialty: Internal medicine

    Number of employees: 11-50 employees

    April 2018

    Speed is slow and techinical support is doesnt provide much support.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Due to this company being out of state Patient Click Technical Support team should designate for each state to learn rulings and regs throughout Medicare and Medicaid and all other insurances. Not knowing your clients billing and coding regulations will bring your company down. Your office will also need to get to know the UB04 REGULATIONS.

    Pros

    The product is easy to click on, the scheduler is easy enough once it comes up. Patient click has much to fix

    Cons

    The system is not friendly to those whom use it. The reports are not easily to be printed up or used at all. Technical Support never really finds the problem until you have to harp on them and print screens to show problem. The first comment from the Technical Support is for them to blame their clients, clients internet or the errors of human.

    This review was submitted organically. No incentive was offered
    Review Source
  • neil from KHC

    Specialty: Nephrology

    Number of employees: 2-10 employees

    December 2016

    Most customizable EMR ever in the market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent customer support to customize your own notes,charts and procedure listing way before initiation.

    Pros

    Also one click and one page review of our meaningful use and CQM pertaining to our speciality.
    Added feature, probably the only one ever ,to come up with lab and radiology and path reports to reflect patients next clinic appointment which makes physicians review a breeze and optimizes timely intervention.

  • Serenity from khc

    Specialty: Nephrology

    September 2016

    Experience with this product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Technicians were always pleasant and willing to help customize

    Cons

    The software is really slow and takes to long to load pages.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 686-5616