So much easier than the previous system my company used.

It is easy to monitor accounts and sales records. Very easy as well on checking clients history.

I dont know if there is a way to print a clients history record without including the comments that only staff are suppose to see. Also, when patients asked for the print outs of their attendance is there a way where the amounts of per visits would not be included in the print outs?

Highly satisfied, specially with customer/tech support. They reply right away and that is just what we need.

This is the software that we use solely for our clinic. With that being said, we use PP 15 hours a day, 6 days a week kind of thing. I love it because you can customize, set things your clinic way and do limit access permissions for each users. price monthly varies on each package, depends on how many users. You can also use PP out of the clinic too. That is the best feature I like because I just sent the link to our Therapists and they can check their schedules at night for the next day. It works real time too.

PP has so much to offer, it is actually very good. I just wish that it can generate all the statistic reports that we need to measure therapists stats, clinic's different aspects and inventory stats. Another thing, I wish PP can blast marketing emails too in the same software, because right now they are just partnering with other marketing arms to do that.

I feel sorry for clinics that are still using a system like this. The newer cloud based software is so much better for clients and practitioners

It is cheap for a large number of practitioners

not cloud based so you cant access remotely and updates are difficult. Online booking, text reminders and charting are difficult compared to newer products such as Jane Software. support is very bad. They lock you out of your data if you fire them so be careful!

In general, I think Practice Perfect is a great platform. It has more tools than I use and seems customizable to a business' needs.

I am very pleased with how easy it is to make and update appointments. It is a simple process which can be easily learned and repeated each time.

The only thing I wish were better is the speed of transitioning into the screen for editing client's information. We use a web-based extension, which may compound the slowness problem, but it can take almost a minute sometimes to load the page. This contrasts greatly with the nearly instantaneous loading of other pages.

Having switched from another program where we write 100's of notes daily, this program definitely allows for faster report writing on the therapists end. You do not have to click 100 times to get boxes filled in and save/exit/click/save/exit/repeat where you do with some other programs. Most of the therapists are able to get a note complete in 5 minutes or less, and progress reports completed in 10 minutes or less. Where before it was taking us 10-15 just for daily note due to all the clicking. This program has made it so much easier on the therapists.

I do not like that on the schedule part you can not see what the note says in the little box with the clients name. You have to hover over the sticky note icon to see. It would be nice if you could easily view that note (even part of it) in the actual box.