It’s been phenomenal for multiple reasons. It helps us target treatment to the individual as well as the particular milieu at any given time.

I love the insight we get following the first survey. We’re able to use the data to ensure we’re pairing clients with the therapist best suited to support their needs. We know which therapists are most effective in treating each area measured. If a client struggles with anxiety, we know what therapist is the best fit based on that therapist’s track record treating other clients’ anxiety. The data truly allows us to make informed decisions about best care strategies for each individual client.

I don’t know if I agree with clients being shown photos of their drug of choice on the very first survey.

The team at Trac 9 is very responsive and will help with any questions asked. They will continuously train team members on advanced analytics.

That it guides care and allows clinicians, and the doctors decision-making based upon data

There’s nothing that I don’t like about Trac 9. It would be great if insurance companies would use this data to make relevant decisions instead of arbitrary decisions, based upon a small set of clinical data that does not contain any psychometrics.

Trac 9 gives our clients a ‘voice’ for things they don’t have the ability or willingness to say to the clinical team. It gives clinical a solid visual to explain the clients’ progress and challenges to them. And mostly it’s another piece of support that we can send them out of the door with that keeps them connected to us. I know we’ve gotten some clients reconnected with admissions/back in treatment through Trac 9 results.

The only con, and really is more accurately labeled inconvenience, is that sometimes it can take longer for reports to download.

Trac9 helps our residents as well as the therapists who are providing treatment, there is no other tool that provides true data and week over week comparisons.

Trac9 provides the guidance using true data to assess a client's response to treatment. Trac9 aides' therapeutic discussions about progress and areas of change to tap into discussions that may not have occurred without these weekly assessments and data.  

The only recommendation would be for an average score to be used for the Client satisfaction survey instead of the current scoring scale.

I have been using TRAC 9 since 2019 and it has helped shape how I did therapy. I love when a client is able to recognize that they have made progress; they will begin a session beating themselves up, saying they have not changed or grown but after they see their progress, they are able to give themselves credit and gain confidence.

I love that clients are given a visual representation of their progress and growth. It allows clinicians to quickly identify risk areas. I love that therapists can see how they are perceived by their clients as well as progress made by their clients. It provides crucial information that drives therapeutic practice.

Glitches in the algorithm and/or issues with how adherence is calculated.

Very positive experience. Implementation, education, and support of end users must be priority one to benefit.

Predictability of pathology risk factors, tracks progress, informs therapist treatment plans, client satisfaction surveys, ease of use for the client and clinician, informs and focuses the therapeutic alliance on THE real issues

No negatives I have experienced. Industry leading.

Information regarding treatment outcomes

clinical adherence of having to have it open for a certain period of time to register.

Trac9 is SO user-friendly. It's incredibly easy to use.

Would like more information on why specific clinical instruments are chosen (i.e. GAD 7, Beck's Depression Scale)