Agilon's ONE software


Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and charity and event planning.

Beyond these capabilities, the software also includes integrated e-commerce and marketing and outreach modules that deliver email marketing, advocacy management and web content management tools.

Agilon's ONE is suitable for midsize to large nonprofits. Their clients include faith-based ministries and churches, health care and hospitals, public broadcasting organizations and international groups.

Keeping information conveniently in the cloud, Agilon’s offers a web-based deployment model. They also offer a mobile app for users to update and enter data even when they are away from their office.

Agilon's One also has a partnership to incorporate their solution into PeopleSoft’s Contributor Relations module. Support is available via phone, email or online web sessions.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8

7 Reviews of Agilon's ONE

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  • Penny from KSU Foundation

    Number of employees: 51-200 employees

    July 2017

    I use this software both from the front end and through database in the back.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great customer service. The vendor actually knows my name.

    Pros

    Ease of use for the casual user. Takes very little training to use the product but it's a little more complicated to enter gifts.

    Cons

    Unable to batch process reports which forces us to have a receipt system outside of ONE. Lacks quality controls like pledge payments can exceed the size of the pledge. Diffuculty controlling the giving tree, we would like to ignore unpaid pledges.

    Review Source: Capterra
  • Mark from KSU Foundation

    Number of employees: 51-200 employees

    July 2017

    I enjoy working with it. I am so glad we got off DB2 and on to SQL. Thank you for your help.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Learned a lot about CRM software. Understand a little bit better how the different modules interact and how a weakness in one can transfer to another related module.

    Pros

    The ease of getting data out to send to our 3rd party vendors (banks etc) or into the tables with files from vendors.

    Cons

    Some of the keys into the user_code table are audit_tran_key are messy to use and it seems unnecessary.

    Review Source: Capterra
  • Forest from Oklahoma Baptist University

    Number of employees: 201-500 employees

    June 2017

    We have used Summit and ONE for years The features and functionality have continually been upgraded.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is an easy software to accurately record and track giving and donor data. There are modules available for most users regardless of the size of the organization.

    Pros

    Web-based; user friendly. Ability to populate fields with information important to your organization for user understanding.

    Cons

    Selection Wizard is hard to understand and use compared to other reporting tools. Help tools
    do not provide enough detail to understand the processes to accomplish goals.

    Review Source: Capterra
  • Veronica from American Quarter Horse Foundation

    Number of employees: 201-500 employees

    June 2017

    This software is very user friendly and allows for excellent customization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software has allowed us to track gift details (which was very limited prior to our use of this product and Ascend.) We have also found the prospects module useful in tracking donor contacts and plans. The virtual directory is also a great place to store policy/procedural documents so all users have a centralized location for these documents.

    Pros

    The software is easy to adapt to our organization and extending the database is very intuitive. Easy to use even for non IT professionals.

    Cons

    Our application often runs slow which is the primary complaint I receive from our users. I also don't like that we can't copy giving pages. The ability to copy giving pages would make it a lot easier and faster to create new giving pages.

    Review Source: Capterra
  • Gayla from SIUE Foundation & Alumni Association

    May 2017

    We have been with Agilon's One since 2009, and overall it has been an excellent experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The flexibility that is built into the software is amazing. This allows for customization without having to pay for enhancements. But when we do need an enhancement, the staff really listens and helps determine how best to accomplish our goals. The customer service is outstanding.

    Cons

    I would like to see a more robust HTML editor for online events, online Giving, Constituent Connection and Relay.

    Review Source: Capterra
  • Dale from Kansas State University Foundation

    April 2017

    Unparalleled customer support

    Ease-of-use
    Functionality
    Quality
    Support

    Agilon ONE provides a comprehensive suite of tools for your organization's fundraising needs. Customer support exceeds anything I have ever gotten from another software vendor, whether it is for installation, configuration, customization, even integration with other software.

    Review Source: Capterra
  • Darlene from Xavier University

    Specialty: Higher Education

    September 2015

    Cheerleader for Agilon

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Populates guests names, process money, can pull reports for events, do nametags

    Cons

    customizing drop downs and certain features. Like the price level to default to choose one of the following. Also don't like how when change a price level or code changes historically. Also limited in codes available to use. Easier to do simple events vs complex events

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