# TherapyCharts Software Reviews, Demo & Pricing - 2026 > Review of TherapyCharts Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/therapycharts-profile --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / TherapyCharts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # TherapyCharts 2026: Benefits, Features & Pricing Wondering if TherapyCharts is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview TherapyCharts 2.3 [(18)](https://www.softwareadvice.com/medical/therapycharts-profile/#reviews) Pricing Starting at $37.50 per month ### About TherapyCharts TherapyCharts is a web-based HIPAA-compliant electronic health records (EHR) platform that helps healthcare facilities manage treatment plans, progress notes, appointment schedules, documents and more. Key features of TherapyCharts include assessment recording, payment tracking, invoice printing and billing. Users can access notifications and reminders as well as maintain document archives according to requirements. Wondering if TherapyCharts is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## TherapyCharts User Interface ## Popular TherapyCharts Alternatives Main Product TherapyCharts 2.3 [(18)](https://www.softwareadvice.com/medical/therapycharts-profile/#reviews) Ratings Breakdown - 2.81Ease of use - 2.56Value for money - 1.75Customer support - 3.10Functionality Pricing Starting at $37.50 per month Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Valant EHR Suite](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/) 4.1 [(338)](https://www.softwareadvice.com/medical/valant-psychiatric-emr-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 3.97Value for money - 4.08Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [Zanda](https://www.softwareadvice.com/medical/power-diary-profile/) 4.6 [(204)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.57Customer support - 4.39Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price ## TherapyCharts Pricing and Plans Starting price: $37.50 per month Free Trial Free Version Student $37.50 flat rate, per month Plan includes: - 25 Appointments - 35 Active Patients - Access to Wiley Practice Planner Series Part-Time $55.00 per user, per month Plan includes: - 85 Active Patients - Access to Planner Series - Admin Control - Zero Cost for Non-Clinician Users Full Time $75.00 per user, per month Plan includes: - Admin Control - Full Access to Planner Series - Unlimited Active Patients - Unlimited Patient Appointments - Zero-Cost for Non-Clinician Users group Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TherapyCharts Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of TherapyCharts Appointment Scheduling Compliance Tracking Employee Management EMR/EHR For Psychiatrists Medication Management Practice Management Reminders Treatment Planning ## TherapyCharts User Reviews Overall Rating 2.3 Ratings Breakdown 5 17% 4 11% 3 11% 2 11% 1 50% Secondary Ratings Ease of Use 2.8 Value for money 2.6 Customer support 1.8 Functionality 3.1 Have you used TherapyCharts and would like to share your experience with others? VR Verified Reviewer Used weekly for less than 12 months Review source Reviewed April 2018 Excellent, is a wonderful and efficient medical health record and treatment planning. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like most is what offers a pleasant and economical way to manage my patient records, keep the day with best practices and keep up with insurance claim requirements. Cons: I like the least is that treatment planning by the specialist is often not successful, but it is pertinent to change some things and make adjustments. This function of adjusting to planning even from my perspective is not so clear. Read More WG Whitney G. Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed September 2017 Portable and professional EMR. 5 Ratings Breakdown 5 Ease of use 3 Value for money 2 Customer support 5 Functionality Pros: I LOVE that Wiley Planners are already included. The cloud is nice, as I work from a Mac. The system is user friendly. I like how clean and thorough the treatment plan and note is produced. Cons: Medicaid does not like this software, at least in my area. The CCA is not comprehensive enough. I do not like that the date that auto populates for the treatment plan is the day you create the treatment plan. should be defaulted to 6 months - 1 year out. Read More KN Kathy N. Used unspecified for unspecified Review source Reviewed May 2015 Great EHR Software. Deplorable Customer Support. 2 When one is considering something as important as an EHR to their business, customer service is a big deal. I communicated with TherapyCharts prior to giving them a test run but my calls and questions about integrating paperwork that is required for my clinic according to regulations went un-responded to. Against better judgment, I gave it a test run anyway. This was very disappointing because the software offerings and EHR setup are actually quite good and if I could have only gotten the necessary support needed to customize this to my particular needs, I would have happily stayed (and probably loved it too), but there is absolutely no ability to get technical support to work with you to integrate paperwork that may be required according to regulatory requirements depending on your offices needs. They do respond rather well through the help interface from within the software, but when your needs require more hands on attention than that, you are out of luck. I concur with the majority of the other reviews here. The customer service/technical support was virtually non-existent for me. Whoever developed the bones of the program really understands what therapists need, however whoever is in charge of the people portion of the company needs to pick things up quite a bit. Pros: Easy to use EHR Interface Easy to jump between tabs Wiley Treatment Planners are Great Progress Notes were easy to create Cons: No Customer Service or Technical Support I didn't like the Progress Note Format Not Customizable with uploaded documents (or if it has that capability, no one bothered to let me know about it even after repeated requests) The Calendar view selection tab seems awkwardly placed within the menu tab Ratings Breakdown 4 Ease of use 1 Customer support Vendor Response Thank you Ms. Nail for your commentary. We appreciate your positive feedback about the prompt responses to your questions through the customer service interface. Your comments about our technical support seem to be based in our decision to not bring in forms specific to your organization into the program. Unfortunately, all requests to customize cannot be accomodated. Our company works with a clinical advisory board, who as you pointed out " really understands what therapists need" and bring in the best of reccommendations from users. While we could not accomodate adding your forms into the program, the document tab would allow you to upload the completed assessments - I am sorry that this did not meet your needs. Replied May 2015 Read More LF Leah F. Used unspecified for unspecified Review source Reviewed December 2009 A good fit for mental health 5 This product is better than what I was using on my system and I like the fact that I get all the updates and tech support included in my subscription fee, The process of getting started was easy and the forms are mostly self explanatory. I have made use of their referral program with my friends. Ratings Breakdown 5 Ease of use 5 Customer support Pros: The system was easy to get started with and their support staff gave me plenty of help with my questions. I like the split note section and it works with my voice recognition software so I am actually dictating now (sometimes even in session!) Cons: Their billing won't be released until April, but even without invoicing I am still more caught up on paperwork than I have been in awhile. Vendor Response Leah, Thank you for your feedback. Concerning the April launch of our billing support system, you should know that this upgrade is free and will not interrupt your work flow. All TherapyCharts upgrades occur automatically; you wont need to install any new software. As a courtesy, we'll notify you when the billing features become active. Thanks again for your feedback, thanks for your continued support, and please continue to share with us your ideas on how we can serve you better in the future, Best Regards, The TherapyCharts team Replied December 2009 Read More VR Verified Reviewer Mental Health Care Self-Employed Used weekly for less than 6 months Review source Reviewed December 2018 Therapy Charts is an all inclusive EMR solution for therapists! 4 Therapy Charts is a convenient all inclusive EMR solution for a mental health professional. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Therapy Charts is an all-inclusive EMR solution for mental health therapists. It is HIPPA compliant to insure client privacy. The software includes progress note templates that help with time management. It also includes a voice recognition feature that helps cut down on note taking time so dictation is easy! Cons: I would like Therapy Charts to integrate a client payment solution. Read More MM Michelle M. Hospital & Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed July 2016 Bad customer service 3 Although the treatment plans were very valuable and thorough they were cumbersome. I would have appreciated the ability to have things carry over from session to session. The customer service was horrible and the user interface was difficult to work with. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: Thorough treatment plans Cons: Customer service Vendor Response We are sorry that you felt that you did not receive the customer service that you were expecting. Most users use our feedback mechanism to talk with our staff with great results. Had you submitted your question we could have directed you to the setting that allows a progress note to populate from the previous version which saves a lot of our users time in typing up their notes. Thank you for giving us the opportunity to work with you and for your forthright comments we will use them to improve! Replied July 2016 Read More RJ Ryan J. Used unspecified for unspecified Review source Reviewed January 2015 TERRIBLE CUSTOMER SERVICE 1 I chose Therapycharts for our company (outpatient counseling center), this software itself was decent. My experience with their customer service when we decided to go with another software was horrible. I received my monthly bill and then a few days later followed their procedure to cancel our subscription. About a week later I called in to confirm that my cancellation was received and asked if I could receive a partial refund for the monthly bill I paid a few days earlier. The man who answered the phone was very short and sounded very unhappy. He refused to let me speak to a supervisor, and when I demanded this he told me I must speak to the billing department where I was then transferred. I received a voice mailbox and left a message to please call me back. After days of waiting, and hearing nothing, I called again. I received the same man, with the same treatment and was told to leave a message again; which I did and never heard back. I called a third time and received what I believe to be the same individual, who seemed thoroughly annoyed with me at this point and told me the only thing I could do was speak to the billing department. He transferred me up where I left a bit more serious message; again with no response. I was finally forced and bullied into a position where I decided to let the paid bill go and just call it even. Then a couple weeks later my credit card was charged again (and strangely enough for 1/4 of the price that I usually paid). I am not even comfortable calling this company back at this point for my money, I am certain I will be greeted with nothing but annoyance and my issue will not be solved. I am 100% dissatisfied with this company and would not recommend them to anyone; simply based on the way I was treated. Ratings Breakdown 1 Customer support Read More AF Angela F. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed June 2020 If You May Cancel, Don't Sign Up - They Won't Let You & Lie 1 It's a joke! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There was nothing I liked about it - it was all a joke. And Customer Services - forget about it, they don't exist. Cons: Customer services is non existence - they don't do anything. Moss systems will let you delete clients you create to practice - not them. You got to call to get them deleted. They will not cancel if you try to cancel and will tell you different stories depending on who you talk to. It's been over a 1 week and I have still not received a refund, as well as any emails to verify cancelation. Read More VR Verified Reviewer Used monthly for more than 2 years Review source Reviewed October 2017 No response from customer service. Feeling ripped-off 3 I am able to store and access information about patients in a reliable fashion from most platforms. They just do not have a company ethic of customer service. Even technical questions and problems have been ignored. They did a good job of getting me set up a few years ago, but no response from them since then. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: It is fairly intuitive and I like the practice planners. Once one retires there is to be a greatly reduced rate so that your records are available, but you have some limited access. Cons: There has been no response from customer service. I asked to switch to a retired status. Instead, a got a bill for 6 months of full-time usage. When I use their message system to follow-up, no one gets back to me. When I call, the person I need to speak with is unavailable and will return my call. I am still waiting on that call. About ready to try BBB and other state and federal consumer remedies. Read More NH Nancy H. Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed April 2017 Terrible customer service 1 Consistently poor customer service. No return calls, no one to answer the phone and when I did get a hold of Lisa Farmer, in of the owners, I was treated like I did not know what I was talking about. I had to sent screenshots to her to get my message heard. I finally left and they haven't even responded to me in getting payment for the storage option. The worse Ratings Breakdown 3 Ease of use 5 Value for money 1 Customer support 2 Functionality Pros: The treatment planner Cons: Lack of customer service Read More Showing 1 - 10 of 18 Reviews Load More Reviews ## Other Top Recommended Mental Health Software [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **52** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **46** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **44** times [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) **4.7** (964) Recently recommended **36** times Stuck Between Options? Our experts can help you compare TherapyCharts with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice