Sessions Health

RATING:

5.0

(14)

About Sessions Health

Sessions Health is a cloud-based EHR designed specifically for mental health professionals. By combining control and flexibility with an intuitive interface at an affordable price, it's the perfect solution for practices of any size. Getting started is easy with a free 30-day trial, free data imports, live demos, and a library of onboarding support articles and videos. As a secure and HIPAA-compliant platform, Sessions Health offers a wide range of features to streamline your practice, including scheduling with online booking and 2-way calendar sync, integrated telehealth, electronic signatures for intake, custom forms and notes templates, automated billing with AutoPay, electronic claims submission through an integrated clearinghouse, and eligibility reports. Through ...

Sessions Health Pricing

Professional plan for $39/ month for initial practitioner and $29/ month for each additional practitioner. Includes unlimited clients and free supervisor, biller, and scheduler roles. 30-day free trial. No credit card required. Online Payments and AutoPay are powered by Stripe who charges 2.9% + $0.30 per successful transaction. Electronic Claims submissions are priced at $0.25 per claim with volume discounts. Freemium Plan for 3 or fewer clients.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Sessions Health Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Sessions Health

1 - 5 of 13 Reviews

User Profile

Tim

Verified reviewer

Mental Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Probably the best EHR I have used for mental health practices

It is awesome. I'm glad that I found this one after trying out a bunch of overpriced and overrated EHRs.

PROS

Super user-friendly interface, seamless integration of session feedback and appointment reminders, great customer support

CONS

Lack of customization on the client portal page

Reason for choosing Sessions Health

Pricing

Reasons for switching to Sessions Health

Same functionality with a much lower price

Vendor Response

We're glad you think our product is awesome! We will be allowing for more customization of the client portal. It is an area of focus for us in the upcoming months.

Replied June 2023

Erin

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Love it! Easy to use & LGBTQ+ friendly

Overall it's made my day-to-day work easier and saved me money. I recommend them to all my colleagues!

PROS

Pros: * very intuitive and easy to set up and use* LGBTQ+ friendly* amazing customer support* integrated task reminders

CONS

They're still building out some reporting features that could be handy, like graphing session feedback.

Reason for choosing Sessions Health

It was simpler, more intuitive, had the features I wanted, customer service was better, more cost-effective.

Reasons for switching to Sessions Health

I switched from SimplePractice because Sessions Health was more affordable and had features that I liked better.

Vendor Response

Wow, thank you for your review and choosing Sessions Health after considering many alternatives. We appreciate you recognizing the inclusiveness of our platform. We believe it's an important aspect for clinicians to be able to provide the best care in a respectful manner. We appreciate you!

Replied July 2023

Nicole

Mental Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Better Value for the Money

Overall, I am 100% satisfied. I came from another well known EHR system, and do not regret my decision. The transfer and integration process was seamless, and their customer service walked me through every step of the way. Anytime I’ve had a question, they have been incredibly quick to respond. The system meets all of my business needs with ease.

PROS

From the beginning, the customer service for Sessions Health was better than any previous EHR that I have used. They also promised to keep their product evolving and adding new features, which they have. They promised to keep their price point affordable for users, and have kept that as well. The user interface is not the most up-to-date, but also one of the easier experiences I have had. It is easy to customize note templates, and forms for electronic signature. The calendar is intuitive, and their mobile site works just as well as desktop. I also appreciate the constant save function, so as not to lose progress on notes if something goes wrong with the browser window.

CONS

I’m honestly hard-pressed to name any cons. The user interface, as stated above, is not as flashy as other EHR systems. However, it is much simpler and more intuitive than others I have used.

Reason for choosing Sessions Health

Ease-of-use, user interface and experience, and value.

Reasons for switching to Sessions Health

I made the switch because Simple Practice raised their prices and tier options without much notice, nor seeming care or concern, for their customer base. In addition, their customer service was virtually nonexistent.

Vendor Response

It matters to us that you've experienced us doing what we say we would. Fidelity is an important ethic for us and to know that you experienced that is wonderful news. Thanks for the review!

Replied June 2023

Jason

Mental Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

The Best EHR on the Market

I am thoroughly satisfied with Sessions Health. I left SimplePractice because they doubled my fees for the same features, but I'm glad they did, because I like Sessions so much better.

PROS

Sessions is the most user-friendly, visually appealing, and supported EHR I found after reviewing numerous other products. Whenever I have reached out to customer support, I have felt like I was their only client--that's the speed and level of attention I received. I offered two suggestions about how they could improve the user experience, and both suggestions were eventually adopted. Who does that? Sessions also allows inclusion of Zoom links in appointment reminders, an important detail that other services do not support.

CONS

The only area in which Sessions doesn't exceed other services is the library of assessments, questionnaires, and forms. I'm not a tool-heavy clinician, so this doesn't bother me, but for those who are, they might find the selection less than satisfying.

Reason for choosing Sessions Health

Better visual interface (especially the calendar), more overall features, two-way calendar sync, better support

Reasons for switching to Sessions Health

SimplePractice engaged in price gouging, more than doubling my fees for the same features with zero willingness to negotiate and hollow explanations for the abrupt change.

Vendor Response

Great to hear you've been treated with care and attention. That is our goal with customer service. We have added quite a number of assessments to our system forms and now we regularly have people commenting on how many we have!

Replied June 2023

Regina

Hospital & Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best business choice I made last year

When I started with Sessions Health, it was relatively unknown. I didn’t hear anyone talking about it. But I “took a chance” because of all the things I demoed, I liked this best. It’s been great. The only thing I can’t do right now that I want to is groups, and they’re adding that functionality.

PROS

Affordability, responsiveness of support, customization

CONS

No group therapy function…. Yet (it’s coming)

Reason for choosing Sessions Health

Affordability and customization

Reasons for switching to Sessions Health

SP raised the fee and lowered functionality.

Vendor Response

Thank you for the review and for taking a chance on us! We're happy to hear that you've had an excellent experience.

Replied June 2023