Easy to navigate and the reports are great. I especially love the Dashboard that shows everything you want to know during the event.

Didnt work well with facebook merchant. Crashed during ticket push and I didnt get notification of error from company - from users instead.

We're so thrilled that we found ClickBid and invested in the software.

Clickbid integrated seamlessly with our CRM and made life on the back end of the event a lot easier.

There are so many things that we like about Clickbid. It is user friendly and it integrates well with other platforms/tools.

Nice to have people to be able to bid on the auction that could not make it to the event. There customer support was top notch and very helpful.

This platform is very user friendly and easy to use. The customer service is unmatched and excellent.

My main complaint last year was that you could figure out which bidders were outbidding you but, this year, thats corrected.

They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items.

That one design flaw could make you oversell your event but quite a few tickets. In fact, we had twice as many tickets used than showed on our dashboard.

The only problem we experienced was at the end of the event, the internet access slowed down bidders. But, that was outside of Clickbid.

From ease of use on our end to ease of use on the donor end. Even when we go back to doing our event live, we will be continuing to use Clickbid.

Plus the on-site guest service representative is one of the best additions to a team of volunteers and staff on-site and the cost is more than worth the additional expense.

I liked that all of the featured were mobile and it easily integrated to our website. The chat feature was nice to have as well.

We had an awesome experience. The program was very easy to use.

We get great results and our guests love the interactivity of our auction items.

Our customer support rep- I believe was super responsive and guided me.

It was very easy to see and navigate for a first time user. It had some good stock options to use if we needed them and I really like the Fund a Need capability.

The outward facing design and ability to manipulate the look. Also, the errors in bulk updates and technical errors.

We had trouble with authorize.net check out not accepting payment due to error codes, first with addresses, then with decimals (Code: 619).

There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs.

In addition to the pricing structure, the ease of use was fantastic. Most of the functionality is straightforward and all of the options are easy to understand.

I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy.

We loved being able to offer mobile bidding at an affordable price. It got people excited about our event and auction.

Our guests had a great experience with the software and felt that our auction checkin, bidding, and checkout experience were amongst the best.

I love how user friendly the software is - for admin and bidders. I love the tutorial videos.

Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

US Dollar

ClickBid is a cloud-based mobile bidding and auction management solution designed for small and midsize businesses. It offers event licensing, mass messaging and payment processing functionalities within a suite. 


ClickBid enables users to collect bids, register bidders and manage check-ins and check-outs through the mobile app. The solution allows users to search bidders by name, a function that can be used by volunteers during bidder check-ins. During the bidding process, bidders can view the list of available items and current bidding amounts on the mobile application. Bidders can also check the status of their selected items by clicking on the "My Bids" button. 


After an event, ClickBid can send notifications to the winners along with printer-compatible receipts. The solution integrates with payment portals such as Authorize.net, Stripe, Moneris, Braintree and Beanstream.



LongDescription

Cataloging/Categorization

Recurring Giving

Electronic Payments

Payment Processing

Live Auction

Product Catalog

Mobile Alerts

Online Forms

Watch List

Real-Time Monitoring

Credit Card Processing

Attendance Management

Event Tracking

Registration Management

Proxy Bidding

Email Marketing

Mobile Access

Buy Now Option

Bid Management

Mobile Giving

Silent Auction

Absentee Bidding

Social Media Integration

Real-Time Notifications

Event Ticketing

Email Reminders

PCI Compliance

Real Time Updates

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reverse Bidding

Event Management

Auction Management

Billing & Invoicing

Image Library

Receipt Management

Dashboard

Pledge Management

Website Management

Customizable Branding

Goal Setting/Tracking

Online Bidding

Online Auction

Third-Party Integrations

Inventory Management

Online Catalog

Search/Filter

Pricing starts at $795/year. See https://clickbidonline.com/pricing/ for more details.

Additional features available include:

•	EventStream video streaming and live auction bidding
•	Dedicated Advisor
•	Mass Messaging
•	Enhanced Landing Page
•	Online Ticket Sales Page
 

A 30-day free demo is available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

ClickBid

Live Online

Webinars

Documentation

Videos

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Tracking

Communication Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Reminders

Volunteer Management

Automated Scheduling

Volunteer Recruiting

Event Calendar

Real Time Reporting

Contact Database

Customizable Forms

Summary Reports

Live Chat

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

ClickBid vs VolunteerMatters

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