Ultracharts is a practice management software from American Medical Software that contains features needed to manage operations of solo practices with a single workstation and the enterprise-level clinics with multiple sites and specialties.

The integrated Practice Management system is comprised of a certified EMR with e-prescribing, billing, financial management, appointment scheduling, and patient portal. Each of these modules can be purchased separately or together, allowing practices to build a solution that meets their unique needs.

The electronic medical records module offers a vast library of customizable templates to help improve documentation speed and accuracy while also reducing costs and improving patient care. The EMR module reduces scanning by providing laboratory integration and digital image management. The appointment-scheduling module includes open encounter tracking throughout the practice for streamlined office workflow, and batch and real time eligibility verification. The billing and financial management module provides the tools necessary for speedy claim filing/tracking, practice analysis, revenue reporting, and is ICD-10 ready with ICD-9 to ICD-10 transitioning features.



10 Reviews of Ultra Charts

Overall rating

5.0 / 5 stars

Showing 1 - 10 of 10 reviews

November 2018

Robert from Self Employed

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Once software was installed and we had our initial training, I never had to call support again.

What a great software product

Pros

Easy to use and easy learning curve. Enjoyed heading up the training department in our company because of the easy learning curve.

Cons

The only possible thing I can even think to say is a con about the program is at times it seems to bog down when there are multiple users on.

January 2017

George from Lexington medical associates

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2017

Update on previous review

I want to update my review which was admittedly written during a very stressful morning. After a long discussion with AMS my gripes were addressed. To give credit where credit is due - the software gets the job done for sure. My biller likes it very much and it is easy to learn. I am more than happy to endorse AMS and can even be reached if necessary. Lexington Medical Associates, NYC, NY.

December 2016

Koutaiba from Concordia

Company Size: 201-500 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Amazing product

Honestly with its inventory control system you can't go wrong with this product.

Pros

Inventory control advantages

Cons

Learning curve

August 2015

Tara from Ahmad & Rana Pediatrics Ltd

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

AMS is a great EMR software and their staff is very friendly!

I have been using AMS in our pediatric private group practice for almost 4 years now. AMS is a great EMR, it is pediatric friendly which is very hard to find in an EMR. The templates are customizable which was a great plus for our practice needs. AMS has everything we need from scheduling to the EMR to the billing and practice management system. The IT help is great, the people who answer the phones are very friendly and personable which makes dealing with issues fairly easy. As with any EMR we have had issues; however, AMS is always willing to listen and do what they can to fix any problems we might run across. I have sucessfully attested and received payment for Meaningful Use for the past 3 years using this software. We love it and would highly recommend it to anyone searching for EMR software.

August 2015

Jamie from HIH, Inc Medical Billing Service

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

The best software you can buy

AMS is hands down the best software you can buy. We love the reports that it gives us. AMS allows you to see your practice at all angles and the billing module one of the best in industry. As a billing agency we have worked with many softwares. We have had many of our practices switch to AMS and they increased their revenue by being able to better manage their receivables. If you have a question, the customer service support is phenomenal. You never have to worry when you call as you know AMS will work to answer your questions. I can not say enough good things about them!

August 2015

Debra from heartland pediatrics

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

We have been using this software since 2009.

The software is easy to use and the support from AMS is great.

August 2015

Suzette from Heartland Pediatrics

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

excellent customer service, easy to learn and use

Moving from a previous software that was not very friendly with no support, over to AMS, was like night and day. Easy to use and the customer service, or tech support is friendly and very helpful. AMS MEDICAL MANAGMENT SYSTEM (BILLING MODULE) has made my life a whole lot easier.

February 2015

Beth from Private Events


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2015

Down-sizing Office Hours While Optimizing Patient Interaction

Pros

This type of software system was merely brought into the play for a Physician on our Board of Directors who is gradually getting ready to retire from active practice. Trying to properly communicate and execute his administrative duties in rural Virginia from his diverse travel agenda--for both leisure and Board of Director engagements was distracting on all fronts. Our IT team took the initiative to recommend this software after we had to rearrange Board Meeting Agendas again due to his need to trouble shoot missed appointments and needed prescriptions. Our Chief Information Officer took the lead and directly focused on the e-prescribing. It has been a good eight months now and only minor glitches. Going paperless is a hinderance and naturally causes anxiety for certain mindsets. Seeing and utilizing active patient portals on the other hand, sold him on keeping the system mainstream as he finds suitable recommendations for his remaining patients. Now that his secretary has inputted all billing maters into the system she can now seamlessly work from home. As time draws to an end, billing will not be a mystery left for collections to figure out. All outstanding matters are clear. The secretary has also started to take advantage of the integrate office work flow scheduler and has dedicated her open time to the administrative needs of a new doctor.

Cons

The main complaint back to us was the cut off only 5 computers under the small business plan. Now that the founding doctor is going into full retirement but will be still acting as a mentorship or emergency needed basis, the office has a need to included 7 full-time PCs. The other draw back issue was desire for using in a iOS device for with a current imaging system. Unfortunately, the two cannot run on the same device.

April 2014

Fotina from William l. Shisko, DO,Pc.


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2014

Easy and effective

Pros

I like their accessibility and knowledge of their product. They are very helpful if you're having a problem making calls and getting answers to your situation.

Cons

The only problem is the wait time on answering phones. However, it's worth it, because they spend the time to fix your problem when it's your turn.

March 2014

Jamie from HIH, INC Medical Billing Service


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2014

AMS: Amazing Practice Management Software

Pros

AMS has amazing customer service. Not only is their product great, but the support they provide us is outstanding. They are always available to walk us through something in the system or troubleshoot an issue. We love the reports that can be created.

Cons

Some of our providers feel that the e-scribe module is down frequently. It would also be extremely helpful to be able to track RVU and WRVUs in the system.