Very Granular, Easy to use, and more importantly provides value.

As an MSP, we have have several tools that we use to analyze threats in our client's organizations.

Support and account reps are responding quickly and try to resolve issues.

The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.

The cost of a breach and data loss is much higher.

With Blackpoint we feel that we are protected, as much as we can be, and are very happy with the level of knowledge, service, and support.

The most I like about Blackpoint is the security features. The cost is also reasonable.

Cyber Peace of Mind at a reasonable price backed by an incredible team.

The team at Blackpoint is second to none. They are super responsive and helpful in analyzing threats and helping our clients stay secure.

Ease of implementation, very knowledgeable support staff, extremely effective product. In one case we received an alert for a critical event in a client network just hours after installation.

We recently rated all of our vendors. Blackpoint MDR took top marks in all categories, from providing the value they promised to customer service.

Overall the Blackpoint team and tool are great. It helps us secure our clients data from threats that it recognized very well.

This solution is easy to use and the customer service has been exceptional.

Not only is our network being monitored for threats 24x7, Blackpoint can react to threats and stop them before they get out of control.

I like the ease of use of BP. The dashboard is fantastic.

It has been an excellent experience and the team is very knowledgeable and responsive.

Snap agent is a simple program not embedded deep into a endpoint or server. Potential liability of threat actor accessing device, before causing a alert, disables or deinstalls the Snap Agent.

The lack of integration among all product sets into the UI.

I like the small footprint on endpoints. I like the clear and logical way information is provided through the web console.

We are continually impressed by Blackpoint. The product is far superior to the previous product we used.

It found potential problems and real problems, and resolved them in the way we requested.

The ease of use was a big factor for us. Knowing our clients our protected allows us to focus on other areas of the business.

Excellent experience working with the team at Blackpoint, their SOC is outstanding.

This software has so many options and abilities that any IT or support team will love it to its core.

Console is friendly, script deployment to the end user computers is really good.

It doesn't get a very complete list from individual users. For example, I had zoom installed for several people and it was giving me problems in Tenable.io.

Overall positive experience and decent value for money. I would recommend this for most mid-size organizations looking for a decent option at a reasonable price.

We know about vulnerable systems and we can deploy an update immediately.

The suite of features available is very large and useful. The sky is the limit when it comes to what you want to manage and report on for any managed devices.

Easy to Configure, Support team response is good, Easy to use.

At first it is a bit difficult to understand where to perform any action.

ManageEngine met all of our requirements such as MDM and asset management tool all in one and would recommend to any company.

Desktop central is very easy to use and makes complex reports a breeze.

User friendly and reliable. Easy to maneuver and connect remotely.

Good for inventory management. It integrates with Service Desk Plus to allow for CMDB description.

The ability to profile devices by type/age/almost anything is very helpful. DTC also has remote control which is a great additional feature and sets it apart from other tools.

During the pandemic report management become of the utmost important as well as inventorying everyone computer. This product was able to allow us to do it seamlessly and effectively.

Overall is really powerfull, full of features and really easy to use.

A great product that provides fantastic insights  to Assets under management.

Easy to install, price (free version) is perfect for my needs.

Can have glitches/bugs occasionally. Do occasionally get lag in screen displays and the occasional disconnect.

Ease of use, overall dependability, nice tool set.

Easy to use and very well tought of. I loved it since day one and used other products.

Ease of use  and user friendlyness , clear and understandable menu items.

Overall, I had a good experience with ManageEngine Endpoint Central MSP. It is a reliable and powerful tool for remote management of devices.

It can help for the company that has less technicians. We can remote management so it can make the faster solutions than onsite technicians.

US Dollar

Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations. 

Offering the only world-class, nation state-grade cybersecurity ecosystem, Blackpoint serves the MSP community using its own proprietary security operations and incident response platform, SNAP-Defense, which is available as a product or as a True Managed Detection and Response (MDR) service. Blackpoint not only detects breaches earlier than any other solution on the market, but its dedicated MDR security analysts work 24x7 to combine network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service to monitor and detain threats before it's too late.  
 
In addition to its MDR services, Blackpoint is launching LogIC, its new logging with integrated compliance service to help MSPs and their clients satisfy cyber compliance requirements, including assessments and audits. With simple push-button setup, LogIC’s hyper-efficient logging architecture and self-service web application allows you to generate compliance reports and manage all aspects of event and log collection. Streamline how you prepare for audits and know exactly where you are already covered without compromising your security posture.  
 
Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. The mission? Provide absolute, unified detection and response services for MSPs of all sizes to combat a constantly changing threat landscape. 




LongDescription

Threat Intelligence

Real Time Analytics

Real-time Alerts

Endpoint Management

Behavioral Analytics

Threat Response

Event Logs

Real Time Data

Event Analysis

Anomaly/Malware Detection

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Network Monitoring

Data Visualization

Activity Monitoring

Incident Reporting

Real Time Reporting

Reporting/Analytics

Monitoring

Continuous Monitoring

Vulnerability Scanning

Remote Monitoring & Management

Issue Management

Access Controls/Permissions

Endpoint Protection

Remediation Management

Network Provisioning

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

Blackpoint MDR

Live Online

Webinars

Documentation

Videos

Endpoint Central MSP is an on-premise desktop and mobile device management (MDM) solution designed for managed service providers (MSPs) across various industries such as security, infrastructure, information technology and more. Key features include patch management, asset management, power management, pre-defined configurations and remote control.


Desktop Central MSP helps users to define system health policies and automate the deployment routines of patches to applications of their clients. The solution also features a mobile device management module that enables users to configure and manage their clients’ mobile devices and IT assets from a central location.


Additionally, Desktop Central MSP offers users power management and USB device management capabilities that allow them to apply power schemes to different devices and control the usage of USB devices in the network.


Services are offered on an annual subscription basis that includes support via phone, product videos and an online knowledge base.



Blackpoint MDR vs ManageEngine Endpoint Central MSP

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