Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.

I love the ease of use and the capability that we have to go paper free.

They lock you in to a 5 year contract so no matter how bad they perform you are on the hook.

Ease of use, general layout, great support, frequent updates.

I have been in hundreds of software, SaaS, and cloud services in corporate America. I can truly say this has been the most stressful and troubling implementation EVER.

Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.

Stay away from Club Automation at all costs. Pen and paper is a more reliable solution.

The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great.

It has been easy to use and can perform many functions.

After switching customer service reps multiple times through our 18 months we’ve lost the feel that our rep really knows and understands us.

I love the management tools which allow me to check and update my hours remotely. There are many aspects of a health club facility that can be managed with this software.

One of the best tennis softwares I have used (and I’ve used a few). The court sheets are very clear and the reports are great.

Truly an all in one club management system that is easy for members and staff to use. I love that it automatically bills and withdraws payments and the booking feature for members is very helpful.

They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer.

In addition, they are unable to provide support for us when needed via the helpline, seemingly due to lack of staffing. Our gym has lost many members due to billing issues with Club Automation.

We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.

Initially the customer service felt very personal and the process of switching from our old software was handled very well. I appreciate the regular updates to fix bugs and add features.

THe only good thing compared to ABC FInancial is it is truly web based. Other than that i would go back to ABC tomorrow.

Bugs fixes tend to be somewhat slow with no communication on the progress. We do appreciate the continued updates to improve their product.

There is still no report for p/l's for each class - I have to do that manually which takes quite a bit of time.

Six months of poor customer service, unexpected charges, access issues.

Even in the places that I would like to see improvement, the customer service and support more than overcomes.

Like any software there are things it does not do and occasionally a glitch or two - however, CA is always very quick to fix any issues and always keeps us abreast of the situation.

I have a degree in computer engineering and ran my own software company so I recognize many of the challenges they are going through, but it is an unacceptable customer experience.

We look forward to continuing to work with Club Automation in the future and excited to see what new features they have in the works.

One of the main negative things about Club Automation was the ease of use. As much as it was orgranized and can do many different functions, the navigation through the tools was so much.

I was so pleased that we found a solution that was within our non-profit membership association budget. And that was, frankly, so cool.

I have been a client for over 20 years. Not only is the product wonderful, the staff could NOT be nicer.

If I get into something outside of my comfort zone, the TCS staff is very helpful and helps me resolve the issue quickly.

Their support staff is magnificent. When we want to think strategically about implementing different capabilities, they can think at the 10,000 foot level and implement efficiently at ground level.

Our organization was a customer of TCS for several years. We decided to leave TCS for a very large web host with thousands of clients.

Always there to help you and always listening and looking for ways to continue to improve their product.

I am not tech savvy and appreciate the straight-forward, intuitive back end of AWS2. It almost makes me feel like a 'techy.

They were patient and helpful as we were learning brand new things and figuring it all out. They are still helpful when we need support or have questions.

The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.

User friendly; customizable, easy to train staff, features like events management, continuing education module, e-bulletins, etc.

We are an association management company with several clients and TCS Software has been a godsend for us as we modernize each client's websites and databases.

Service is quick  and delivered by an extremely knowledgeable staff. If you are looking for a quality product, delivered at a quality price, with quality customer support, look to TCS Software.

Our association's  growth has been enhanced by our new website and association management software, thanks to the fine folks at TCS Software and WebSuite2 - you're the best.

And did I say it is easy. I am not tech savvy and appreciate the straight-forward, intuitive back end of AWS2.

The WebSuite2 platform is very user friendly, and receives updates based on customer feedback. Lastly, as a small non-profit, budget was of great concern.

I could not provide quality service to my clients without using the TCS products. I truly appreciate the customer support.

I can't think of anything. If there is something we don't like, they change it.

I have a small association management company and work alone.

TCS is focused on customer service, quality services, and attention to detail. I use them for all three of my association clients.

We have always been very pleased with the products offered, and the support for the products, especially WebSuite 2,  is unsurpassed.

This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.

As a small Association Management Company, my Websuite tools allow me to give the best service at the best price.

I love the large images, the integration with Map Dynamics and overall feel of the site. It gives us a very professional look on a not-for-profit budget.

Their new upgrade feature lets us know about their most recent tweaks - and we never have to dig into our savings to pay for the newest version or worry about becoming technologically out of date.

US Dollar

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Founded by club owners, our web-based software solution was created with the unique perspective of knowing exactly what a club needs to thrive. From big-picture plans to tiny day-to-day tasks, everything adds up to determine your club’s success. We provide the tools you need to engage your members, simplify your day-to-day, and outrival the competition. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. 

Roll out the red carpet for your members—and not just when they first join. Keep members coming back for more with Club Automation’s multifaceted communication center that includes automated and templated emails and SMS messages, as well as smart digital marketing. Our powerful mobile app and online member portal give members the customized experience they crave.  

End the juggling act with a club acceleration platform that tackles every task on your to-do list. Club Automation streamlines and simplifies, doing everything from managing member profiles and organizing leads to scheduling classes and powering payments and billing. With a point-of-sale system, check-ins, and facility access, front desk management is a breeze. Take control of membership management with centralized membership profiles that store all aspects of member data, from purchase history and billing information to electronic document storage.  

It takes a lot to keep your club running smoothly. Enable seamless scheduling in one master calendar that can viewed and edited by all staff members with custom permissions. Track one-time and recurring appointments, view at-a-glance schedules, and create and organize classes. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging. 

The only thing harder than making it to the top is staying there. Interactive reporting and performance analytics give a birds-eye-view of where you stand and data-driven recommendations on where to go next. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed, and exported.? Integrated payment processing and full-service billing put a dollar amount behind the growth you’ve always dreamed of.   

With Club Automation in your corner, your health, fitness, or tennis club will be more than equipped to outrival the competition. That’s why more Top 100 clubs partner with Club Automation than any other software solution. Schedule a call today to see why! 

LongDescription

Employee Management

Enrollments/Onboarding

Payment Processing

Application Management

Customizable Reports

Dues Management

Access Controls/Permissions

SMS Messaging

Contract/License Management

Attendance Management

Attendance Tracking

Communication Management

Customer Database

Registration Management

Class Scheduling

Calendar Management

Member Database

Multi-Location

Self Check-in/Check-out

Email Marketing

Mobile Access

Membership Renewals

Membership Management

Marketing Automation

Client Portal

Email Management

Website Integration

Alerts/Notifications

Online Booking

Class Management

Automated Scheduling

Event Management

Visitor Management

Team Management

Billing & Invoicing

Event Calendar

Website Management

Member Types

Member Communication

Facility Scheduling

Reporting/Analytics

Client Management

Point of Sale (POS)

Third-Party Integrations

Member Portal

Inventory Management

Member Directory

Web browser (OS agnostic)

Contact Club Automation for detailed pricing information.

Email/Help Desk

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Club Automation

In Person

Live Online

Webinars

Documentation

WebSuite2 is a cloud-based association management solution designed for small and midsize companies. It offers committee management, dues management, a member portal, membership management, financial management and website administration within a suite. The product caters to nonprofit professional and trade associations and association management companies.


WebSuite2 features website content management (CMS) which allows users to build websites using default templates. Users can also add news, photos, PDFs, calendars and jobs to the website by uploading them to the portal. The product also offers a WYSIWYG editor, which allows users to publish website content directly from the CMS itself.


WebSuite2 features a central member database with fixed fields such as name, contact information and address. Users can customize member profiles by adding additional fields. The solution also features database integration with website functions, such as logins and passwords. This enables customers to store credit card information to make electronic payments.



Jobs Board

Committee Management

Financial Management

Election Management

Chapter Management

Pricing model is based on overall record count. Starting at $200/month.

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