We have had a such a positive experience with EveryAction from start to finish. The implementation process was organized and well-managed; and ongoing customer support is helpful, timely, and usually very attentive.

We really love the way that we are able to automate emails; that is, we can create emails that fire automatically based on certain user/donor behavior.

The dashboard system can be a difficult interface if you don't use it regularly and/or aren't trained by the implementation team firsthand.

Lists are easy to build and easily customizable. Forms also feel fairly intuitive.

Honestly, we just need more training in using it well. I wish there were more help documents - I frequently have questions that feel like they should have a help document already and it just doesn't exist. This was a big change coming from NationBuilder, where every question/answer is an easy google away.

My experience has been negative, it is expensive and cumbersome to use.

The two best aspects are the extensive features and functionality, especially for having multiple versions of the same email.

I do not enjoy using this product because it is extremely difficult to learn how to navigate it. It is not user friendly at all.

The bulk upload and bulk apply features are very convenient and easy to use. The interface is visually appealing and buttons/icons are clear, making it a user-friendly toll for even non-technical users. The contact matching feature works well and keeps data organized and avoids duplicate contacts.

Profiles for organizations are not very robust - no field for website and the primary contact field does not have much functionality ie. you cannot set up an email to go to the primary contacts of a select group of organizations.

Everyaction excels at allowing users to pull from various data points within the CRM to create dynamic searches and lists of supporters and donors to engage, culitvate, and solicit. Everyaction's integrated features like online actions and targeted emails allow you to use real-time data you collect from supporters and act on them. On top of this, every action has a lot of useful and cool features like automation and easy-to-use bulk uploads that make processes easier.

Transferring our historical data from our previous CRM to every action was difficult. We are still working on creating a fully functioning sync between the two platforms.