Overall rating
1.50 / 5 stars
Causecast Community Impact Platform Software
2 reviews [ 1.50 / 5 ]
Causecast’s Community Impact Platform is corporate philanthropy solution developed for businesses interested in engaging employees through workplace giving and volunteering programs. It enables businesses to manage and track employee-led fundraising and volunteer activities. This solution is scalable and can be customized to meet the corporate giving and volunteering needs of the corporation of all sizes.
The Community Impact Platform lets employees interested in participating search and sign up for volunteer activities, make donations and create their own peer-to-peer crowdfunding campaigns. The system also automates administrative tasks including donation matching and delivers reports on contributions, time volunteered and other campaign and event metrics.
Community Impact Platform is cloud-based solution allowing employees to access the system from the web browser. The system is also mobile-enabled which enable activities to be logged in real-time by employees via their phones.
Employee giving portal
Peer-to-peer campaigns
Tracking and reporting
Social sharing features
Supported Operating System(s):
2 Reviews of Causecast Community Impact Platform
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Showing 1 - 2 of 2 reviews
August 2017
Madonna from DTE Energy
Company Size: 10,000+ employees
Review Source
Ease-of-use
2 of 5
Value for money
1 of 5
Customer support
1 of 5
Functionality
2 of 5
August 2017
Causecast Failure
The Michigan based company I work for recent transition to Causecast has caused a great deal of frustration and heart burn for the users. Causecast is not successful in managing, efficiency, nor following through on time.
Pros
On Line database, easy chat sessions, chat support seems informed.
There is a data base menu that appears to have all 501C3 organizations locally and nationally.
The company works to tailor the product
Cons
Not managed successfully or on a timely basis delivering quality product, Grant approvals, updates on pending grant applications.
Not user friendly, menu options are difficult to decipher when submitting grant applications, viewing or even finding status of grant applications submitted. Grant applications submitted are jumbled together and not able to break them down by month or year but they are chronological.
There is absolutely no notification when a Grant has been paid out nor is there any confirmation documentation.
Grant Applications are not processed according to the customer's quarterly schedule.
When issues need escalation, nothing seems to happen.
October 2016
Kyle from Urban Ventures
Company Size: 51-200 employees
Ease-of-use
2 of 5
Customer support
1 of 5
Functionality
2 of 5
October 2016
A Pain for Nonprofits
I am volunteer coordinator for a medium-sized nonprofit. We post volunteer openings on CauseCast so that some of our volunteers can take advantage of their company's matching gifts/paid volunteer hours. However, from the nonprofit side, the system is a huge pain. The fields you must fill out don't fit our needs (for example, there is no way to show a weekly recurring volunteer need other than by typing it in to the description) and the fields have no explanation (why is there a list of 300 city names I must choose from, and my city isn't listed??). Plus, I recently tried to remove listings that are no longer needs, and CauseCast will not let me unpublish or delete them - it just shows an error message with no further explanation. There is absolutely no customer support for me as a nonprofit - not even an email address for support. There have to be volunteer platforms better than this!
Cons
No customer support for nonprofits. Unwieldy platform that is not intuitive.