BasicFunder vs Donor Tools
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.2 / 5
Value for Money
5 / 5
4.3 / 5
Customer Support
5 / 5
4.2 / 5
Functionality
4.6 / 5
3.9 / 5
Last Review Written
February 7, 2024
July 14, 2021
Pros/Cons
Pros
- This feature rich product, coupled with the outstanding support package, makes it ideal for us would not hesitate to recommend Basic Funder to other non-profit and charitable organizations.
- We switched to Basic Funder from an old database and we are thrilled with the results. We are able to gain much more knowledge and information and tailor the reports to suit our needs.
- We wanted the ability to generate a more appropriate thank you letter, to go with the receipt, and are pleased with what we are able to do.
Cons
- There is not much that I can say that is negative. When i have asked for support it was provided.
- Queries of specific information wanted is sometimes confusing.
- I previously worked for a non-profit and their program for database information was haphazard and very difficult to work with and maintain.
Pros
- What I loved most about this, is that the people who want to help and donate can do it from the comfort of their home or office even from anywhere with internet access.
- I have recommended your software to clients, have always been happy with the quality, customer service and price.
- It does everything that I need it to do, is completely reliable, and the customer service has been excellent. I have been very pleased - thanks Donor Tools.
Cons
- The only issue I've ever had is that a few times I've made errors when importing files, and it seems to freeze up the import tool, not allowing the import to be cancelled or completed.
- My biggest complaint is. The reporting features - not intuitive, and.
- I have to pull separate spreadsheets and compare them, which is a giant pain.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
