ClinicSource Software

ClinicSource Software

Find out more:

122

Recommendations

FrontRunners 2022

Find out more:

About ClinicSource

ClinicSource is a cloud-based practice management solution that helps in scheduling and documenting the therapy appointments of the patients. ClinicSource Therapy Practice Management’s scheduler includes billing and electronic medical record, where the patient’s information is recorded in the database and all the claims and invoices against the patient are displayed and can be generated automatically. The mental health practitioners can create notes and alerts on each patient that can be linked to the patient's medical records. This helps the patient to view their medical history at a common location. The scheduler also helps in booking appointments that can be edited and modified using the drag and drop feature. The appointment reminder feature gives the patient an...

ClinicSource Pricing

First user- $72.95 per month, Additional Full-time users $36.95 OR $12.95 per month for Part-time users and non-providers. Non-Providers $9.95/month

Starting price: 

$72.95 per month

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 6

Evaluation template

ClinicSource User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 59 reviews

Danieal

Verified reviewer

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2019

Great Software for Private Medical Practices

ClinicSource offers organization to any medical practice. It provides video and documented tutorials to make training easier for new employees.

Pros

ClinicSource is great for maintaining patients' personal info, medical records, insurance, billing, and payment information. ClinicSource gives you the ability to create accounts for the doctor and administrator. The administrator is able to schedule appointments, alerts, and notes according to the doctor needs. You can link Clinicsource to an email or phone to obtain alerts.

Cons

Unable to obtain deleted patient information through customer service. Therefore, click "SAVE" in each thread to ensure information is saved.

Julie

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2022

A must have software for practice management

Pros

I love the color coding used for the type of appointment. (i.e. evaluation, therapy, etc.) It helps keep our patients organized as well, and clinicians know what their schedule is going to look like at a glance. I also love that it is very intuitive and easy to navigate for entering patients, insurance, physicians, etc. The fact you can create your own templates is nice too and helps things run efficiently.

Cons

I really dislike that a document cannot be edited once it is signed. I understand the reasoning behind it so none of the information can be tampered with, but often times people make mistakes even if they have read it over and over again. It is frustrating to have to take the extra step of creating an amendment to explain the change rather than just edit the original. I think there should be a one-time option at least to edit a document following a signature and then it lock after that. I also wish that there was a way to scan a document like an intake form or insurance care and Clinic Source take the information and enter it in the correct fields to decrease the time entering patient information. Not sure if that is possible but it would be amazing for sure to so many practices.

Reasons for choosing ClinicSource

The price was reasonable and the clinicians using it already have experience with it so it wasn't going to be a huge learning curve.

Vernice

Company size: 1 employee

Industry: Individual & Family Services

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2022

Extremely Dissatisfied

The lack of support in learning to navigate the program. Encouraging me to give the program a try every time I asked to cancel. Did not work with ease in setting program up. I requested to cancel since the beginning in March 2021 and they continued to charge me for the entire year. Then in May 2022 informed me that to send an email to cancel. Only to tell me that I was auto-renewed for another year and cannot cancel. Refusing to reimburse me for last year and now still charging me for this year. I would have to close down my business bank account to stop the charges. Horrible customer service!!! I will share with all peers and collegues in social media the manipulation of clinic source. Who is still refusing to reimburse me and indicated they will still bill me every month for a 2nd year.

Pros

Scheduling. But wasn't able to fully set up caseload and had limited supported. Asking me to pay for more training.

Cons

The lack of support in learning to navigate the program. Encouraging me to give the program a try every time I asked to cancel. Did not work with ease in setting program up. I requested to cancel since the beginning in March 2021 and they continued to charge me for the entire year. Then in May 2022 informed me that to send an email to cancel. Only to tell me that I was auto-renewed for another year and cannot cancel. Refusing to reimburse me for last year and now still charging me for this year. I would have to close down my business bank account to stop the charges. Horrible customer service!!!

Reasons for choosing ClinicSource

I did not. They reached out for over a year and continue to taunt me until I agreed to give it a try. Now Im being billed for not canceling after free triela and then two years for a service that I do not use. The lack of support in learning to navigate the program. Encouraging me to give the program a try every time I asked to cancel. Did not work with ease in setting program up. I requested to cancel since the beginning in March 2021 and they continued to charge me for the entire year. Then in May 2022 informed me that to send an email to cancel. Only to tell me that I was auto-renewed for another year and cannot cancel. Refusing to reimburse me for last year and now still charging me for this year. I would have to close down my business bank account to stop the charges. Horrible customer service!!! I will share with all peers and collegues in social media the manipulation of clinic source. Who is still refusing to reimburse me and indicated they will still bill me every month for a 2nd year.

Chanel

Company size: 11-50 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Great product!

Overall experience is outstanding-- not because of the product, but because of the customer services. Responses to questions are always quick, and they are well explained. Most recently I interacted with [SENSITIVE CONTENT HIDDEN]... he was fantastic. His responses were easy to understand, and he was very personable. A good product is important, but customer service wins clients!

Pros

The product is easy to use... if a mistake is made, it seems easy to correct-- not permanent.

Cons

Integration was easy. If anything could be changed, it would be cool to offer some sort of teletherapy platform within Clinic Source. The platform would offer games and programs that families and therapists could log in to, and have teletherapy sessions with all e-materials loaded into CS.

Reasons for choosing ClinicSource

I met a rep at a conference, and he followed up with me. He seemed genuine, and gave me the free trial. He actually extended the free trial, which was what really tipped the scale at that point.

Sandra

Company size: 11-50 employees

Industry: Medical Practice

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

New ClinicSource user

As stated, we are new and in the trial phase, but so far, so good.

Pros

We are new to ClinicSource, but so far things are going well. Everyone has been very helpful and willing to help answer questions or help with problems. We are still in the trial phase and hope to go live soon.

Cons

We wish that there was eligibility checking capabilities, but we understand that is coming in the future. And for that data migration it would have been nice if the insurance information had loaded.

Reasons for choosing ClinicSource

Functionality and price

Reasons for switching to ClinicSource

We have been long time Treatwrite users and needed an all in one EMR program. We tried to get up and running with the Practice EHR and Treatwrite combination, but after 14 months of waiting and trying, we had to abandon that posiblity and find something else to meet our needs.

Popular ClinicSource Comparisons