MentorCity vs Ten Thousand Coffees (10KC)

RATING:

4.7

(33)

MentorCity has 33 reviews and a rating of 4.73 / 5 stars vs Ten Thousand Coffees (10KC) which has 52 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (33)
4.7 (52)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
May 31, 2024
Pros/Cons
  • Pros

  • Customer Care was top notch and was appreciated.
  • I like the accessibility of the platform. The ability of back and forth between our mentors and mentees within the units really provided a good structure on which to build a relationship.
  • Cons

  • Inevitably as a off the shelf product there is customisation we would want but sadly Mentorcity can't provide. However they have been very accomodating to such requests thus far.
  • I miss my administrator rights - even though I didn't use them very often.
Read all user reviews
  • Pros

  • This software is a great way for people to connect with each other. I like the office hours option and it's been great during COVID for our constituents to connect with one another with relative ease.
  • I find this product easy to use and keep track of past meetings. A great way to get to know my colleagues better having started during Covid.
  • Cons

  • Lack of MS Teams integration for events. Invites not auto updating when event date or time is changed.
  • The data metrics are a little confusing. They could be more concise.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos