Luminello is easy to you and has a shallow learning curve- it is a wonderful place to gather all the information necessary for patient files.

Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.

I would rate this excellent. It was easy to bill patients and keep track of records.

It was an okay system when I was a small, solo private practice. It has not grown with me and that's disappointing.

I have also used NewCrop and ClinicTracker in past settings, and both of which are horrendous.

Patients have provided positive feedback related to the ease of signing forms as they are intuitive and clear.

Great, my questions were answered quickly anytime I reached out to the team.

Luminello is simply easy. I write my progress notes and prescribe my medications electronically with ease.

They would rather send 15 emails then have one call and I have to threaten them to get questions answered.

Integration with local labs is lacking if you do not use quest or labcorps. It also was hard to find ones own personal URL.

Originally my plan was all cash practice. This would have been perfect for that.

It is not cluttered with functions I do not need and allows a surprising degree of customization within some constraints.

Notes are easy to do once initial templates are completed and easy to do follow up notes. Integration of scheduling, e-prescribing, and online scheduling is major advantage.

Also the integration of messages into charts. Electronic prescribing has been a huge asset as well.

Everything is online- so forms able to send easily to patients for signatures. Secure portal messaging very easy to use.

Support staff has been very responsive and helpful.

I had a problem e-prescribing on Friday due to purchase of new phone.

The mobile interface was also sometimes difficult to use.

Integration with current processes went smoothly and it is very user friendly. Being able to integrate patient's credit cards into the system was a definite billing time saver.

Ease of use, customer portal, customised forms to be filled by patients, practice revenue management and EOBs, note shortcuts, low price.

It's competitively priced with other EMRs like practice fusion though practice fusion has e-labs which luminello does not. It's fairly intuitive to use.

Easy to learn and use the software. The patient portal has been helpful.

I liked the comprehensive nature of the note possibilities helping me capture the totality of potential mental health problems for patients in documentation.

However, I ended up using separate vendors for scheduling, billing, prescribing, labs, and Telehealth. That created a disjointed experience for me and my clients.

Customer support is highlight of the company. They are prompt, responsive, and helpful.

Luminello was exactly what I needed for my solo private practice. It was easy to learn and when I requested help or answers, someone responded quickly with a solution.

I like the price of Luminello give the features included such as online scheduling, client portal, appointment reminders, billing and payment tracking.

Very reasonable prices for such a robust software.

It has been freezing on me lately when I've tried to edit the intake note templates. It's a little confusing trying to figure out how to build forms on it or edit the forms.

Sending labs is still difficult. Also, they require patients date of birth when setting up an account for patients which has annoyed me (as opposed to patient typing it themselves).

I am very happy with them and relieved to have finally found a good solution. I am now able to manage a medium sized psychiatry practice without any staff which is a huge accomplishment.

It is very helpful to have electronic prescription capabilities especially because California is phasing out paper prescriptions in 2022. The program is quite reliable.

I think this might be just because it's made more for therapists than physicians, but I'm not sure. Overall, it's been pretty good.

Overall my experience was wonderful, particularly refreshing after switching from another general EMR.

The feature I like most about this software is the ease with which I can post questionnaires for patients and then directly transfer that information into a note.

There are many aspects of Luminello that were appealing and worked well for my practice. First is the user interface, which was very easy on the eyes.

Very easy to learn and overall operation is intuitive. Tech support is outstanding, even for the basic questions.

The pricing is straightforward and fair, with new provider/low-volume pricing. I appreciate not being constantly upsold other products from sales, which I’ve experienced with other platforms.

I think this is a great software for therapists and cash pay practices.

I like that templates can be saved and reused. That is helpful for quickly completing progress notes after seeing a client.

Excellent experience and their customer support is the best.

I appreciate all the representative's I have spoken with and would recommend and have My Clients Plus to all the providers I know. Thank you so much for your support.

Terrible customer service. You need to hire more help until this mess gets figured out as I know I am not the only one having problems with the switch to Apex.

I used it for a very small, very part-time practice mostly to have a paper trail for about a half dozen clients should they want receipts for payment.

It is easy to use and they have the best customer service. When you call for help you get immediate solutions from a super friendly staff.

I tried my clients plus for the low cost. It seemed like a good value if you are searching for a low cost EHR.

Ease of use and friendly, helpful, and timely costumer service.

I have had a wonderful experience with My Clients Plus and I have been using it for over 3 years now and continue to recommend it to fellow therapists.

The product is always expanding and improving. I have, and will continue to, recommend it to other therapists.

The support staff is amazing. Like with most complex software, there is a learning curve at the beginning.

I'm a little worried for when my old laptop dies.

Customer support is amazing - the agents are professional, knowledgeable and friendly.

MC+ is very easy to use, intuitive, and comes with an amazing number of options to choose from when managing clients.

MC+ has always had outstanding and very responsive customer service. I only have to contact them a couple times per year, but they are always fast and thorough with their responses.

At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over.

I have been extremely pleased with this software and customer service. It has been a lifesaver for me as the bookkeeper/ billing agent of an independent mental health practitioner's office.

I think this product is very difficult to use. I don't like the layout of the website.

L switched to My Clients Plus for the quality and user friendly interface in addition to the online case notes feature.

Been using this service for almost 10 years. The program is great and customer service is amazing.

For the cost, it is excellent. The notes are easy to use too.

Losing that is an annoying but small price for the simplicity of  My Clients Plus.

It is fairly easy to use, the best aspect is the customer support. It is available and extremely helpful for the busy therapist running a private practice.

The recording says to leave only one message but a month has gone by and no one has called me. I am owed over$200 in overcharges.

There's a great variety of templates, I can link the calendar with appointments simply through Jituzu. The reminders for scheduling are the best.

I love the affordability of this software. Our practice does not need a lot of bells and whistles, and this software is perfect.

The price is reasonable. Customer service is quick and helpful on occasions when I have had questions.

Being a pretty new user of my client plus I have to say that in addition to being user friendly the company - My client plus- has the best costumer service so far.

The customer support staff are quick to respond, super friendly, and willing to help however they can.

They helped me every step of the way until my issue resolved. Now I am totally running and I love the product.

About 13 years ago, I offered to do her billing for her. She was using another billing program that was complicated and had horrendous customer service.

A wonderful online billing service for a private practice therapist.

US Dollar

Luminello is a cloud-based electronic medical record (EMR) that helps psychiatrists, counselors and therapists in small mental health practices. It comes with a calendar scheduler, which allows users to manage appointment bookings, automated reminders, recurring patient schedules, check-ins, custom time slots and more.


Key features of Luminello include e-prescriptions, notes, billing, insurance and pre-screening. It provides a client portal, which businesses can use to streamline communication and manage all information about patients. Additionally, practitioners can clone notes in bulk from the dashboard or define shortcuts for typing notes such as standard treatment plans, common phrases, and more.


Luminello facilitates integration with various third-party applications such as Bluefin, ApexEDI, and more. Pricing is available on monthly and annual subscriptions and support is extended via email, chat, phone, and documentation.






LongDescription

Treatment Planning

Document Templates

HIPAA Compliant

Charting

Digital Signature

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Calendar Management

Template Management

Self Service Portal

EMR/EHR

E-Prescribing

Single Provider Practice

Role-Based Permissions

Client Portal

Forms Management

Activity Dashboard

Reminders

Medical Billing

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Therapy Notes

Progress Notes

Notes Management

Web browser (OS agnostic)

Prescribers:
E-Rx Lite: $69/month.
E-Rx Pro: $99/month.

A free-for-life version is also available.

Therapists:

Therapist+Wellness Pro: $39/month

A free-for-life version is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Luminello

Live Online

Webinars

Documentation

Videos

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management.


My Clients Plus’ key features comprise therapy billing, client portal, to-do list, therapy notes, reporting and practice management. Its client portal tool is used to schedule and process credit cards, remind text or voice appointments, complete online clinical intake forms, send and receive messages with file attachments, receive automatic account updates, conduct HIPAA-compliant video conferences, disclose email statements and others. The platform also comes with Wiley Practice Planners that allow users to complete clinical documentations.


The platform also provides therapy templates for healthcare providers which are iPad and tablet computers optimized. Pricing of the platform is based on a monthly subscription and support is extended via phone and email.



File Management

Commenting/Notes

Patient Records Management

Faculty/Staff Management

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Two-Way Audio & Video

Practice Management

Document Storage

Access Controls/Permissions

Activity Tracking

Group Notes

Progress Tracking

Secure Messaging

SSL Security

Electronic Signature

Invoice Management

Transaction History

Wait List Management

Approval Process Control

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Care Plan Management

Self Payment

Assessment Management

Multi-Location

Code & Charge Entry

Booking Management

Bill Payment

Claims Scrubbing

Electronic Submission

Inpatient/Residential

Assessment Notes

Insurance Management

Initial Assessments

Reporting & Statistics

Physician Scheduling

Patient Management

Goal Setting/Tracking

Progress Reports

Monitoring

SOAP notes

Video Consultations

Healthcare Compliance

Patient Scheduling

Secure Data Storage

Task Management

Document Management

Physician Management

For Physical Therapy

For Medical Purposes

Insurance Eligibility Verification

OSHA Recordkeeping

Health Monitoring

Medication Management

For Substance Abuse Therapy

Standard plan: $24.95/month
15% discounts are available for paying annually.

Luminello vs My Clients Plus

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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