Accel vs TherapyNotes, LLC

RATING:

4.1

(23)

Accel has 23 reviews and a rating of 4.13 / 5 stars vs TherapyNotes, LLC which has 912 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (23)
4.7 (912)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 11, 2022
April 28, 2024
Pros/Cons
  • Pros

  • Love the toggle between clients feature. As a technician collecting data, it makes it very easy to have everything I need on a user-friendly app.
  • Accel is easy to use because it is has a simple, modern user interface with the ability to switch up how the user view targets.
  • Cons

  • There is no ipad/apple application available for Accel which puts it at a disadvantage as it is only accessible on small screens. Data collection is not able to be done from the web.
  • I don’t like how it’s only accessible for android and how difficult it is to delete accidental data collection (for example If a client gets ahold of the device and bumps a button).
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  • Pros

  • I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.
  • It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.
  • Cons

  • Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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2023

Advisor Recommendations

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86 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos