ACS vs Mindbody

RATING:

3.9

(126)

ACS has 126 reviews and a rating of 3.93 / 5 stars vs Mindbody which has 2799 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (126)
4.0 (2799)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 29, 2023
May 7, 2024
Pros/Cons
  • Pros

  • The best aspect of ACS is that it can hold and track a massive amount of diverse data. You can track all of the things you would expect in a database like names, contact info, birthdates, etc.
  • It seems to be a great place to store all kinds of information.
  • Cons

  • I have had to call ACS to have them walk me through how to do such reports as doing so is in no way intuitive.
  • There is no way for the congregation to interface to the database to maintain their own information. This package puts a huge burden on the administratoe to keep it all up to date.
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  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos