AlumnForce Software

AlumnForce Software

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About AlumnForce

AlumnForce is a cloud-based alumni success platform, designed to help build online alumni communities and engage students, alumni, teachers and recruiters within one central platform. The solution allows educational institutions and alumni communities to build a custom online network by combining features such as an online directory, online event ticketing, user management, newsletter management, job boards, surveys and polls, membership management, and more. AlumnForce can be used to locate lost alumni with graduate tracking tools, an online directory, and a "wanted" feature for searching for inactive members. The platform can also be used to help alumni find jobs using features such as an integrated CV bank, employability reporting, company profiles, internship a...
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AF Mentoring Program - Matching tool

AlumnForce User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 36 reviews

User Profile

Eric

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

Creation of the professional network of the University of Lille www.lilagora.fr

The Alumnforce team is very responsive and the needs and expectations of uses are taken into account. All Alumnforce customers benefit from numerous upgrades each year at no additional cost, which is very significant. Similarly, it is possible to participate in the development of new functionalities with the Alumnforce team.

Pros

The ease of use and the many features enabled by the network

Cons

Sometimes a design to improve, which was done in the first year of using the software

Response from MEVIA

Many thanks for your positive feedback Eric!

Replied March 2020

Olivier

Company size: 51-200 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

A great software to engage Alumni!

Alumnforce help us to deploy a great Alumni platform! The solution allows us to manage our website and all administration processes in a unique system. Since Alumnforce deployment we were able to reconnect with the Alumni community (+3500 users), improve Alumni engagement and promote new services during the pandemic like mentorship and webinars. Customer support is very efficient with a dedicated project manager helping us developing the tool and improve our alumni engagement strategy.

Pros

User friendliness for both admin and Alumni One platform for all critical features for an Alumni association: Alumni relationship management, memberships and donations, content and event management, career service. Fast deployment and migration from our old platform (<1 month once Alumni database has been cleansed). New services to develop audience and Alumni engagement (integration with AF Talent and Welcome to the Jungle for job offers)

Cons

N/A, the tool benefits from continuous improvements including UI and new modules.

Reasons for choosing AlumnForce

Full SaaS, one solution to replace website, CRM and membship management User friendliness, all-in-one UI for front and backend Customer support with dedicated customer success manager

Reasons for switching to AlumnForce

We were looking for a SaaS user-friendly solution to reduce development and maintenance cost, improve content and membership management efficiency, improve user experience (content, event, alumni registry, payment), develop/promote new services and interactions with the Alumni community (carreer service, mentorship, webinar).

Aude

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

February 2020

Axes d'amélioration

C'est un super outil, qui pourrait être utiliser à d'autres fins dans les écoles : CRM Commercial, avec mise en relation des étudiants et des entreprises pour + de placement :-)

Pros

Statistiques Choix des listes de diffusion Ergonomie Rendu communication +

Cons

Il faudrait systématiquement une version "in english" pour nos étudiants étrangers / sans surplus de coût L'option "Responsive" serait un réel + , si il y avait la possibilité de télécharger l'application dans le PlayStore (demande récurrente des utilisateurs) La communication doit être doublée par un email sur toute la base externe / car tout le monde n'a pas activé son compte / nous devrions pouvoir le faire depuis cet outil, pour gagner du temps

Reasons for choosing AlumnForce

Image Communication

Response from MEVIA

Merci pour votre confiance Aude. La fonctionnalite multilingue ainsi que l'application mobile sont deux fonctionnalites disponibles et votre site est deja 100% Responsive :) n'hesitez pas a vous rapprocher de votre chef de projets dedie pour en discuter.

Replied October 2020

Elena

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Une solution adaptée et un suivi de qualité

Pros

- utilisation très simple - module photo - design du site

Cons

- le mur de conversation qui n'est pas utilisé chez nous

Reasons for choosing AlumnForce

- présentation claire qui répondait bien à mes questions avec des exemples d'autres sites - un logiciel évolutif avec les modules que l'on peut ajouter si besoin. - un chef de projet unique qui me suit

guy

Company size: 2-10 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

Mon avis sur Alumnforce

J'apprécie la création d'évènements et la facilité de règlement financier J'apprécie également le module carrières qui contient la plupart des fonctionnalités nécessaires au dépôt des offres, à leur mise en ligne et à la consultation de la CVThèque

Pros

La création d'évènements est assez pratique et la prise en main du module agenda est assez rapide Les filtres accessibles sur la CVThèque sont assez efficaces Le JobBoard ne présente pas de lacunes particulières

Cons

Difficulté pour segmenter les membres d'un groupe pour lequel je suis responsable ou modérateur et leur adresser des messages personnalisés en fonction de certaines caractéristiques

Reasons for choosing AlumnForce

Mauvaise réputation du support client. PS dans votre questionnaire à la question Avez-vous adopté ce produit après en avoir testé un autre ? si je réponds OUi, je ne comprends pas pourquoi vous demandez "a quel autre produit êtes-vous passé" puisque j'ai adopté Alumnforce!! Vous auriez dû tester le questionnaire avant de l'envoyer!! Cordialement

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