ClinicTracker support was there for us, took care of all our needs, and made sure we were ready to launch on time. I'm impressed with their commitment to quality and customer care.

But they have terrible documentation. Most of the time the documentation does not explain what something does, or how to use it.

I lost several staff through the process. They were teaching me how to implement the system, but not how to use it.

Love the patient portal. We are able to send out documents for people to sign virtually which is also very helpful.

Implementation going great and the team is wonderful at meeting our specific needs.

Our providers love it, our billing clients love it, and our revenue cycle management clients love it.

Overall we have been very pleased at how ClinicTracker has helped  our clinic function more efficiently and has reduced cost of printing and admin filing time and outsourcing billing.

The Diagnostic Assessment, Crisis Plan and Treatment plan are useless in their current state. You of course, can pay them to customize it.

We would recommend CT to anyone who is searching for software to meet the Medicaid mental health requirements.

Our company provided APIs to embed video conferencing into Clinic Tracker meeting scheduling sysytem. The experience was great, the team was very helphul and responsive.

I like that I have better supervision over my staff. The note is the superbill so we have better staff compliance with notes.

It is an integrated, customizable product that can grow with us. It does not work well with Apple products, at all.

Good organization, easy navigation, clarity, customizable, good customer support services, training videos and readings.

The people at ClinicTracker are really the best. Very honest and straightforward.

Additionally, we were positively surprised with overall functionality of ClinicTracker software, with the amount of useful features any healthcare facility should absolutely love.

We find customer support,  to be most helpful when we speak directly to a live customer support representative. This option is always available, and the response time for the request is adequate.

We have also been able to save money by bringing billing in house using BillingTracker.

I liked that connecting with clients was easy. The link to the conference room was nifty and easy to use.

Our providers love the EHR and HR tools for practice management. IT is one of the EHRs we recommend when our clients are looking for the best.

We chose to move to ClinicTracker in July 2010 because of its versatility and customer support's ability to make custom changes for us.

We have found that Clinic Tracker has saved us time and money. It allowed us to quickly transition to telehealth and remote working when the Pandemic hit.

Being a clinician I enjoyed the various components that offered an easy treatment process.

Clinic Tracker software is easy to use and user friendly. There are training videos and manuals readily available to help as well as  robust initial trainings to help programs get started.

I also like the integration with insurance and merchant services.

This software offered an incredible experience I would be happy to share with any mental health professional.

This EHR feels unnecessarily clunky and complicated. It is somewhat difficult to navigate and is not particularly intuitive.

You have to go back & forth with them 4-5 times before they will even look at the issue. I swear they are reading from a script.

We went through a consulting process to help us choose the right EHR given our wish list.

Sometimes it is difficult to log on delaying access which can be a little frustrating when trying to get on quickly.

The clinical interface is good. Intuitive to navigate, looks good, nice use of shortcuts and templates for notes, and nice scheduler.

We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.

I like the ability to learn as needed with  Kareo university  and ease of use for our team. We love the automated reminders and the ability the send messages with the software.

If there ever is an issue, the support team is always courteous and most eager to help resolve the issue in a timely and seamless fashion.

The tele medicine is the worst department, their support team is slow and arrogant, and there are a lot of technical issues which lead to lost patient appointments and it affects clinical care.

The easy of use and being able to add, adjust, transfer information.

I like the ease of use of Kareo. My favorite part of the billing side of Kareo is the home page.

Turn around time is great and Kareo shows me how I am doing with my patient collection as well.

I love many features in Kareo. I find the real time eligibility and ability to send auto claims electronically with attachments is the most useful to my practice on a daily basis.

The implementation and initial training were very easy. I appreciated having an assigned trainer to help me throughout the process.

It Is user friendly and the Support is awesome.

Billing is absolutely brutal. I strongly recommend talking to your billers first.

Terrible experience with excessive sales pressure for what I thought was a free trial but actually locked me into a year long contract. I should have read the paperwork more closely.

Kareo is fairly easy to navigate even for a low tech person. The customer support team is absolutely amazing, they are always patient and extra helpful.

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.

Integrates seamlessly with the EHR documentation system I use. Electronic billing with submission of clean claims 99.99% of the time.

The program is easy to use, cost effective and the support is great.

We are new users to Kareo,but the program has been easy to set up and use. We integrated our Practice.

I have had patients complain that the appointment reminder calls were not easily understood and did not give specific information about the doctor for the appointment.

The calendar is very poor and does not interface with well with the rest of the EHR.

I've had a few rejected and denied claims, but I've been unable to figure out why, other than it's a possible glitch in the Kareo system.

Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

The benefit to this billing software is that it is very functional and we are able to track every claim with ease.

Overall experience with Kareo is positive. Our sales rep is proactive and is always available to help address our concerns.

One of the providers at the practice was charged incorrectly due to being listed under incorrect provider Type and kareo states that its not their fault, they cant credit money back.

Very user friendly- 10 stars. I would recommend kareo to anyone looking for an awesome software.

Disappointed, will be switching as soon as my contract is up (or sooner if I am losing patients).

If there is a problem with an ICD 10 code I have used, Kareo will let me know before I make my final approval to send the claim.

Very good for Billing and System interface with insurance companies. Customer support very good.

Kareo will say they are fixing issues or updating functionality, but the fixes are generally meaningless and the updates are mostly ineffectual. Customer support is also terrible.

US Dollar

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organizations the ultimate tool to manage their practice efficiently, coupled with the expert guidance of team. 

The ClinicTracker team is diverse, collaborative, and we adapt seamlessly to the evolving requirements of the behavioral health professionals we support.

We value the positive impact you have on the communities you serve, and we are proud to provide an EHR framework to support you and the unique needs of your patients. 

The ClinicTracker team, over the past 23 years, has built a platform designed and specifically tailored to address the workflows, needs, and challenges of behavioral health and chemical dependency professionals. 




LongDescription

Treatment Planning

Document Templates

Employee Management

Electronic Payments

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Medical Billing

Chat/Messaging

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Progress Reports

Claims Management

Payroll Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Therapy Notes

Practice Management

Medication Management

For Psychiatrists

Patient Records Management

Drug Reference Database

Data Import/Export

Communication Management

ABA Data Collection

Access Controls/Permissions

Data Storage Management

Mobile Access

Insurance Management

Automated Scheduling

Program Management

Alerts/Escalation

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

For ABA Industry

SOAP notes

Third-Party Integration

Meaningful Use Certified

Surveys & Feedback

Invoice History

Payment Processing

Mobile Alerts

Online Forms

SMS Messaging

Financial Analysis

Referral Tracking

Client Database

Patient Intake

Customer Database

Registration Management

Clinical Notes

Patient Database

Care Plan Management

Medication Alerts/Warnings

Telemedicine

For Healthcare

Code & Charge Entry

Email Marketing

Real Time Data

Claims Scrubbing

Historical Reporting

Data Security

Electronic Submission

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 10

Contact JAG Products for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ClinicTracker

In Person

Live Online

Webinars

Documentation

Videos

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. 

Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions.

Tebra is the leading practice automation solution for independent practices.

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