I haven't ever used a program that has this feature. They genuinely care about their users and consistantly reach out to ensure they are still pleased with the program and the service received.

It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.

I have had really good luck with support. The chat feature is very useful and the support team knows their product.

Overall, Bloomerang is a good product. It is user friendly and you can customize the features oto work best with your organization.

The inability to correct bad emails without getting an override from customer service.

There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

The customer service is great as well. They are very responsive and always ensure that you get an answer and not only that but make sure you understand how they arrived there.

It is very user friendly and easy to figure out how to use. The customer service is great and I have always had all of my questions answered.

In a small organization, where one or two people are using Bloomerang, it's the perfect fit. Customer service and new integrations are also superb.

We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.

We are still having one problem with our conversion.

The live chat support feature is great. There hasn't been a question I've had that they haven't been able to help me with and show me direct articles/videos to further help with the issue.

The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.

Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.

It’s great that I can have a dedicated place to have all of my donations filtered and saved.

With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.

We love this system mainly because of its simplicity, ease of use, and user friendly.

I am frustrated that Bloomerang labels so many valid constituent emails as bad.

The ease of use, the great customer service and overall it is a great software.

The reporting and tracking features make forecasting and budgeting process so much easier. I also love the extras like generosity level and True Givers.

I am very happy with Bloomerang as our donor management platform, and I have recommended it to other colleges.

It's not perfect, but it's improving all the time and is so much better than the other many options we tried.

I love the ease of this program, how to navigate through the different fields. The customer service help is above average.

There is not anything that really frustrates me about the software thus far. The more I utilize it, the more tools I become aware of.

I like that the program has become smarter and easier to use. There are many useful features like reports and letters.

I like the ease of use and the integration with the donations from my website. I like the duplicate constituent feature.

Synching with other platforms like TrueGivers, Donorsearch is very valuable. And of course, the website integration  is very important.

The reporting functionality is excellent. The visual presentation (e.g. a donor's timeline) is also nice.

Bloomerang helps my organization with our fundraising program - which accounts for 60% of our annual revenue. It has been extremely valuable and we are very happy with it.

And because they are available 24/7, help is at the tips of my fingers. It is also VERY affordable for a low budget charitable organization.

They made it painless and were excellent with helping us understand what they needed on our end and had clear expectations and outcomes. It was a great experience.

If you are serious about donor metrics and starting to better integrate donation history into your outreach strategies Bloomerang is amazing.

We did not know that would be necessary when we purchased Bloomerang, and that was disappointing.

I have been using Bloomerang for about two months now, and have yet to have a complaint.

The software is user friendly and provides good useful features. The customer support if responsive and earnest in their efforts to help.

The customer support is outstanding and well worth the cost. For most day to day entry things it is easy to use.

Easy to use, customizable, and great customer service.

One of the best products on the market for volunteer management and superior customer service. I highly recommend HandsOn Connect as a volunteer management software of choice.

This is the most user-unfriendly program I have ever used. They have two separate admin portals, one that doesn't work, and the other is the most confusing admin portal I have ever seen.

Nothing comes close to providing the depth of resources available to help your organization and community effectively recruit volunteers.

The Salesforce platform takes time to learn how to use but once you are comfortable the ability to customize and create detailed reports is priceless.

These regular updates continue to improve the already impressive feature set, while extensive documentation serves as a ready reminder of how impressive a resource it is.

The support I've received from my representative has been quick and helpful.

The only way to get a human being online is to threaten cancelling the contract. Then they only spend 30 minutes with training and then send you to a list of videos, most of which are out-of-date.

While the multiple layers can seem daunting and may increase costs, they also afford options and flexibility.

Would need spanish version. Changes to the platform  or simply adding new features many times scare off users and create concerns of losing data and the need for retraining.

Awesome tool for managing volunteers &satistical data ,improve ease of use.

The knowledge that the company designing the software is willing to keep on improving/ is truly committed to the customer experience makes it definitely worth the investment.

Looks like it might be a nice product but HOC can't make it work for us. Looks like it might be a nice product but HOC can't make it work for us.

My workplace has recently been working with Hands on Connect to help run a few of our programs. The logistics are easy to understand, and they make the process in our programs flow seamlessly.

Hands On Greater Portland has been using HandsOn Connect for over 5 years, and the amount of work that has gone into making it the comprehensive solution for volunteer management is remarkable.

HandsOn Connect was been a great partner with the custom build out of our organization's database using Salesforce. The quality of work and customer service have been stellar.

They are helping organizations meet their mission. They are helping create a movement of volunteers.

Need assistance from outside staff to implement major changes in the template. Limited in how forms look to our users.

I have been impressed with the program and the training we received. I am excited to continue to use this program.

I have had great experiences with HandsOn Connect. Their staff and customer service are very friendly and always there to help.

The  screens for administrators-- letters are to small, information looks too congested/ confusing.

The search and calendar are useful tools to help navigate the many opportunities posted.

US Dollar

Bloomerang's cloud-based constituent management solution helps donor managers track the best time to contact donors and create tasks so they can reach out to them at exactly the right time.

ShortDescription

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations to carry out their missions.

Raise more funds by creating a seamless giving experience for donors and build relationships that last a lifetime. With Bloomerang, you’ll have:

• Unlimited donation pages and forms
• Peer-to-peer and crowdfunding tools
• Donor portals
• Dynamic donation forms
• An Interactive dashboard
• Data segmentation capabilities
• Communication workflows and audits

Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings.
These include: 

• Email marketing tools
• Letters and mailings templates
• Surveys

Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through our: 

• Integration hub
• Nightly mailing address updates
• Task management features

Generate reports that will help you refine fundraising efforts and strengthen relationships. You can do this with our:

• Filter-based reporting
• Engagement scoring and wealth screening tools
• Donor retention insights
• Email performance analytics


LongDescription

Real Time Analytics

Recurring Giving

Surveys & Feedback

Electronic Payments

Personalization

Online Giving

Payment Processing

Online Forms

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Contribution Tracking

Task Scheduling

Ad hoc Reporting

Donor Discovery

Credit Card Processing

For Nonprofits

Attendance Management

Multi-Campaign

Communication Management

Registration Management

Customizable Fields

Collaboration Tools

Member Database

Data Import/Export

Campaign Segmentation

Email Tracking

Campaign Planning

Email Templates

QuickBooks Integration

Email Distribution

Contact Management

Email Marketing

Mobile Access

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Filtering

Fundraising Management

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

ACH Payment Processing

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Administrative Reporting

Volunteer Management

Event Management

Receipt Management

Accounting Integration

Interaction Tracking

Dashboard

Pledge Management

Web Forms

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Alumni Management

Campaign Analytics

Customizable Forms

Donation Tracking

Summary Reports

Social Promotion

Third-Party Integrations

Donor Management

Campaign Management

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 2000

Starting at $79/mo+ for organizations that have annual revenue of less than $250K otherwise the starting price is $119/mo. 

Data conversions start at $2k .

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bloomerang

In Person

Live Online

Webinars

Documentation

Videos

HandsOn Connect is a cloud-based nonprofit management solution for donation management, fundraisers and volunteer management. The solution helps nonprofit professionals organize charity events, send marketing communication, accept payments and engage volunteers. 


HandsOn Connect enables team leaders to train, assign tasks and manage volunteers. It also generates reports and dashboards that show effective hours served and donations received by volunteers.


Donor management enables organizations to organize annual campaigns, grants events, membership drives and award functions. Also, managers can run background checks on donors and ensure compliance.


HandsOn Connect integrates with donor management systems such as Abila, iMis, NationBuilder and Salesforce Nonprofit Success Pack. Staff and volunteers can check in from smartphones and mobile kiosks which allows managers to track effective work hours.



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