Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

Ease of use, excellent customer support, affordable.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

Alleva's user friendly interface and its ability to streamline my workflow efficiently.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.

Alleva is very easy to use. I appreciate the ease in charting, looking at biopsychosocials, obtaining documents, etc.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Helpful with tracking important business information such as census, patient patterns in mental health and substance abuse. Excellent customer service and support.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

For small to medium sized practices, it is a dream come true. Easy to use, easy to customize and all my doctors absolutely love the scheduling feature.

I miss the youtube videos on the new features or highlighted features they always gave me ideas and another way to consider how we did things.

Some reports were wrong and some they could not do for my company. I was used to certain codes IE: for collection purposes and that has not worked out.

The situation got bad enough that the front office confronted me with two options - get new staff or go back to the old program.

I also love the support team they are always very helpful and knowledgeable.

Set up is easy enough and support is excellent. It is easy to recommend this product.

The system is easy to use and user friendly. Since no one is perfect, the system allows you to make corrections fairly simple.

Since I transitioned from an old DOS format, I evaluated from the ground up regarding pricing, ease of use, integration with clearainghouses or in house electronic claim submission.

Its great and easy to use. Nothing too complicated about this product.

Technical support is prompt and efficient in resolving any issues or modifications necessary. Support information is updated regularly with the industry changes.

The color coding makes it easy to review patient accounts and reallocating payments is quick and easy. The technical support at TotalMD is superior to any software company I have every worked with.

Prior to switching to TotalMD, our biggest complaint with the previous system was the lack of ease to use.

Total MD has been a very pleasant experience for me. This is not a software to get just because it is affordable.

I love that it's an all in one. No more having to run 2 or 3 different programs to schedule patients,run payroll and keep records.

The ease of usage and the customer service is great.

The TotalMD software is easy to learn and easy to use. It supports the various coding requirements across specialties and across a wide range of insurers.

A very feature rich program for an affordable price. They also have fantastic customer service and support that is completely US based.

Super friendly and helpful. Support is always easy to get ahold of, If I have ever had any issues they have been able to find a solution quickly.

The pricing, support and features of TotalMD create a package that cannot be beat. Give them a try and I think you’ll be as thrilled as I am.

From a support perspective, they have wonderful technical support. They don't leave you hanging, and they spend quality time on each issue whether it is true support or training.

We have accomplished a lot with their practice management platform. I just wish their reporting had a better flow to it.

I like that I have been able to learn how to use this software very quickly.

Charges super easy to enter. Just an easy system to do billing on.

I used Medisoft for 20+ years and this was easy for me to set up and use. I bill for Clinics,  Emergency physicians and Mental health providers.

This is definitely the best Medical Billing Software.

Small Icons, No way to enlarge fonts, Received texts do not show patient's name, No patient recall for lost patients.

Overall a great product, though the specific menus could be improved for ease of use and tailoring.

My favorite thing is definitely the reports. I can get any report that I have ever needed, and I have had many customized and my doctors love the reports that I am able to give them.

By switching over to TotalMD as a host I get better customer service, timely software updates, and I've reduced my hosting and software cost by nearly fifty percent.

I dislike the inability to make reports on my own. When I need to make a report, I don't have time to deal with support.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing/Updating

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

For Healthcare

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Alleva

In Person

Live Online

Webinars

Documentation

Videos

TotalMD is an extremely affordable, extremely intuitive Practice Management solution that offers small and growing practices the latest billing technologies and techniques at a fraction of the cost of their competitors. TotalMD provides a completely integrated suite of features that will help you run your practice or billing service more efficiently and profitably, from e-claim service to comprehensive patient scheduling, financial reporting, EMR integration, and more.


We recommend this solution to billing services and smaller practices that are looking for a single solution to effectively collect and manage payments and collections, schedule patient appointments, and access reporting tools to ensure payments are complete and on time. The system can be installed locally using the traditional server method, but it also offers a cloud-based deployment option.


With the cloud-based deployment, users have access to critical practices data any time from anywhere with an Internet connection. This also eliminates upfront hardware and network equipment purchases, as well as time-consuming backups and updates. 


On the billing side, every version of TotalMD is ICD10 and 5010 ready, and offers additional capabilities for Insurance Collection Management, patient accounting, advanced scheduling, a report designer, and much more, including online eligibility, EHR integration, and a collections module. We really like that they offer free data conversion from Medisoft and Lytec; conversion from any other system is available for a single low fee.


For smaller practices and billing services seeking a cost-effective, complete practice management solution that their team can quickly pick up, TotalMD should be on the short list to review.



Alleva vs TotalMD

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons