Blackbaud Financial Edge NXT vs eCivis

Blackbaud Financial Edge NXT has 155 reviews and a rating of 4.25 / 5 stars vs eCivis which has 153 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.25 / 5 (155)
4.43 / 5 (153)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 23, 2021
July 16, 2021
Pros/Cons
  • Pros

  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • I love the fact that you can create journal entries and invoices and include that information in reports before posting them. This helps to avoid mistakes.
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • I have encountered many organizations that purchased Blackbaud Software without being properly trained. As a result, they become frustrated with the product which leads to negative comments.
  • Pros

  • Easy of use for grant searches. Provides comprehensive information on grant submissions.
  • I like the search feature and the template tasks. I like the ease of use and the help features including the Thompson training materials and the electronic uniform guidance database.
  • Cons

  • It is difficult to create and edit reports. The project management section is not intuitive.
  • Takes a while to learn and then difficult if you do not use it often. Too many ways to travel to wrong site for uploading documents.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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3 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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