--- title: "Agilon One Donor CRM Software Reviews, Demo & Pricing - 2026" description: "Review of Agilon One Donor CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/agilon-one-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / Agilon One Donor CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Agilon One Donor CRM Review From $100/month Free trial 1 plan Wondering if Agilon One Donor CRM is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Agilon One Donor CRM 4.1 [(46)](https://www.softwareadvice.com/nonprofit/agilon-one-profile/#reviews) Pricing Starting at $100.00 per user per month ### About Agilon One Donor CRM Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and charity and event planning. Beyond these capabilities, the software also includes integrated e-commerce and marketing and outreach modules that deliver email marketing, advocacy management and web content management tools. Agilon's ONE is suitable for midsize to large nonprofits. Their clients include faith-based ministries and churches, health care and hospitals, public broadcasting organizations and international groups. Keeping information conveniently in the cloud, Agilon’s offers a web-based deployment model. They also offer a mobile app for users to update and enter data even when they are away from their office. Agilon's One also has a partnership to incorporate their solution into PeopleSoft’s Contributor Relations module. Support is available via phone, email or online web sessions. Do you work for Agilon One Donor CRM? [Manage this product listing](https://www.g2.com/products/agilon-one/claim_requests/new?auto=true) Wondering if Agilon One Donor CRM is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## Agilon One Donor CRM User Interface ## Popular Agilon One Donor CRM Alternatives Main Product Agilon One Donor CRM 4.1 [(46)](https://www.softwareadvice.com/nonprofit/agilon-one-profile/#reviews) Ratings Breakdown - 3.76Ease of use - 4.19Value for money - 4.71Customer support - 3.91Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Raklet](https://www.softwareadvice.com/nonprofit/raklet-profile/) 4.7 [(93)](https://www.softwareadvice.com/nonprofit/raklet-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.56Value for money - 4.74Customer support - 4.46Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) 4.4 [(156)](https://www.softwareadvice.com/nonprofit/everyaction-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.06Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [Sumac](https://www.softwareadvice.com/membership-management/sumac-profile/) 4.4 [(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.25Value for money - 4.67Customer support - 4.05Functionality Pricing Starting at $179.00 per month Get Price Alternative Product [Aplos](https://www.softwareadvice.com/nonprofit/aplos-profile/) 4.5 [(187)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.41Value for money - 4.58Customer support - 4.19Functionality Pricing Starting at $79.00 per month Get Price ## Agilon One Donor CRM Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Basic $100.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Agilon One Donor CRM Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of Agilon One Donor CRM Accounting Alumni Management API Calendar Management Committee Management Contact Database Contribution Tracking CRM Donation Tracking Donor Management Dues Management Email Tracking Event Planning Fundraising Fundraising Management Interaction Tracking Member Database Membership Management Recurring Giving Reporting Reporting/Analytics Social Media Integration ## Agilon One Donor CRM Integrations Microsoft Excel Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review ## Agilon One Donor CRM User Reviews ## Agilon One Donor CRM customer ratings - Overall rating: 4.1/5 - Total reviews: 46 ### Rating distribution - 5 stars: 15 reviews (33%) - 4 stars: 22 reviews (48%) - 3 stars: 7 reviews (15%) - 2 stars: 2 reviews (4%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 4.2/5 - Customer support: 4.7/5 - Functionality: 3.9/5 --- Have you used Agilon One Donor CRM and would like to share your experience with others? ### Agilon One Donor CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this software primarily to verify an alumni members year of graduation and degree program. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The ease of looking up relevant information as it relates to an individual's history, such as the year and degree earned from the university. #### Cons Integration of Relay/events seems clunky. --- ### Agilon ONE - Overall rating: 5/5 - Reviewer: Diane C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like the ease of retrieving information, data entry and access within the software. #### Cons I would like to have be able to do more with matching gifts. I believe there may be a module that we do not have though. #### Vendor response Agilon's new Matching Gift automations include: New search screens for matching employers and matching expectancies. Automatic updates of matching employer data from HEP. Automatic application of matching employer criteria in gift entry to create matching expectations. Automatic capture of matching employer information from online giving. Matching Employer lookups integrated with online giving. Email links to present donors with matching employer information. Call to action buttons linking to the matching employer's application form. Click tracking to update matching expectancy form status with donor actions. Replied August 2019 --- ### ONE's Okay! - Overall rating: 3/5 - Reviewer: Garrett H. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My job is to build out large, complex reports (mostly for fundraising purposes) for people across the university, from the Chancellor on down, and to help build data interfaces between ONE and various other databases and services. On a daily basis I'm usually interacting with the backend of ONE, querying the database directly. It's generally easy enough to work with, and I've encountered no major obstacles. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fairly straightforward database structure. Extremely helpful, responsive support team over at Agilon. #### Cons Front-end interface is laggy, and has a dated, unattractive style. No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting. --- ### Agilon ONE is very easy to use and manages donor, alumni data efficiently - Overall rating: 4/5 - Reviewer: Shang T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is clean and easy to use. Manage donor and alumni data effectively. It is also highly customizable; almost every page has “user preferences” option that you can customize to which data and in what order that you would like the information to show. Their customer service is top-notch; polite and respond to your question quickly. #### Cons Searching a donor or switching from one page to another could sometimes take a long time. Like all software, there are limitations before the actual feature is developed; such as in event, to be able to display custom design page header or words for different events; To be able to use mobile device to check people in and print name tag at the event. --- ### Agilon User 3+ Years - Overall rating: 5/5 - Reviewer: Lauren W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic. They are constantly looking for ways to update the system using user feedback. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -The customer service, "Helpdesk" -Highly customizable -Ease of reporting -User friendly -Connection to DonorSearch/wealth screening #### Cons There isn't really anything that I like the 'least'. I think visually it could be improved, potentially with more colors or be less boxy, but this doesn't affect the way the system works. --- ### No gift certificate required - Overall rating: 3/5 - Reviewer: Brad B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The flexibility with an open database offers a lot of solutions to situations quickly. #### Cons The front-end (CCON) interface, whether gift giving or event registration, does not have as modern a feel or function as users expect. There's a fair amount of manipulation we can do for business processes on the back end with the system, but less so with CCON. The application to manage security, with things like human readable CCON passwords, is of concern as well. #### Vendor response Constituent Connection is fully customizable with HTML5 mobile responsive styling. We have offered to assist the customer with updating their web design. Passwords are fully encrypted to ensure security. Replied August 2019 --- ### From the data-side review - Overall rating: 4/5 - Reviewer: Patrick F. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've only been using the system (as a data analyst) for four years and have not mastered all the modules. Our operations has had several work-arounds that are now built-in features, so transitioning back to these has given us some short-term pain. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Data tables and relationships are relatively easy to understand. Using SQL behind the scenes to generate reports is relatively easy, but does sometimes necessitates the need for separate derived data structures. #### Cons The built-in Selection Wizard is handy but clunky when compared to straight-forward sql. --- ### Agilon ONE from a Development Officer perspective - Overall rating: 3/5 - Reviewer: Brett S. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I spend most of my day working in One and have very few complaints. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Our organization has had Agilon for many years and has been able to tailor the platform to our specific needs. It serves our functional requirements well and is dependable. I have heard positive things about their customer support team. #### Cons The user interface is outdated. For users who are used to intuitive and responsive site layouts, Agilon seems clunky. I also wish there was a mobile app for on-the-go development professionals. --- ### This software is very user friendly and allows for excellent customization. - Overall rating: 5/5 - Reviewer: Veronica A. - Industry: Museums and Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software has allowed us to track gift details (which was very limited prior to our use of this product and Ascend.) We have also found the prospects module useful in tracking donor contacts and plans. The virtual directory is also a great place to store policy/procedural documents so all users have a centralized location for these documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to adapt to our organization and extending the database is very intuitive. Easy to use even for non IT professionals. #### Cons Our application often runs slow which is the primary complaint I receive from our users. I also don't like that we can't copy giving pages. The ability to copy giving pages would make it a lot easier and faster to create new giving pages. --- ### I use this software both from the front end and through database in the back. - Overall rating: 4/5 - Reviewer: Penny K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer service. The vendor actually knows my name. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use for the casual user. Takes very little training to use the product but it's a little more complicated to enter gifts. #### Cons Unable to batch process reports which forces us to have a receipt system outside of ONE. Lacks quality controls like pledge payments can exceed the size of the pledge. Diffuculty controlling the giving tree, we would like to ignore unpaid pledges. --- Showing 1 - 10 of 46 Reviews Load More Reviews ## Other Top Recommended Donation Management Software [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1482) Recently recommended **59** times [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **59** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **48** times [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/) **4.3** (314) Recently recommended **29** times Stuck Between Options? Our experts can help you compare Agilon One Donor CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice