Causecast Community Impact Platform Software


 

Causecast’s Community Impact Platform is corporate philanthropy software developed for businesses interested in engaging employees through workplace giving and volunteering programs. Its tools enable businesses to manage and track employee-led fundraising and volunteer activities.

The Community Impact Platform lets employees interested in participating search and sign up for volunteer activities, make donations and create their own peer-to-peer crowdfunding campaigns. The system also automates administrative tasks, including donation matching, and delivers detailed reports on contributions, time volunteered and other campaign and event metrics.

Community Impact Platform is Web-based, allowing employees to access the system from any Web browser. Furthermore, the system is mobile-enabled, so activities can be logged in real-time by employees via their phones.

This software is scalable and can be customized to meet the corporate giving and volunteering needs of any size corporation.

 

Causecast Community Impact Platform - Employee giving portal
 
  • Causecast Community Impact Platform - Employee giving portal
    Employee giving portal
  • Causecast Community Impact Platform - Peer-to-peer campaigns
    Peer-to-peer campaigns
  • Causecast Community Impact Platform - Tracking and reporting
    Tracking and reporting
  • Causecast Community Impact Platform - Social sharing features
    Social sharing features
Supported Operating System(s):
Web browser (OS agnostic)

2 Reviews of Causecast Community Impact Platform

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Madonna from DTE Energy
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Causecast Failure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Michigan based company I work for recent transition to Causecast has caused a great deal of frustration and heart burn for the users. Causecast is not successful in managing, efficiency, nor following through on time.

Pros

On Line database, easy chat sessions, chat support seems informed.
There is a data base menu that appears to have all 501C3 organizations locally and nationally.
The company works to tailor the product

Cons

Not managed successfully or on a timely basis delivering quality product, Grant approvals, updates on pending grant applications.
Not user friendly, menu options are difficult to decipher when submitting grant applications, viewing or even finding status of grant applications submitted. Grant applications submitted are jumbled together and not able to break them down by month or year but they are chronological.
There is absolutely no notification when a Grant has been paid out nor is there any confirmation documentation.
Grant Applications are not processed according to the customer's quarterly schedule.
When issues need escalation, nothing seems to happen.

Review Source
 
 

Kyle from Urban Ventures
Specialty: Faith-Based Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

A Pain for Nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

I am volunteer coordinator for a medium-sized nonprofit. We post volunteer openings on CauseCast so that some of our volunteers can take advantage of their company's matching gifts/paid volunteer hours. However, from the nonprofit side, the system is a huge pain. The fields you must fill out don't fit our needs (for example, there is no way to show a weekly recurring volunteer need other than by typing it in to the description) and the fields have no explanation (why is there a list of 300 city names I must choose from, and my city isn't listed??). Plus, I recently tried to remove listings that are no longer needs, and CauseCast will not let me unpublish or delete them - it just shows an error message with no further explanation. There is absolutely no customer support for me as a nonprofit - not even an email address for support. There have to be volunteer platforms better than this!

Cons

No customer support for nonprofits. Unwieldy platform that is not intuitive.

Advice to Others

Find a system that allows the nonprofits you are trying to support to do their jobs.