About Uprise

Uprise is a cloud-based practice management and electronic health recording (EHR) solution that helps manage both patient care and business aspects of an Optometric practice. It allows eye-care specialties and their practitioner to manage practice and comply with the changing regulations associated with Meaningful Use.

Uprise provides access to data-rich profiles for all patients. Users can search for patients, view summaries, schedule appointments and create Rx orders through each patient profile.

The solution comes with ophthalmic product ordering, reporting tools, patient scheduling, optometry billing, claims management and a patient portal. Uprise also includes a graphical annotation tool and the One Touch feature, wh...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

3 Reviews of Uprise

Overall rating

3.5 / 5 stars

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March 2020

Lexie from Noble vision center

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Uprise EHR

So far it has been good, however most of our information did not transfer over other that patient names and insurance info.. it’s a lot of typing.

Pros

I like that everything can be customized to fit the style of exam performed. Our technicians can have permissible roles for data entry and medication entry. The doctor must be logged in to prescribe and sign charts but this is customizable by the practice. Exam data is much less of a hassle.

Cons

We still have a problem with coding being that many items drop down automatically. This automatically places codes into the orders AND coding which is somewhat redundant being that we prefer to put FUTURE exam codes in orders and CURRENT testing in procedures. We end up deleting codes manually, one at a time, since there is not “delete all” option. Chart notes on the main page are also saved in chronological order so we will eventually have to scroll down for CURRENT notes which is not logical.

Reasons for Switching to Uprise

We were typing Custom information in the charts far too much. We needed something quicker and more comprehensive to make charting quicker and easier

May 2018

Jon from Optometry at The Shops

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

May 2018

Limited functionality, practice management, specifically marketing component is lacking

Conversion to electronic medical records from paper charts

Pros

Easy to use, good for basic functionality, scheduling module is easy to use, cloud based, so accessible from anywhere

Cons

The practice management portion of the software is underdeveloped, for instance, there is no way to run a report of all of your customers email addresses...

June 2021

Joyce from MESMG

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

June 2021

Big promises/ Zero Delivery

If I had to do it over again, I would go with a completely different program. Uprise does not live up to the commitment they made.

Pros

We needed a stand alone Optical Department Software program that was easy to implement and had good reporting functions. Since the EdgePro software was included, it looked like a good opportunity for our practice. The remote training is very good. In theory, it all looks great. The actual functionality of the program is the problem.

Cons

There were long delays in making Uprise available in the first place. They had vague excuses about the programming issues. The go live date had to be pushed forward a couple times. Now that we are live with Uprise, the reporting functions are useless. Uprise does not communicate accurately to EdgePro. No ideas when it will be fixed either. Lots of small bugs to fix. It seems their programmers are ineffective.