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Practice Fusion vs RXNT
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.3 / 5
Value for Money
3.8 / 5
4.2 / 5
Customer Support
3.3 / 5
4.2 / 5
Functionality
3.5 / 5
4.2 / 5
Last Review Written
February 22, 2025
March 11, 2025
Pros/Cons
Pros
- Cloud based and universally accessible, easy to use. Superb customer service, administrators are responsive to providers' requests.
- I love that it is easy to use, easy to adapt to, staff and students can quickly pick it up, and that it is free of charge. I like the ability to customize templates and dot phrases.
- Overall great system for the price. We chose to stay with them when it went from free to subscription because it was so user friendly and the cost affordable.
Cons
- I tried to cancel my subscription within 25 days of signing up with them and they said NO. They are dishonest and will hold you to this even if you are completely unhappy with their product.
- The mobile version is also really terrible, but very rarely used so not a big deal. I also HATE that they are not integrated with anyone other than Updox for a patient communication platform.
- Very inflexible and does not work with other pads making it useless in the workplace unless I purchase an IPAD.
Pros
- Great reports to keep your office on top of meaningful use. By far the best EHR company out there.
- But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
- I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications.
Cons
- I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day, nothing solved plus a nonsense explanation of why not.
- CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message.
- Inability to easily have common meds and their dosing conveniently able to be plugged in to a script.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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219 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
