CounSol.com vs Practice Fusion

RATING:

4.8

(867)

CounSol.com has 867 reviews and a rating of 4.75 / 5 stars vs Practice Fusion which has 424 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (867)
3.7 (424)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
July 18, 2024
April 4, 2024
Pros/Cons
  • Pros

  • I really enjoy it's user friendliness. I love that it can be easily accessed on your phone for notes and any other documentation.
  • I didn't need a lot of integrations in order to run a multi-person practice. I like the colorful icons and plainspeak tabs.
  • Cons

  • No need for notes or documents, just make an appointment and send in the bill. The calendar is very clunky and hard to use.
  • They also do have a tendency to feel confused about the many features available to them and some need a walk through in the beginning.
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  • Pros

  • Plus, it was better than me handwriting my notes because I can type faster.
  • The system has a built in system of shared templates that can be customized to fit your practice and save your healthcare providers a substantial amount of time.
  • Cons

  • There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers.
  • No technical support, no advise, no education, very poor coding system, not ideal for billing, no built in system for prior authorization.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos