Auctria
About Auctria
Awards and Recognition
Auctria Pricing
Explorer: FREE Emerald Plan: $350 annual license Diamond Plan: $700 annual license Optional: Auctria Launch $450/per event
Starting price:
$350.00 per year
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Auctria
1 - 5 of 504 Reviews
Anonymous
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
Perfect software for our non-profit annual auction
Melanie
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Fantastic User Friendly Program
Auctria is a terrific product, and I recommend it to all of my clients and colleagues. It is a great value for the money, easy to use, and has incredible functionality.
PROSAuctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution.
CONSThe only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component.
Vendor Response
Hi Melanie GOOD NEWS- Auctria has just released mobile bidding applications for both Android and Apple devices. Apps are available for download in the Google Play Store and iTunes right now. Hope that makes Auctria even more fantastic for you. We strive to make Auctria easy to use and streamline the entire auction process so we are very happy to read that our goals are your reality. Thanks for taking the time to share your feedback.
Replied February 2019
Randy
Individual & Family Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Game Changer
Our businesses overall experience with Auctria has been superb! From the software's capability to the customer support, it's all there in one package! Managing components of your organization such as all of your Donors and their past history, all of your possible attendees, communication mediums like email and text, a full fledged web site with a redesigned app experience, enterprise payment processing, and more. There hasn't been anything I couldn't do with this product that I've been able to to think of, or had suggested from our organization. It has saved me countless hours of input, and has made running our events extremely efficient!
PROSThis completely changed how our business was managing parts of the organization, and our event! It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it! Not to mention Support is readily available and Very quick to respond to any questions or problems you may have (I once deleted all of my Donors by accident, the night before an event, and they got me restored within an hour!)
CONSAs of 2022, there is honestly nothing missing from this software's capability that our business could think of
Reason for choosing Auctria
Initially it was cost. Most of the products offered on the market want a percentage cut of your profitability per item. Auctria was the only one we found with a flat fee upfront (minus credit card surcharges, which were also separate for all other products as well). As of 2022, if your organization profits less than $10k on your event then their software is completely FREE. You truly have nothing to lose to try it out! So while cost was an initial factor, I further decided on Auctria after interacting with their Support team. They respond quickly, are caring and professional, and have always found a resolution to whatever it was I was asking about.
Reasons for switching to Auctria
Needed a better way to manage all of the information, and provide a more modern way to interact with our Donors and Attendees, not to mention gain some efficiencies where possible as our staff is all 100% volunteer.
Vendor Response
Randy so glad Auctria is a Game Changer for you and the team at Cole's Closet. Love reading the details you shared balancing ease of use with advanced features. "It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it!" Thank you for the kind words, thank you for taking the time to leave a review. Biggest thank you for making a difference in the community. Hope all the bids soar and crush the fundraising goal.����
Replied January 2023
Thomas
Environmental Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
3
Reviewed April 2024
A review from someone who was involved with initial roll-out years ago, but the last few years have been as an end user.
I am a trustee at Tin Mountain who will be terming out next month. As described in other comments, i was on the early committees to get Auctria rolling some years back, and then moved on to other committee work. My recent experience is as a bidder/ end user. I am in the IT world so I didn't have any specific issues. My overall experience is it is all a bit clunky, and I helped several older folks navigate through it. This could all be how we at TM have it set up - maybe we could do better.
PROSUltimately it is effective and gets the job done.
CONSWhile the system is effective, the interface feels dated and could modernizing. Part of that may be how our folks have it set up.
Anne
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2019
Auctria auction review
We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.
PROSI liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.
CONSI didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part
Vendor Response
Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser. We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us. Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser. Our support team is always nearby, please reachout- hello@auctria.com
Replied August 2019